| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Accelo | Score8 out of 10 | Small Businesses (1-50 employees) | Accelo provides cloud-based Professional Services Automation (PSA) software designed to unify and streamline client, project, resource, and financial management for service-based businesses. By centralizing operations into a single, intuitive platform, Accelo eliminates the need for fragmented tools, delivering a comprehensive solution that improves efficiency, transparency, and collaboration across teams. Serving industries such as consulting, engineering, architecture, IT… | N/A |
 ConnectWise PSA | Score8.3 out of 10 | Small Businesses (1-50 employees) | ConnectWise PSA (formerly Manage) is a business management platform for companies that sell, service, and support technology. The platform is cloud-based and integrates automation, help desk and customer service, sales, marketing, project management, and business analytics. It is the hub of the ConnectWise suite. | $35 Per Tech Per Month |
| Accelo | ConnectWise PSA | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Accelo | ConnectWise PSA | |
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| Considered Both Products | No answer on this topic | Chose ConnectWise PSA ConnectWise is the champion when it comes to integrations by far. The others may have some nice features, but overall are lacking with integrations. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Accelo | ConnectWise PSA | ||||||||||||||||||||||
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| Incident and problem management |
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| Accelo | ConnectWise PSA | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 8.1 |
| Likelihood to Renew | 9.0 | 7.6 |
| Usability | 7.0 | 8.3 |
| Availability | - | 8.0 |
| Performance | 10.0 | 1.0 |
| Support Rating | 8.2 | 4.5 |
| Online Training | - | 5.0 |
| Implementation Rating | - | 1.0 |
| Configurability | - | 1.0 |
| Ease of integration | - | 1.0 |
| Product Scalability | - | 1.0 |
| Vendor post-sale | - | 1.0 |
| Vendor pre-sale | - | 10.0 |
