8x8 Express (discontinued) vs. Cisco Webex DX80 (discontinued)

The 8x8 app is great and very user friendly and straightforward. Team Members can adjust their own setting as needed.

Incentivized

Cisco Webex DX80 is best for office conferences or training rooms. Also a good choice for educational purposes like classrooms, training rooms, and healthcare facilities. Not a good choice for auditoriums I say. There are other and better options available in the market for that.

Incentivized

• Being able to forward calls to my cell phone when I am out of office.
• So much functionality. So many options.
• One set price instead of a bunch of add-on fees.

Incentivized

• Successful image/video quality.
• By adjusting the camera angle, transmitting the document image to both you and the other party in a readable way.
• Can be used as a touch screen and also as a PC monitor.
• Can be managed by Call Manager, TMS, VCS.
• Easy and user-friendly.

• We are just starting to use the platform and using limited features at the moment and 8x8 is doing everything we need it to do.

Incentivized

• Lacking fancy features like background blurrying and MS Teams integration ( available on the desk pro device)
• During setup the difference between registering the device as either s perdonal or room device wasn't clear untill I wasn't able to perform certain actions such as teansferring a meeting from mobile to dx80. I had to reset and re-register the device in room mode to get it to work as I expected.

Incentivized

In the workplace, Cisco Webex DX80 is ideal for group meetings. It's as simple as entering the room, dialing the destination number, and joining the video. It's simple and convenient. It offers an easy-to-use menu and user interface. My own opinion is that Cisco's usability is fantastic and I like it greatly. I encountered no issues.

Incentivized

If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.

Incentivized

I give top marks for Cisco Webex DX80 support. We have Cisco Smartnet and I can confirm that they are exceptional in answering and resolving doubts and problems with the device. On the phone, you are quickly answered and one of the Cisco experts solves your problem in your language.

Incentivized

8x8 has a much lower cost that avaya for the same features. 8x8 is a bit more user friendly than some other larger well established brands. It still uses industry standards in terminology and call flows to for anyone with voip experience its a pain free switch to make over.

Incentivized

The Cisco Webex DX80 is a convenient app that can serve as both a video communications system and an additional display. Having the capacity to communicate via Webex is another significant advantage to have. As time goes on, I am invited to participate in more and more Webex meetings, which is a platform for cooperation that is rather effective.

Incentivized

• Positive impact - pricing is right, service is easy to use.
• Especially during the pandemic, clients who would normally just pop by the office had to call in. 8x8 Express made that so easy as we could transfer calls to our cell phones, but also received emails when a voicemail was left with an audio recording of the message. We didn't miss a beat!
• We use some contractors that are not even in the same state as us, but our clients wouldn't know it as autoforwarding calls is super simple and seamless

Incentivized

• Ability to install in minutes so you can save time installing and configuring your DX80
• Content sharing Feaure helps us to saving money and time
• Whiteboard and annotation help us to use it more than an endpoint device for calls and video

Incentivized