10to8 Appointment Scheduling Software vs. BookSteam

I think the competitive booking sites, to my understanding, offer more integrated full-office functions like client history, visit or product payments, etc.

Incentivized

To schedule single contact (like a welcome or monitoring call) and highlight other services like a specific one-off webinar or recordings to watch. To provide more regular scheduling like a series of calls/classes.

Incentivized

• Flexibility with appointment confirmations, reminders, and automated settings (which can be overridden).
• Flexibility with booking services - I can adjust settings to show or hide services and make them bookable, hidden, or just viewable.
• Flexibility with payments - payments can be required or optional at the time of booking.

• Syncing BookSteam schedule with my iPad calendar. Whenever appointments is made online, it shows up in my iCal.
• Payment integration. We set it up so when clients schedule appointments online, they are required to leave a deposit, otherwise they can't book. This cuts down on clients who are not serious about showing up.
• SMS reminders. Clients receive automated sms reminders which almost eliminated no shows.

• Different availability per appointment types.
• Too many places to put info about business (there's 3 different places to describe the business and it's easy to miss one when updating).

Incentivized

• Might be a more complex tool - needs its learning curve
• The possibility to use it as a way to provide classes or webinars in series may be a bit complicated

Incentivized

The tool is the all singing and dancing ultimate appointment and scheduling tool suitable to almost any business that requires their customers/ clients to book in for a service. Has so many features and works really well with many third party tools that can save you a lot of time and hassle. It would of been a 10 if 10to8/had its own mobile app not web based app

Incentivized

I've only had to reach out to customer service twice, but both times the people that I spoke to were quick to respond, knew what they were talking about and were able to walk me through fixing the issues.

Incentivized

We can't schedule directly through MyCase, but we sync our 10to8 account with multiple calendars. Smith.ai schedules appointments for us by clicking on a link. We use Calendly for some appointments, but it's more expensive.

Incentivized

I tried to use few other scheduling systems before but I always thought they were somewhat incomplete, something was always missing, from design point of view to missing features. For me it's always about ease of use and how everything is organized. I can say that BookSteam got it all figured out and I recommend it

• The tool makes my business look professional online and helps me manage my business as a whole with calendar syncing and zoom conferencing meeting integrations to name a few.
• If insights and analytics is what you are after you can also run reports and download them to use for monthly or quarterly business reviewing.
• The time saved using 10to8 is priceless. You can import or create intake forms for each service that you can make as a requirement for your clients to complete.

Incentivized

• Customers are happy as they can book themselves online any time.
• Our staff is happy as they have their own access.