TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    800.com

    Score10 out of 10
    N/A800.com is a telephony and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using an integrated caller ID feature. Its features include analytics, sequential or simultaneous call forwarding, voicemail transcriptions, automated alerts, call screening, and data archiving. 800.com allows users…

    $29

    per month per seat

    Aircall

    Score7.3 out of 10
    N/AAircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes.

    $30

    per user/per month

    Pricing
    800.comAircall
    Editions & Modules
    No answers on this topic
    Essentials
    $30
    per user/per month
    Professional
    $50
    per user/per month
    Custom
    Contact sales team
    Offerings
    Pricing Offerings
    800.comAircall
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup Fee$25 per seatOptional
    Additional Details
    More Pricing Information
    Features
    800.comAircall
    Cloud PBX
    Comparison of Cloud PBX features of 800.com and Aircall
    Feature
    800.com
    -
    Ratings
    Aircall
    7.4
    27 Ratings
    Hosted PBX00 Ratings8.01 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings8.719 Ratings
    User templates00 Ratings5.01 Ratings
    Call reports00 Ratings7.524 Ratings
    Directory of employee names00 Ratings8.023 Ratings
    Call Management
    Comparison of Call Management features of 800.com and Aircall
    Feature
    800.com
    -
    Ratings
    Aircall
    7.1
    30 Ratings
    Answering rules00 Ratings8.929 Ratings
    Call recording00 Ratings9.027 Ratings
    Call park00 Ratings4.01 Ratings
    Call screening00 Ratings7.823 Ratings
    Message alerts00 Ratings6.025 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of 800.com and Aircall
    Feature
    800.com
    -
    Ratings
    Aircall
    5.7
    19 Ratings
    Audio conferencing00 Ratings5.719 Ratings
    Mobile apps
    Comparison of Mobile apps features of 800.com and Aircall
    Feature
    800.com
    -
    Ratings
    Aircall
    7.8
    28 Ratings
    Mobile app for iOS00 Ratings7.922 Ratings
    Mobile app for Android00 Ratings7.818 Ratings
    User Ratings
    800.comAircall
    Likelihood to Recommend
    -
    (0 ratings)
    8.6
    (31 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.8
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.8
    (2 ratings)