[24]7 Voices vs. Luma
[24]7 Voices vs. Luma
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
[24]7 Voices | N/A | [24]7 Voices reinvents interactive voice response (IVR) for the digital age. Powered by conversational AI technologies that support natural, intent-based interactions, Voices supports customers and increases automation. It augments basic IVR with interactive visual content, contextual IVR journeys, and fraud prevention technologies in order to deliver an exceptional customer experience (CX). | N/A | |
Luma | N/A | Serviceaide headquartered in San Jose offers Luma, an AI virtual assistant designed for customer support. | N/A |
| [24]7 Voices | Luma | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| [24]7 Voices | Luma |
|---|
| [24]7 Voices | Luma | |
|---|---|---|
| Small Businesses | Fin by Intercom Score 8.5 out of 10 | Fin by Intercom Score 8.5 out of 10 |
| Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
| Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| [24]7 Voices | Luma | |
|---|---|---|
| Likelihood to Recommend | - (0 ratings) | 8.5 (5 ratings) |
| [24]7 Voices | Luma | |
|---|---|---|
| Likelihood to Recommend | ![]() [24]7.ai No answers on this topic | ![]() Serviceaide
|
| Pros | ![]() [24]7.ai No answers on this topic | ![]() Serviceaide
|
| Cons | ![]() [24]7.ai No answers on this topic | ![]() Serviceaide
|
| Alternatives Considered | ![]() [24]7.ai No answers on this topic | ![]() Serviceaide
|
| Return on Investment | ![]() [24]7.ai No answers on this topic | ![]() Serviceaide
|
| ScreenShots |



