TrustRadius: an HG Insights company

17hats vs. Insightly

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17hats

11 Reviews and Ratings

Insightly

824 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    17hats

    Score9.2 out of 10
    		N/A17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.

    $45

    per month

    Insightly

    Score7.4 out of 10
    		N/AInsightly is presented as a modern, affordable CRM that is easy to use, simple to customize, and that scales with companies as they grow, designed to solve common pain points that legacy CRMs can't. Available in any vertical, Insightly CRM customers can add companion products for marketing automation, customer service, and integrations in the same platform. Insightly has more than a million users worldwide.

    $348

    per year per user

    Pricing
    17hatsInsightly
    Editions & Modules
    Starting Price
    $45.00
    per month
    Plus
    $29
    per month (billed annually) per user
    Professional
    $49
    per month (billed annually) per user
    Enterprise
    $99
    per month (billed annually) per user
    Offerings
    Pricing Offerings
    17hatsInsightly
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    17hatsInsightly
    Sales Force Automation
    Comparison of Sales Force Automation features of 17hats and Insightly
    Feature
    17hats
    9.5
    2 Ratings
    Insightly
    7.3
    400 Ratings
    Customer data management / contact management10.02 Ratings8.6383 Ratings
    Workflow management10.02 Ratings6.6351 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.01 Ratings6.7357 Ratings
    Contract management10.02 Ratings6.521 Ratings
    Quote & order management10.01 Ratings8.364 Ratings
    Interaction tracking8.01 Ratings5.7312 Ratings
    Territory management00 Ratings6.874 Ratings
    Opportunity management00 Ratings8.7349 Ratings
    Channel / partner relationship management00 Ratings7.724 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of 17hats and Insightly
    Feature
    17hats
    8.0
    1 Ratings
    Insightly
    7.1
    13 Ratings
    Case management8.01 Ratings7.011 Ratings
    Call center management00 Ratings7.28 Ratings
    Help desk management00 Ratings7.19 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of 17hats and Insightly
    Feature
    17hats
    8.0
    1 Ratings
    Insightly
    4.9
    312 Ratings
    Lead management8.01 Ratings5.3298 Ratings
    Email marketing00 Ratings4.4245 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of 17hats and Insightly
    Feature
    17hats
    9.5
    2 Ratings
    Insightly
    6.2
    385 Ratings
    Task management9.01 Ratings6.3374 Ratings
    Billing and invoicing management10.02 Ratings6.039 Ratings
    Reporting00 Ratings6.4321 Ratings
    Customization
    Comparison of Customization features of 17hats and Insightly
    Feature
    17hats
    10.0
    2 Ratings
    Insightly
    6.2
    345 Ratings
    Custom fields9.92 Ratings6.4344 Ratings
    Custom objects10.01 Ratings6.1105 Ratings
    Scripting environment00 Ratings6.86 Ratings
    API for custom integration00 Ratings5.5178 Ratings
    Security
    Comparison of Security features of 17hats and Insightly
    Feature
    17hats
    9.5
    1 Ratings
    Insightly
    8.0
    295 Ratings
    Single sign-on capability10.01 Ratings7.8262 Ratings
    Role-based user permissions9.01 Ratings8.2197 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of 17hats and Insightly
    Feature
    17hats
    8.0
    1 Ratings
    Insightly
    6.0
    146 Ratings
    Marketing automation8.01 Ratings6.9146 Ratings
    Compensation management00 Ratings5.14 Ratings
    Platform
    Comparison of Platform features of 17hats and Insightly
    Feature
    17hats
    8.0
    1 Ratings
    Insightly
    4.7
    310 Ratings
    Mobile access8.01 Ratings4.7310 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of 17hats and Insightly
    Feature
    17hats
    -
    Ratings
    Insightly
    7.5
    343 Ratings
    Forecasting00 Ratings7.092 Ratings
    Pipeline visualization00 Ratings8.0321 Ratings
    Customizable reports00 Ratings7.5307 Ratings
    Social CRM
    Comparison of Social CRM features of 17hats and Insightly
    Feature
    17hats
    -
    Ratings
    Insightly
    7.4
    90 Ratings
    Social data00 Ratings6.825 Ratings
    Social engagement00 Ratings8.078 Ratings
    User Ratings
    17hatsInsightly
    Likelihood to Recommend
    10.0
    (2 ratings)
    7.1
    (420 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.2
    (33 ratings)
    Usability
    9.0
    (1 ratings)
    7.4
    (156 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (6 ratings)
    Performance
    -
    (0 ratings)
    7.9
    (25 ratings)
    Support Rating
    8.0
    (2 ratings)
    8.9
    (34 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (26 ratings)
    Configurability
    -
    (0 ratings)
    9.9
    (18 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.4
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (10 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (9 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (3 ratings)