10to8 Appointment Scheduling Software vs. Vagaro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
10to8 Appointment Scheduling Software
Score 6.5 out of 10
N/A
10to8 is appointment management software from the UK company of the same name.
$0
pcm (100 appts + 2 logins)
Vagaro
Score 7.4 out of 10
N/A
Vagaro in Dublin, California built their flagship club management platform around the needs of spas and salons, and can help business owners manage their business with online bookings and integrations with channels of importance to small businesses (Facebook, Yelp, etc) as well as back office software (Quickbooks, Xero) commonly used among small businesses.N/A
Pricing
10to8 Appointment Scheduling SoftwareVagaro
Editions & Modules
Free Forever
$0
pcm (100 appts + 2 logins)
Basic
$12
pcm (100 appts + 2 logins)
Grow
$25
pcm (300 appts + 3 logins)
Bigger Business
$50
pcm (600 appts + 6 logins)
Bespoke
Bespoke
Bespoke
No answers on this topic
Offerings
Pricing Offerings
10to8 Appointment Scheduling SoftwareVagaro
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
10to8 Appointment Scheduling SoftwareVagaro
User Ratings
10to8 Appointment Scheduling SoftwareVagaro
Likelihood to Recommend
9.8
(0 ratings)
5.9
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Support Rating
9.8
(0 ratings)
-
(0 ratings)
User Testimonials
10to8 Appointment Scheduling SoftwareVagaro
Likelihood to Recommend
I think the competitive booking sites, to my understanding, offer more integrated full-office functions like client history, visit or product payments, etc.
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We have been working in IT for many years and we can say that the software fulfills what it promises but mostly I would say that it is oriented for businesses that are just starting out and if that is your case, friend, let me tell you that the software will save you many organizational problems.
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Pros
  • Flexibility with appointment confirmations, reminders, and automated settings (which can be overridden).
  • Flexibility with booking services - I can adjust settings to show or hide services and make them bookable, hidden, or just viewable.
  • Flexibility with payments - payments can be required or optional at the time of booking.
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  • listing of the service is great
  • location of spas nearby
  • Rating the service
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Cons
  • Different availability per appointment types.
  • Too many places to put info about business (there's 3 different places to describe the business and it's easy to miss one when updating).
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  • A cancellation feature doesn't seem to be available.
  • Adding photos to the description would be a plus.
  • How to locate certain feature as opt in is hard to find.
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Usability
The tool is the all singing and dancing ultimate appointment and scheduling tool suitable to almost any business that requires their customers/ clients to book in for a service. Has so many features and works really well with many third party tools that can save you a lot of time and hassle. It would of been a 10 if 10to8/had its own mobile app not web based app
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No answers on this topic
Support Rating
I've only had to reach out to customer service twice, but both times the people that I spoke to were quick to respond, knew what they were talking about and were able to walk me through fixing the issues.
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No answers on this topic
Alternatives Considered
We can't schedule directly through MyCase, but we sync our 10to8 account with multiple calendars. Smith.ai schedules appointments for us by clicking on a link. We use Calendly for some appointments, but it's more expensive.
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StyleSeat is a scheduling platform for the end user. It also allows you to pay directly in the app, along with tipping. StyleSeat is also a well-known product used in the service industry that offers more bells and whistles. Although, you can sometimes get bombarded with ads and emails.
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Return on Investment
  • The tool makes my business look professional online and helps me manage my business as a whole with calendar syncing and zoom conferencing meeting integrations to name a few.
  • If insights and analytics is what you are after you can also run reports and download them to use for monthly or quarterly business reviewing.
  • The time saved using 10to8 is priceless. You can import or create intake forms for each service that you can make as a requirement for your clients to complete.
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  • It wasn't the most positive because I didn't like to offer discounts which is why I switched
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ScreenShots

10to8 Appointment Scheduling Software Screenshots

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