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4me.com vs. ServiceNow IT Service Management

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4me.com

1 Reviews and Ratings

ServiceNow IT Service Management

518 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    4me.com

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    		Next-Generation Enterprise Service Management Built for the world’s most demanding enterprises. 4me® combines ITSM with ESM and SIAM capabilities making it possible for all internal departments, such as IT, HR and Facilities, to work seamlessly with each other, as well as with external managed service providers. The vendor describes…

    $0

    per user per month

    ServiceNow IT Service Management

    Score8.7 out of 10
    		N/ABuilt on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management.N/A
    Pricing
    4me.comServiceNow IT Service Management
    Editions & Modules
    4me.com Freemium
    $0
    per user per month
    4me Premium
    on Request
    per month per user
    ITSM Standard
    Custom Quote
    ITSM Pro
    Custom Quote
    ITSM Enterprise
    Custom Quote
    Offerings
    Pricing Offerings
    4me.comServiceNow IT Service Management
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—ITSM Pro and ITSM Enterprise also are available with optional "Plus" add-ons. These include AI Agents, an AI Agent Studio, and other features that augment the capabilities of the platform using AI Virtual Agents to automate tasks.
    More Pricing Information
    Features
    4me.comServiceNow IT Service Management
    Incident and problem management
    Comparison of Incident and problem management features of 4me.com and ServiceNow IT Service Management
    Feature
    4me.com
    8.7
    1 Ratings
    ServiceNow IT Service Management
    8.9
    68 Ratings
    Organize and prioritize service tickets10.01 Ratings10.067 Ratings
    Expert directory9.01 Ratings8.051 Ratings
    Service restoration6.01 Ratings8.056 Ratings
    Self-service tools10.01 Ratings10.065 Ratings
    Subscription-based notifications9.01 Ratings9.063 Ratings
    ITSM collaboration and documentation10.01 Ratings9.060 Ratings
    ITSM reports and dashboards7.01 Ratings8.062 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of 4me.com and ServiceNow IT Service Management
    Feature
    4me.com
    8.3
    1 Ratings
    ServiceNow IT Service Management
    8.3
    61 Ratings
    Configuration mangement8.01 Ratings8.060 Ratings
    Asset management dashboard10.01 Ratings8.059 Ratings
    Policy and contract enforcement7.01 Ratings8.952 Ratings
    Change management
    Comparison of Change management features of 4me.com and ServiceNow IT Service Management
    Feature
    4me.com
    10.0
    1 Ratings
    ServiceNow IT Service Management
    9.0
    62 Ratings
    Change requests repository10.01 Ratings9.062 Ratings
    Change calendar10.01 Ratings9.056 Ratings
    Service-level management10.01 Ratings9.058 Ratings
    User Ratings
    4me.comServiceNow IT Service Management
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (79 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (13 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (12 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (22 ratings)
    Online Training
    -
    (0 ratings)
    1.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)