360 CTI vs. CallTrackingMetrics
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 360 CTI | N/A | N/A | 360 CTI is a Salesforce-native telephony solution for call management and customer engagement. Integrated within Salesforce, 360 CTI empowers sales, service, and marketing teams with features like click-to-dial, call automation, intelligent call routing, real-time analytics, voice broadcast, automated live AI call transcript, and sentiment analysis. It offers various features to streamline call handling, including an AI voice bot for automated outbound calls of newly… | N/A |
 CallTrackingMetrics | Score10 out of 10 | Small Businesses (1-50 employees) | CallTrackingMetrics is a call tracking solution for all online and offline channels with real-time reporting and intelligent routing. | $79 per month |
| 360 CTI | CallTrackingMetrics | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | All plans include unlimited users at no extra cost, while Marketing Pro and higher also include sub-accounts perfect for agencies and multi-location businesses. Discounts of up to two months free for annual agreements. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| 360 CTI | CallTrackingMetrics | |
|---|---|---|
| Likelihood to Recommend | - | 10.0 |