8x8 Express (discontinued) vs. Poly Studio Series

The 8x8 app is great and very user friendly and straightforward. Team Members can adjust their own setting as needed.

Incentivized

Great devices if you need to hold small conferences. If there is a need to hold a conference for several dozen people, I would recommend using older models.

Incentivized

• Being able to forward calls to my cell phone when I am out of office.
• So much functionality. So many options.
• One set price instead of a bunch of add-on fees.

Incentivized

• Connecting as an external USB device
• Component quality
• Convenience and ease of use

Incentivized

• We are just starting to use the platform and using limited features at the moment and 8x8 is doing everything we need it to do.

Incentivized

• It is necessary to make a PoE interface on the video codec itself, for convenient connection of PoE tablet control (TC-8)
• Simplify the first launch of the device in terms of network (external DHCP required)

Incentivized

If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.

Incentivized

8x8 has a much lower cost that avaya for the same features. 8x8 is a bit more user friendly than some other larger well established brands. It still uses industry standards in terminology and call flows to for anyone with voip experience its a pain free switch to make over.

Incentivized

• Positive impact - pricing is right, service is easy to use.
• Especially during the pandemic, clients who would normally just pop by the office had to call in. 8x8 Express made that so easy as we could transfer calls to our cell phones, but also received emails when a voicemail was left with an audio recording of the message. We didn't miss a beat!
• We use some contractors that are not even in the same state as us, but our clients wouldn't know it as autoforwarding calls is super simple and seamless

Incentivized

• The devices showed good performance; there are no complaints about reliability
• The devices allow you to save several thousand dollars a year on renting the necessary equipment

Incentivized