10to8 Appointment Scheduling Software vs. Appointy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
10to8 Appointment Scheduling Software
Score 6.5 out of 10
N/A
10to8 is appointment management software from the UK company of the same name.
$0
pcm (100 appts + 2 logins)
Appointy
Score 8.1 out of 10
N/A
Appointy is appointment management software from the company of the same name headquartered in India.
$29.99
per month
Pricing
10to8 Appointment Scheduling SoftwareAppointy
Editions & Modules
Free Forever
$0
pcm (100 appts + 2 logins)
Basic
$12
pcm (100 appts + 2 logins)
Grow
$25
pcm (300 appts + 3 logins)
Bigger Business
$50
pcm (600 appts + 6 logins)
Bespoke
Bespoke
Bespoke
Growth
$29.99
per month
Professional
$59.99
per month
Enterprise
$99.99
per month
Offerings
Pricing Offerings
10to8 Appointment Scheduling SoftwareAppointy
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
10to8 Appointment Scheduling SoftwareAppointy
User Ratings
10to8 Appointment Scheduling SoftwareAppointy
Likelihood to Recommend
9.8
(0 ratings)
8.1
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Support Rating
9.8
(0 ratings)
-
(0 ratings)
User Testimonials
10to8 Appointment Scheduling SoftwareAppointy
Likelihood to Recommend
I think the competitive booking sites, to my understanding, offer more integrated full-office functions like client history, visit or product payments, etc.
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Appointy is good for small businesses looking to outsource some admin work and get appointment bookings done online, especially if you don't have a huge client base. You can input the individual client's name in the system so it helps to personalize your services. It's not so suitable for larger companies. It's a good price for small businesses. Sometimes the design can be a bit clunky and the user interface isn't perfect, but for the price and google integration it's well worth it.
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Pros
  • Flexibility with appointment confirmations, reminders, and automated settings (which can be overridden).
  • Flexibility with booking services - I can adjust settings to show or hide services and make them bookable, hidden, or just viewable.
  • Flexibility with payments - payments can be required or optional at the time of booking.
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  • Facebook integration for direct appointment booking
  • It provides a fully functional mobile admin console to ensure complete control of business
  • It provides dashboard analytics for measuring customer satisfaction
  • It allows email customization, business logo addition, customizable social media promotion, etc.
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Cons
  • Different availability per appointment types.
  • Too many places to put info about business (there's 3 different places to describe the business and it's easy to miss one when updating).
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  • need some way at booking to not book if the email address is incorrect (not sure how technology can do this but there must be a way)
  • not sure about how it would integrate with other technology we have
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Usability
The tool is the all singing and dancing ultimate appointment and scheduling tool suitable to almost any business that requires their customers/ clients to book in for a service. Has so many features and works really well with many third party tools that can save you a lot of time and hassle. It would of been a 10 if 10to8/had its own mobile app not web based app
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No answers on this topic
Support Rating
I've only had to reach out to customer service twice, but both times the people that I spoke to were quick to respond, knew what they were talking about and were able to walk me through fixing the issues.
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No answers on this topic
Alternatives Considered
We can't schedule directly through MyCase, but we sync our 10to8 account with multiple calendars. Smith.ai schedules appointments for us by clicking on a link. We use Calendly for some appointments, but it's more expensive.
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We didn't evaluate any other products as we weren't actively looking for such a product. This is a product that is not directly part of our core business but proved to be a good match with an issue that we unknowingly had. Only after an enthusiast colleague showed the demo did we find out that there was an issue that many colleagues experienced.
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Return on Investment
  • The tool makes my business look professional online and helps me manage my business as a whole with calendar syncing and zoom conferencing meeting integrations to name a few.
  • If insights and analytics is what you are after you can also run reports and download them to use for monthly or quarterly business reviewing.
  • The time saved using 10to8 is priceless. You can import or create intake forms for each service that you can make as a requirement for your clients to complete.
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  • It made me automate my mangement a lot.
  • Made work of my 15 staff so easy that they can now focus on their other more important works. productivity of staff is increased by 40%.
  • Setting reminders ensures you don't miss deadlines.
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ScreenShots

10to8 Appointment Scheduling Software Screenshots

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