TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    1CRM

    Score8.8 out of 10
    N/A1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.

    $15

    per month

    Insightly

    Score7.4 out of 10
    N/AInsightly is presented as a modern, affordable CRM that is easy to use, simple to customize, and that scales with companies as they grow, designed to solve common pain points that legacy CRMs can't. Available in any vertical, Insightly CRM customers can add companion products for marketing automation, customer service, and integrations in the same platform. Insightly has more than a million users worldwide.

    $348

    per year per user

    Pricing
    1CRMInsightly
    Editions & Modules
    Startup
    $15
    per month
    Startup+
    $23
    per month
    Professional
    $33
    per month
    Enterprise
    $39
    per month
    Free
    Free trial
    Plus
    $29
    per month (billed annually) per user
    Professional
    $49
    per month (billed annually) per user
    Enterprise
    $99
    per month (billed annually) per user
    Offerings
    Pricing Offerings
    1CRMInsightly
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsTry 1CRM free for 30 days, no credit card required—
    More Pricing Information
    Community Pulse
    1CRMInsightly
    Considered Both Products
    Converge Technology Solutions
    No answer on this topic
    Unbounce
    Chose Insightly
    Insightly is by far best Crm ive used , very clear and spot on with organization and simplicity making it very user friendly for anyone of any age
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    1CRMInsightly
    Sales Force Automation
    Comparison of Sales Force Automation features of 1CRM and Insightly
    Feature
    1CRM
    9.0
    6 Ratings
    Insightly
    7.3
    400 Ratings
    Customer data management / contact management10.06 Ratings8.6383 Ratings
    Workflow management8.06 Ratings6.6351 Ratings
    Territory management8.06 Ratings6.874 Ratings
    Opportunity management10.06 Ratings8.7349 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.06 Ratings6.7357 Ratings
    Contract management8.06 Ratings6.521 Ratings
    Quote & order management9.06 Ratings8.364 Ratings
    Interaction tracking10.06 Ratings5.7312 Ratings
    Channel / partner relationship management9.06 Ratings7.724 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of 1CRM and Insightly
    Feature
    1CRM
    8.7
    6 Ratings
    Insightly
    7.1
    13 Ratings
    Case management9.06 Ratings7.011 Ratings
    Call center management8.06 Ratings7.28 Ratings
    Help desk management9.05 Ratings7.19 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of 1CRM and Insightly
    Feature
    1CRM
    9.0
    6 Ratings
    Insightly
    4.9
    312 Ratings
    Lead management9.06 Ratings5.3298 Ratings
    Email marketing9.06 Ratings4.4245 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of 1CRM and Insightly
    Feature
    1CRM
    8.7
    6 Ratings
    Insightly
    6.2
    385 Ratings
    Task management9.06 Ratings6.3374 Ratings
    Billing and invoicing management7.06 Ratings6.039 Ratings
    Reporting10.06 Ratings6.4321 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of 1CRM and Insightly
    Feature
    1CRM
    8.7
    6 Ratings
    Insightly
    7.5
    343 Ratings
    Forecasting8.06 Ratings7.092 Ratings
    Pipeline visualization10.06 Ratings8.0321 Ratings
    Customizable reports8.06 Ratings7.4307 Ratings
    Customization
    Comparison of Customization features of 1CRM and Insightly
    Feature
    1CRM
    8.0
    6 Ratings
    Insightly
    6.2
    345 Ratings
    Custom fields8.06 Ratings6.4344 Ratings
    Custom objects8.05 Ratings6.1105 Ratings
    Scripting environment8.05 Ratings6.86 Ratings
    API for custom integration8.05 Ratings5.5178 Ratings
    Security
    Comparison of Security features of 1CRM and Insightly
    Feature
    1CRM
    8.0
    6 Ratings
    Insightly
    8.0
    295 Ratings
    Single sign-on capability8.06 Ratings7.8262 Ratings
    Role-based user permissions8.06 Ratings8.2197 Ratings
    Social CRM
    Comparison of Social CRM features of 1CRM and Insightly
    Feature
    1CRM
    8.5
    5 Ratings
    Insightly
    7.4
    90 Ratings
    Social data8.05 Ratings6.825 Ratings
    Social engagement9.05 Ratings8.078 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of 1CRM and Insightly
    Feature
    1CRM
    9.0
    5 Ratings
    Insightly
    6.0
    146 Ratings
    Marketing automation9.05 Ratings6.9146 Ratings
    Compensation management9.05 Ratings5.14 Ratings
    Platform
    Comparison of Platform features of 1CRM and Insightly
    Feature
    1CRM
    7.2
    4 Ratings
    Insightly
    4.7
    310 Ratings
    Mobile access7.24 Ratings4.7310 Ratings
    User Ratings
    1CRMInsightly
    Likelihood to Recommend
    9.0
    (6 ratings)
    7.1
    (420 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.2
    (33 ratings)
    Usability
    9.0
    (5 ratings)
    7.4
    (156 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (6 ratings)
    Performance
    -
    (0 ratings)
    7.9
    (25 ratings)
    Support Rating
    9.9
    (4 ratings)
    8.9
    (34 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (26 ratings)
    Configurability
    -
    (0 ratings)
    9.9
    (18 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.4
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (10 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (9 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (3 ratings)