AbacusLaw is a case management software that tracks hours and processes billing touting a functional mobile application, from AbacusNext in San Diego.
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Filevine
Score 5.8 out of 10
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Filevine is a project management and workflow automation platform for law firms from the company of the same name in Utah.
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Pricing
AbacusLaw by CARET
Filevine
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AbacusLaw by CARET
Filevine
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Required
Additional Details
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More Pricing Information
Community Pulse
AbacusLaw by CARET
Filevine
Considered Both Products
AbacusLaw by CARET
Verified User
Anonymous
Chose AbacusLaw by CARET
I did not evaluate MyCase when we selected AbacusLaw. I did not select AbacusLaw and was not involved at that time in the decision. I am evaluating MyCase NOW to REPLACE AbacusLaw.
We have just used AbacusLaw but have looked into other similar products such as Clio and have been disappointed in what they offer compared to AbacusLaw.
Filevine is much easier to learn and use, the user interface is more appealing (with bigger fonts and easy-to-understand icons), and its customization feature is easier to use and understand.
I’ve tried Clio, MyCase, and PracticePanther. Clio is super user-friendly with lots of integrations, MyCase is great for billing and communication but more limited on automation, and PracticePanther is easy to use but not as strong on reporting. Compared to them, Filevine feels …
Filevine is so much more detailed and extensive in terms of keeping all the information for each case in one place. I can even edit docs within filevine and combine docs and create emails and faxes right from within. I feel Filevine is an all in one stop and helps keep …
File Vine is an excellent product due to its ease of use and organizational capabilities. Have used another product, but it's not as vast as File Vine.
I have used Zelous. It is a smaller known case management software. I was a public defender. it was created for public defenders by public defenders. I have also used Defender Data. Filevine blows both of these products out of the water.
much more customizable. We have a niche practice - ERISA - not a personal injury practice. Clio does not fit what we do and Filevine can be customized to fit.
Night and day difference between FV and Practice Panther. PP was easy to start but has massive limitations. FV can be built for anything. It's the Salesforce of this segment.
AbacusLaw allows the whole law firm to be on the same page with access to a community calendar, billing, etc. It is a bit of a bummer that you need to put significant time into training to understand how to use AbacusLaw fully and get the most out of it. I wish there were quicker and easier ways to train and let people know about new additions
File Vine is well-suited because I believe it was invented to assist Law Firms with document organization for the legal cases collected in a Law Firm. It is easy to navigate and find your documents with a click of a button.
we are able to duplicate our file types from Sharepoint in Filevine giving us a unified look at our files
We are able to create subfolders in Filevine to help give each project a more clean look and feel when we access documents
We are able to integrate our medial records requests with Filevine
We are able to integrate Outlook with Filevine and we are able to email /forward emails into projects.
Project Hub in Filevine is a God-send! We are able to see a snap shot of our projects and can filter our view of our projects and which team may be handling each project!!
SUPPORT STINKS - As of today we have been having issues for OVER 3 MONTHS, but Abacus now only has ONE Tier II tech, and ONE Tier III tech and neither one have figured out our problem or fixed it!
Having a lot of issues since day one
We have a self-hosted version and are not on the cloud and the updates usually bring other issues. They don't know the term "if its not broke don't fix it."
I dock a few points because of the setup it requires. If someone in-house can handle that then the score goes up. It really depends on the firm and their personnel. Once it is setup though, I think anyone can get in and do what they need to do
The support is generally good and relatively quick BUT when there is a new product or something they want you to buy, I have felt a bit harassed at that point by sales but when I have an issue I don't feel like support jumps on it as quick.
I did not evaluate MyCase when we selected AbacusLaw. I did not select AbacusLaw and was not involved at that time in the decision. I am evaluating MyCase NOW to REPLACE AbacusLaw.
I’ve tried Clio, MyCase, and PracticePanther. Clio is super user-friendly with lots of integrations, MyCase is great for billing and communication but more limited on automation, and PracticePanther is easy to use but not as strong on reporting. Compared to them, Filevine feels more customizable and workflow-focused, though it does take more time to learn.
