TrustRadius

2 Step Reviews vs. Sitejabber

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
2 Step Reviews
Score 10.0 out of 10
N/A
N/AN/A
Sitejabber
Score 10.0 out of 10
N/A
Sitejabber aims to bridge the gap between consumers and businesses by offering an open platform for consumers to share their voice, research and discover trustworthy brands and resources online. It help businesses to grow and scale through a suite of review collection and management tools by leveraging social proof to increase traffic and sales, improve customer loyalty and retention and share across social media to instantly boost their online presence.N/A
Pricing
2 Step ReviewsSitejabber
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
2 Step ReviewsSitejabber
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
2 Step ReviewsSitejabber
Considered Both Products
2 Step Reviews

No answer on this topic

Sitejabber
Yuven Takur | TrustRadius Reviewer
Yuven Takur
Head of human resources.
Chose Sitejabber
Sitejabber is a great tool for collecting genuine customer feedback to promote organizational growth while giving buyers and customers the confidence to explore before making a purchase.
Zain Ali | TrustRadius Reviewer
Zain Ali
Director Of Commercial Sales
Chose Sitejabber
Sitejabber has provided us with many benefits and resulted in us with great customer service, handling any issues faced by customers, and competing with real businesses. Whereas Trustpilot, we believe there were many reviews left by scammers for businesses that were not legit.
Chose Sitejabber
I generally buy a lot of software. I check reviews on TrustRadius, Capterra, etc., for software reviews. Sitejabber is lacking in these cases, so for now, I will stick to these websites for software reviews.
Best Alternatives
2 Step ReviewsSitejabber
Small Businesses
Growave
Growave
Score 9.7 out of 10
Growave
Growave
Score 9.7 out of 10
Medium-sized Companies
PowerReviews
PowerReviews
Score 7.8 out of 10
PowerReviews
PowerReviews
Score 7.8 out of 10
Enterprises
PowerReviews
PowerReviews
Score 7.8 out of 10
PowerReviews
PowerReviews
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
2 Step ReviewsSitejabber
Likelihood to Recommend
-
(0 ratings)
9.2
(0 ratings)
User Testimonials
2 Step ReviewsSitejabber
Likelihood to Recommend
No answers on this topic
It is suitable for the online shopping experience. It gives confidence when you buy on a website you just came to know, and it has good ratings on Sitejabber. It is suitable for fashion, electronics, and marketplaces. I wish they added more SaaS and WordPress-related ratings on the platform, bringing in a whole new category of users to use Sitejabber.
Rithvik Podduturi | TrustRadius Reviewer
Read full review
Pros
No answers on this topic
  • Customer reviews.
  • Customer complaints.
  • Customer feedback.
Aaron Wallace | TrustRadius Reviewer
Aaron Wallace
Co-Founder
Read full review
Cons
No answers on this topic
  • I would like Sitejabber to extend the capabilities of the free version, it currently has several limits.
Yuven Takur | TrustRadius Reviewer
Yuven Takur
Head of human resources.
Read full review
Alternatives Considered
No answers on this topic
Sitejabber is a great tool for collecting genuine customer feedback to promote organizational growth while giving buyers and customers the confidence to explore before making a purchase.
Yuven Takur | TrustRadius Reviewer
Yuven Takur
Head of human resources.
Read full review
Return on Investment
No answers on this topic
  • Helped our business to overcome issues faced by customers which have increased conversion rate.
  • The reviews has helped us fix the UX issues on our website.
  • Our customer services were not resolving issues on time, because of the reviews left by others we have hired more staff on customer services to tackle issues.
Zain Ali | TrustRadius Reviewer
Zain Ali
Director Of Commercial Sales
Read full review
ScreenShots