TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    1Password

    Score9.5 out of 10
    N/AAgileBits in Toronto offers 1Password, a password manager available to both private individuals and businesses, touting a unique approach to multi-factor authentication to improve security.

    $2.99

    per month

    Keeper

    Score8.8 out of 10
    N/AKeeper's password security and management platform boasts millions of people and thousands of businesses as users, who manage, secure and enforce strong passwords across all employee logins, applications and sites. Employees can access Keeper natively on all mobile operating systems, desktops and browsers. Keeper enables businesses to auto-generate high-strength passwords, protect sensitive files in an encrypted digital vault, securely share records with teams and integrate with SSO, LDAP and…

    $2

    per month per user

    Pricing
    1PasswordKeeper
    Editions & Modules
    1Password
    $2.99
    per month
    Teams
    $3.99
    per user/per month
    1Password Families
    $4.99
    per month
    Business
    $7.99
    per user/per month
    Enterprise
    Custom Pricing
    Keeper Business Starter
    $2.00
    per month per user
    Keeper Enterprise
    Contact Keeper for pricing
    Offerings
    Pricing Offerings
    1PasswordKeeper
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    1PasswordKeeper
    Considered Both Products
    1Password (AgileBits, Inc)
    Chose 1Password
    I Would like to add Bitwarden as a comparison, but it's not listed on Trust Radius. We already trying another password manager too like Keeper (https://www.keepersecurity.com/) or Dashlane (https://www.dashlane.com/) . But based on its feature, ease of access, and pricing we …
    Incentivized
    Keeper Security
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    TrustRadius Insights
    1PasswordKeeper
    Highlights

    TrustRadius
    Research Team Insight
    Published

    1Password and Keeper are password management solutions used by companies to ensure employees are using secure passwords and that their passwords aren’t compromised, to apply role-based controls and to enforce stricter access standards for teams or employees if desired (e.g. 2FA), and also to help enterprises ensure account data (and therefore data accessible through these accounts) is not accessible to rogue entities. These particular password solutions also include security intelligence, in the form of Password1’s domain breach reporting, and Keeper’s dark web monitoring service, Breachwatch. Both solutions are popular with companies of all sizes, though they both tend to be deployed more at smaller companies.

    Features

    1Password and Keeper provide basic password management features such as password generation and storage, and have greatly overlapping feature sets. In addition to commonalities and overall similar ratings, they do each have a few standout features users have called attention to, that distinguish one from the other.

    1Password users enjoy the core password generation and auto-fill functionality, noting that the tool is customizable to generate passwords that meet a company’s security policies.Users also enjoy multiple separate vaults for personal and business use, transferable vaults, and easily administered access control to vaults. 1Password also features a travel mode to protect sensitive passwords when using other networks. Users can select important passwords, and when they leave the network, the passwords are removed until they return. Lastly, 1Password offers multiple ways to set up two-factor authentication, including SMS, facial recognition, fingerprinting, and more.

    Keeper is noted for being easy to use across devices, organized and accessible on any screen (e.g. mobile). Keeper has a highly customizable interface, so administrators can tailor the user experience to best suit their needs. Additionally, Keeper can run security audits to check the quality of every password stored in the application. Keeper is also preloaded on some operating systems and devices, which makes implementation simple. And in 2021 Keeper launched Keeper SSO Connect, included in its enterprise subscription, a SAML 2.0 service to integrate Keeper with an existing SSO solution, which users already appreciate, as well as its user provisioning capabilities.

    Limitations

    1Password and Keeper have strong password management features, but there are a few areas where users have expressed some discontentment.

    1Password has poorer usability compared to Keeper, largely due to more limited customization. At times, the Windows version of the 1Password software is updated at a slower pace than the Mac version. Password reset can also be difficult, as users have to reach out to the administrator to reset passwords, rather than having an automated system in place.

    Keeper has limited two-factor authentication options in its basic package. Users state that sharing and role / access management may be more cumbersome than in 1Password. Lastly, Keeper doesn’t offer any travel mode or additional security measures for off-network protection.

    Pricing

    Both 1Password and Keeper offer free trials where users can test the products for a limited time before deciding if either is right for them.

    1Password has three pricing tiers for businesses. The Teams package costs $3.99 per month per user and comes with basic password management features including password vaults and two-factor authentication. The Business package costs $7.99 per month per user and includes advanced protection features that administrators can enable. The Enterprise package is priced depending on the business and includes a dedicated account manager and setup training.

    Keeper offers two pricing tiers. The Business plan costs $3.75 per user, per month and includes password vaults and basic two-factor authentication. Enterprise pricing is no longer published but may cost about $80.00 per user per year, and includes access to the developer API for custom integrations and advanced two-factor authentication features.

    User Ratings
    1PasswordKeeper
    Likelihood to Recommend
    10.0
    (50 ratings)
    9.0
    (21 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (4 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.8
    (17 ratings)
    10.0
    (2 ratings)