24SevenOffice vs. LiquidPlanner

It is very well suited for a mid-level organization that has limited data and that does not require very complex analysis by integration with other software and data analysis. It is also very good to have a holistic view of financial analysis, accounts payable, receivables, payroll management, and other financial areas. It would not be very suitable when it requires integration with other software and tools, this could be one area of improvement. It can have better API's.

Incentivized

LiquidPlanner is amazing for any time of project management scenario where you have to manage several teams and details. Running a project through LiquidPlanner is so easy because it lets you break down the project into sections and folders and small tasks that you can assign to specific people. With a small to medium size team-- LiquidPlanner is amazing for organizing and tracking details. If you have a huge team or not a ton of details to track LiquidPlanner might not be right for you because it is a software that requires some good training to learn and has tons of functions that can be utilized so it seems better suited to be used by a smaller group looking to coordinate or for people who have lots of details that can be difficult to track.

Incentivized

• Excellent UI that is easy to use. All features are a breeze.
• Because of the depth at which it has data, it can be used very well.
• Its integration with other ERP software is also possible for better analysis.

Incentivized

• Priority based planning. Every other planning software we've used relies on dates and therefore needs constant attention. Priority based planning means that the plan is always up to date.
• Ease of use. LiquidPlanner has a very short learning curve. This is critical to getting team members to use it.
• Forecasting. LiquidPlanner makes it very easy to run scenarios by simply dragging and dropping projects and reassigning resources.
• Awesome Support. I get personal responses very fast. Usually within a couple hours. And, they listen and ask for more information.

Incentivized

• Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
• The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
• We have had to pay for any support on the above issues.

Incentivized

• LiquidPlanner's mobile app definitely needs some work. It doesn't display properly, having many things on the right hand side cut off. It doesn't update/refresh well. I can't imagine the mobile app will ever have the functionality of the Web version, but it needs to come a lot closer.
• LiquidPlanner requires that everyone actively participate in order to maximize its benefit. However, it can be difficult for everyone to be on top of all of their responsibilities all of the time. Not sure on a solution, but it can be a lot to manage.

Incentivized

We may not renew LiquidPlanner's contract, but only because my company has recently been acquired and we'll be adopting some of the software that they're using to standardize process. LiquidPlanner's development team releases new features pretty often, so it seems like the gaps and inefficiencies are slowly getting smaller/less frequent

Incentivized

Reduce 50% or more of your manual work through automation. Manage your business and staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system.staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system

Incentivized

Easy to learn and utilize. Can export charts and reports for sharing with colleagues.

Incentivized

They have been great in trying to come up with creative solutions to help us do what we want to do with the platform. I would say their support has been exceptional because we have hit them with some complex requests.

Incentivized

We selected 24SevenOffice because the vendor made a lot of promises and demos related to network uptime and features. None of this ended up being exactly correct in real life. I have never used any other PM software so I can't really speak to how it compares in a lot of those ways.

Incentivized

We had a "homebrew" time track program previously. It did one thing and it did it well--track time spent on an individual tactic or project, and it was deployed across all departments. It did not, however, capture the conversations or the work that could shed light on where problems occurred or issues were encountered.

Incentivized

• We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
• That said the network issues represent lost hours/money.
• The added training is also expensive.

Incentivized

• LiquidPlanner has improved everybody's visibility into tasks, decreasing the communication load required and increasing client communication and status updates, effectively increasing client satisfaction and likely helping to generate more business.
• LiquidPlanner has improved our estimation and communication about changing estimates. Allowing us to keep a running estimate of the remaining work lets our account managers bill appropriately for overages ahead of time, preventing issues with customers who may not want to pay for work that was done.
• LiquidPlanner sometimes takes time to navigate, find the right tasks, etc. and in this way, it may have added time to our day that we are not getting paid for. However, this is fairly negligible.

Incentivized