TrustRadius

Access Innovations vs. Google Search Appliance (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Access Innovations
Score 10.0 out of 10
N/A
Access Innovations provides platforms for search improved experiences. identifying concepts, recommending terms, and automatically enriching metadata.N/A
Google Search Appliance (discontinued)
Score 9.4 out of 10
N/A
The Google Search Appliance provided document indexing. The product was discontinued in favor of Google's cloud-based options.N/A
Pricing
Access InnovationsGoogle Search Appliance (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Access InnovationsGoogle Search Appliance (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact vendor for pricing information.—
More Pricing Information
Community Pulse
Access InnovationsGoogle Search Appliance (discontinued)
Considered Both Products
Access Innovations

No answer on this topic

Google Search Appliance (discontinued)
Verified User
Anonymous
Chose Google Search Appliance (discontinued)
Google search has always been superior. No other search engine application can even come close.
Best Alternatives
Access InnovationsGoogle Search Appliance (discontinued)
Small Businesses
Yext
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Score 8.9 out of 10
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Score 8.9 out of 10
Medium-sized Companies
Guru
Guru
Score 9.5 out of 10
Guru
Guru
Score 9.5 out of 10
Enterprises
Guru
Guru
Score 9.5 out of 10
Guru
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Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Access InnovationsGoogle Search Appliance (discontinued)
Likelihood to Recommend
-
(0 ratings)
7.0
(0 ratings)
Support Rating
-
(0 ratings)
5.0
(0 ratings)
User Testimonials
Access InnovationsGoogle Search Appliance (discontinued)
Likelihood to Recommend
No answers on this topic
The Google Search Appliance is well suited to most site search needs and it is possible to customize the front end seen by website visitors to produce a satisfactory basic interface with basic branding applied to it. However, in some situations it may be necessary to instead make API calls from a web page to retrieve search results and the format in which those results are returned might be a little more difficult to work with.
Verified User
Anonymous
Read full review
Pros
No answers on this topic
  • Homes in on key searches.
  • Immediate response.
  • Simple UI, very user-friendly.
Verified User
Anonymous
Read full review
Cons
No answers on this topic
  • It's my understanding that Google is ending support for the appliance soon. This is obviously an important consideration.
  • The administrator interface is far from easy to use.
  • There is a significant learning curve for new users.
Verified User
Anonymous
Read full review
Support Rating
No answers on this topic
Neutral rating because I've never needed support.
Verified User
Anonymous
Read full review
Alternatives Considered
No answers on this topic
Google search has always been superior. No other search engine application can even come close.
Verified User
Anonymous
Read full review
Return on Investment
No answers on this topic
  • The GSA was not cheap. At all.
  • There has also been a cost associated with our need to switch to another site search solution in the near future, due to Google ending support for the sppliance.
  • That said, we have so much support content that we owed it to our customers to offer a comprehensive search tool to help them find the most relevant content - and of course Google are the masters of this. However, it's worth noting that the alogorithms used on the GSA are far older than those used on google.com.
Verified User
Anonymous
Read full review
ScreenShots