A2 Hosting vs. Azure App Service

if you're looking for a somewhat cheap web host but don't care about uptime, outages or decent technical support then A2 is ideal

Azure App Service is well suited in our case :

• Our website is developed by our tech partner in a full Microsoft Azure cloud based environment.
• We gave them specific access rights and the CI / CD integration helped a lot for updates and improvements deployment.
• Most of the infra issues we had with our website weren't coming from App Service

Incentivized

• the hosting hardware they provide is decent when you consider the price

• Super quick & easy to deploy new apps in visual studio
• Easy scaling to help reduce costs during off-hours
• The powerful Azure ecosystem offers a lot of functionality that ties in well with Azure App Service

Incentivized

• technical support
• quality control
• escalating issues to management when needed
• customer service communication
• training their tech support team

• Abstraction of computing resources like Heroku does with dynos.
• Azure Portal overall is pretty bloated and that affects managing Azure App Service applications.

Incentivized

Never would I use this service. I canceled 7 accounts I believe so far. [In my opinion] it's a waste.

[In my opinion] it barely works.

I enjoy the fact that Azure App Service can be managed by the Azure portal and a fully graphical user interface, as well as from two different flavors of command-line interface, i.e. Azure CLI and Azure Powershell. By utilizing the Azure Cloud Shell, we are able to switch between Azure Bash (CLI) and Powershell at any given moment and manage the Azure App Service settings from devices of any form-factor (Web based management).

Incentivized

they are only technically available but having someone say hello, i'm here to help, immediately is not real responsive if they actually never address the issue being reported. we don't contact support for the bland greeting, we are actually trying to solve a business process interruption

They are only good if you never update your website and i mean never. Otherwise their main performance diffrentiator is turbo web hosting, their highest shared hosting plan. When caching is working it performs well reducing load times by half, but as soon as you add a new page to the site, the updates don't show up until you clear the cache manually from multiple locations (wordpress a2optimized plugin, cpanel etc..). As they make updates to the turbo hosting A2optimized plugin, they do not test them properly and do not handle customer feedback about them, instead they are in denial and try to immediately convince the customer there is no issue at all! the old developer joke when they don't want to fix feedback: it works on my machine!

[In my opinion] they have the worst customer support. It's awful. [I feel like] they talk over you [and] they blame anything but what is real. [It makes me think] they are uneducated. [When I dealt with them] they never answered why things went wrong. [I feel like] they are nightmares and just hard to deal with. And, [from my experience] they are NOT nice. [I felt like] they act condescending in conversations. They waste so much time over nothing.

We had an issue where we deployed too large of a resource and didn't notice until the bill came through. They were very understanding and saw we weren't utilizing the resources so they issued a generous refund in about 4 hours. Very fast, friendly, and understanding support reps from my experience.

Incentivized

[In my experience] it was a mess from the start and created problems ever since day one.

In terms of deploying your apps, Azure App Service provides a solid foundation. You may use either the Azure command-line interface or the Web Portal to administer these apps. As a whole, I find You may easily deploy your apps to Azure App Service to be a really difficult platform for novices to get their feet wet. First and foremost, I'd look at Heroku's user interface and the way it abstracts compute units.

Incentivized

I believe they do not care about addressing failures when they occur. Starting out with a working service counts for nothing if you can't maintain it, fix issues when reported, and actually take the extra step to prevent them from happening again. You have to care about quality and customer service, and A2 couldn't care less

• they are adequate for a startup looking for cheap site hosting but unreliable for anything beyond

• Download time is reduced because of auto scaling feature.
• Insight tool helps in finding issues quickly.
• CI/CD has helped in automation.

Incentivized