24SevenOffice vs. Cetec ERP

It is very well suited for a mid-level organization that has limited data and that does not require very complex analysis by integration with other software and data analysis. It is also very good to have a holistic view of financial analysis, accounts payable, receivables, payroll management, and other financial areas. It would not be very suitable when it requires integration with other software and tools, this could be one area of improvement. It can have better API's.

Incentivized

Cetec is useful for small to mid-sized companies with various levels of system complexity. It can manage having distributors and customer interfaces. It does fairly well at being a 'one-size fits all' solution. It would probably not be the best fit for large companies 100+ employees because it may not have the integration capability that is typically needed.

Incentivized

• Excellent UI that is easy to use. All features are a breeze.
• Because of the depth at which it has data, it can be used very well.
• Its integration with other ERP software is also possible for better analysis.

Incentivized

• Usage Logs: In the Medical Device Industry, having traceability is key. With this log, the Admin can review any user to see all their activity (viewing, updating, deleting, creating, etc.)
• Flexibility of Roles: Accessibility is very important. With Cetec ERP, we are able to create our own roles to grant specific access to certain user while denying it from others. This really helps by protecting information from being manipulated by users who do not carry that permission.

• Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
• The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
• We have had to pay for any support on the above issues.

Incentivized

• It needs the ability to breakdown sales for multiple customers by product code.

Reduce 50% or more of your manual work through automation. Manage your business and staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system.staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system

Incentivized

Cetec ERP is useful and fairly intuitive, but if you have a difficult time adapting to a ever-changing user interface, it may cause slight discomfort with every major update.

Incentivized

Cetec ERP will answer support calls but depending on your level of service contract, it may cost you quick a bit per hour to solve the issues you have. E-mail support is always available and surprisingly responsive.

Incentivized

We selected 24SevenOffice because the vendor made a lot of promises and demos related to network uptime and features. None of this ended up being exactly correct in real life. I have never used any other PM software so I can't really speak to how it compares in a lot of those ways.

Incentivized

We reviewed plenty of ERP Systems before we decided on Cetec ERP. Going through systems like NetSuite, MS Dynamics, and Oracle, we were able to really define how many features we wanted and what price range we wanted to be in. As a small/midsize company, we needed a system that fit our needs while still having the capability for growth. Having the system be cloud based rather than a server base, like ProfitKey, also helped us determine our choice. Another feature that we were interested in was a barcoding/mobile feature. Cetec ERP has this out of the box where ProfitKey provided this as an add-on. GSS was the last system that we reviewed in comparison to Cetec and due to its large amounts of unusable features for our company, we decided not to use GSS. The overall price for what you get, responsiveness and helpfulness from their team, and the ability to customize to fit our needs helped make our decision to choose Cetec ERP over all the other systems we reviewed.

• We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
• That said the network issues represent lost hours/money.
• The added training is also expensive.

Incentivized

• We have been able to streamline costs due to the amount of data now available.