[24]7 Answers vs. Zoho Desk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
![[24]7 Answers](https://media.trustradius.com/vendor-logos/0H/sR/CGZ9W0NOFMIV-180x180.JPEG) [24]7 Answers | N/A | N/A | [24]7 Answers™ uses advanced algorithms to organize frequently asked questions, policies, product information, and more into an interactive customer experience. Help Center and search functions can utilize text-like messaging that improves customer satisfaction (CSAT) and enables customers to speak with an expert if needed. | N/A |
 Zoho Desk | Score7.8 out of 10 | N/A | Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. | $9 per month per user |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
| Additional Details | — | A discount is offered for yearly billing. | ||||||||||||||
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| Incident and problem management |
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| Multi-Channel Help |
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| [24]7 Answers | Zoho Desk | |
|---|---|---|
| Likelihood to Recommend | - | 7.8 |
| Usability | - | 9.4 |
| Support Rating | - | 8.7 |