A2 Hosting vs. Liquid Web

if you're looking for a somewhat cheap web host but don't care about uptime, outages or decent technical support then A2 is ideal

LiquidWeb is web suited for small and large companies as they offer VPS and dedicated servers, from small to very big servers if you need lot of CPU, RAM or disk.

Incentivized

• the hosting hardware they provide is decent when you consider the price

• Phone support is somewhat rare, but rapid, knowledgeable, and English-speaking phone support is rarer still. Liquid Web ticks all these boxes and more.
• Easy staging environments.
• Partnership with iThemes for complete site management.

Incentivized

• technical support
• quality control
• escalating issues to management when needed
• customer service communication
• training their tech support team

• The only con I can think of is Liquid-Web is more expensive, but it is a managed VPS so the price is on par with other similar services. There are some cheaper managed VPS plans out there, but in my experience, those often come with mediocre support and periodic server issues.

Incentivized

Never would I use this service. I canceled 7 accounts I believe so far. [In my opinion] it's a waste.

[In my opinion] it barely works.

they are only technically available but having someone say hello, i'm here to help, immediately is not real responsive if they actually never address the issue being reported. we don't contact support for the bland greeting, we are actually trying to solve a business process interruption

They are only good if you never update your website and i mean never. Otherwise their main performance diffrentiator is turbo web hosting, their highest shared hosting plan. When caching is working it performs well reducing load times by half, but as soon as you add a new page to the site, the updates don't show up until you clear the cache manually from multiple locations (wordpress a2optimized plugin, cpanel etc..). As they make updates to the turbo hosting A2optimized plugin, they do not test them properly and do not handle customer feedback about them, instead they are in denial and try to immediately convince the customer there is no issue at all! the old developer joke when they don't want to fix feedback: it works on my machine!

[In my opinion] they have the worst customer support. It's awful. [I feel like] they talk over you [and] they blame anything but what is real. [It makes me think] they are uneducated. [When I dealt with them] they never answered why things went wrong. [I feel like] they are nightmares and just hard to deal with. And, [from my experience] they are NOT nice. [I felt like] they act condescending in conversations. They waste so much time over nothing.

[In my experience] it was a mess from the start and created problems ever since day one.

Liquid Web is more professional than all of them. The main reason is the rock solid support which is 24/7 available. Whenever we contact with queries, the solution is guaranteed. There is no need to create support tickets, all the queries gets solved over live chat.

The organization backend is strong. Servers are costly but good.

Incentivized

I believe they do not care about addressing failures when they occur. Starting out with a working service counts for nothing if you can't maintain it, fix issues when reported, and actually take the extra step to prevent them from happening again. You have to care about quality and customer service, and A2 couldn't care less

• they are adequate for a startup looking for cheap site hosting but unreliable for anything beyond

• Positive! Our team voted moving our websites to Liquid Web as a top 3 decision/change made in 2018.
• Time! We save time managing and maintaining our website thanks to Liquid Web.

Incentivized