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1CRM vs. SAP Sales Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    1CRM

    Score8.8 out of 10
    N/A1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.

    $15

    per month

    SAP Sales Cloud

    Score8.3 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    1CRMSAP Sales Cloud
    Editions & Modules
    Startup
    $15
    per month
    Startup+
    $23
    per month
    Professional
    $33
    per month
    Enterprise
    $39
    per month
    Free
    Free trial
    No answers on this topic
    Offerings
    Pricing Offerings
    1CRMSAP Sales Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsTry 1CRM free for 30 days, no credit card required—
    More Pricing Information
    Features
    1CRMSAP Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of 1CRM and SAP Sales Cloud
    Feature
    1CRM
    9.0
    6 Ratings
    SAP Sales Cloud
    8.3
    120 Ratings
    Customer data management / contact management10.06 Ratings8.8117 Ratings
    Workflow management8.06 Ratings8.6118 Ratings
    Territory management8.06 Ratings7.2105 Ratings
    Opportunity management10.06 Ratings8.0114 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.06 Ratings7.9110 Ratings
    Contract management8.06 Ratings8.3112 Ratings
    Quote & order management9.06 Ratings8.3109 Ratings
    Interaction tracking10.06 Ratings8.5111 Ratings
    Channel / partner relationship management9.06 Ratings8.6110 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of 1CRM and SAP Sales Cloud
    Feature
    1CRM
    8.7
    6 Ratings
    SAP Sales Cloud
    8.1
    103 Ratings
    Case management9.06 Ratings7.998 Ratings
    Call center management8.06 Ratings8.692 Ratings
    Help desk management9.05 Ratings8.095 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of 1CRM and SAP Sales Cloud
    Feature
    1CRM
    9.0
    6 Ratings
    SAP Sales Cloud
    7.5
    107 Ratings
    Lead management9.06 Ratings7.3106 Ratings
    Email marketing9.06 Ratings7.694 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of 1CRM and SAP Sales Cloud
    Feature
    1CRM
    8.7
    6 Ratings
    SAP Sales Cloud
    8.2
    115 Ratings
    Task management9.06 Ratings8.1111 Ratings
    Billing and invoicing management7.06 Ratings8.196 Ratings
    Reporting10.06 Ratings8.6105 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of 1CRM and SAP Sales Cloud
    Feature
    1CRM
    8.7
    6 Ratings
    SAP Sales Cloud
    8.4
    114 Ratings
    Forecasting8.06 Ratings8.3107 Ratings
    Pipeline visualization10.06 Ratings8.4107 Ratings
    Customizable reports8.06 Ratings8.5110 Ratings
    Customization
    Comparison of Customization features of 1CRM and SAP Sales Cloud
    Feature
    1CRM
    8.0
    6 Ratings
    SAP Sales Cloud
    7.7
    111 Ratings
    Custom fields8.06 Ratings8.0111 Ratings
    Custom objects8.05 Ratings7.3107 Ratings
    Scripting environment8.05 Ratings7.794 Ratings
    API for custom integration8.05 Ratings7.899 Ratings
    Security
    Comparison of Security features of 1CRM and SAP Sales Cloud
    Feature
    1CRM
    8.0
    6 Ratings
    SAP Sales Cloud
    8.6
    114 Ratings
    Single sign-on capability8.06 Ratings8.8109 Ratings
    Role-based user permissions8.06 Ratings8.3108 Ratings
    Social CRM
    Comparison of Social CRM features of 1CRM and SAP Sales Cloud
    Feature
    1CRM
    8.5
    5 Ratings
    SAP Sales Cloud
    7.3
    83 Ratings
    Social data8.05 Ratings7.383 Ratings
    Social engagement9.05 Ratings7.281 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of 1CRM and SAP Sales Cloud
    Feature
    1CRM
    9.0
    5 Ratings
    SAP Sales Cloud
    7.7
    97 Ratings
    Marketing automation9.05 Ratings8.093 Ratings
    Compensation management9.05 Ratings7.480 Ratings
    Platform
    Comparison of Platform features of 1CRM and SAP Sales Cloud
    Feature
    1CRM
    7.2
    4 Ratings
    SAP Sales Cloud
    7.5
    99 Ratings
    Mobile access7.24 Ratings7.599 Ratings
    User Ratings
    1CRMSAP Sales Cloud
    Likelihood to Recommend
    9.0
    (6 ratings)
    8.5
    (131 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (7 ratings)
    Usability
    9.0
    (5 ratings)
    6.7
    (7 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.9
    (4 ratings)
    8.8
    (10 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.3
    (91 ratings)