TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    12mass

    Score4 out of 10
    N/A12mass is a Social Conversation tool enabling brands to engage with a large audience on Twitter and Facebook without compromising the personal touch. Its clustering tool makes search easier and the Multivariable testing allows for optimization of the responses.N/A
    Pricing
    12mass
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    12mass
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    12mass
    Considered Both Products
    12mass
    Chose 12mass
    I used a variety, Hootsuite, Sprout social, Tweetdeck. and many more.
    Chose 12mass
    We selected 12mass because they responsed to our queries readily, and understood our concerns. The CEO (Agmon) doesn't waste time or effort, and got down to the brass tacks during our discussions.
    Even today, if there is an issue, the team is quick and reliable in responding.
    Chose 12mass
    Hootsuite is great in managing multiple platforms but it's not exactly a conversation tool. I would say Hootsuite for management, 12mass for engagement.
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    12mass
    Likelihood to Recommend
    8.5
    (3 ratings)
    Likelihood to Renew
    8.2
    (3 ratings)
    Usability
    8.2
    (2 ratings)
    Support Rating
    8.2
    (2 ratings)
    Implementation Rating
    8.2
    (1 ratings)