Accounting Seed is accounting software that is native to Salesforce.
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Billtrust
Score 7.0 out of 10
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The Billtrust suite of AR solutions helps make sense of customers' ever-expanding invoicing preferences, their growing use of digital payments, and AR teams' valuable time. Accelerating the order-to-cash cycle benefits both sides of the B2B transaction.
I have never used Xero at my current organization, but I used it at Alliance Data before Implementing Accounting Seed. Xero wasn’t updated much during the years that we were using it. Also, Xero failed to integrate with some of third-party applications that we were using. …
Well, while I have not interacted with many accounting solutions, I know Accounting Seed is more affordable and capable. I have used it for a long time and I can say it works as expected.
We moved from Financial Edge to Accounting Seed because we needed a cloud-based accounting system. Financial Edge allowed us to access the system from a shared server but it was not made for that. Financial Edge was not updated much over the years we used it while technology …
Flexibility of data review is superior in Accounting Seed. Ability to work in Salesforce environment like other departments in our organization is helpful for all staff in day-to-day jobs and in a staff person's ability to move from one department to another. Cross training …
Honestly, Accounting Seed was the only one I focused on when looking to switch from our existing program. It showed in the partner app store and stated it was created native to SalesForce. As I read through it's capabilities, cost, etc., I knew it was the right choice.
Much easier to have accounting software be native to Salesforce. That's the main reason we went with Accounting Seed and are happy to have made that decision. We also love the customization abilities - just as easy as adding any field in Salesforce.
For a less tech-educated workforce, Billtrust did the job and required minimal developer resources on our end. Also, while Billtrust lacked in several arenas relative to Stripe, it was good for us since we were not a subscription-based business. For the price, Billtrust was a …
In the past, I used Taulia and Covisint as a similar but not identical packages. Both of these software systems had an integration with the customers with whom we were dealing, which would allow purchase orders to flow into the software. Vendors could then generate invoices in …
Accounting Seed is a great solution for businesses looking for reliable accounting software. It offers all the features needed and works as expected. In addition, it is not as pricey as many competitors and therefore a great choice. I would recommend it for both startups and established businesses.
Billtrust would work best for an organization that has grown beyond the capacity for a few people in A/R to manage customer invoices, or A/P to manage vendor invoices. If your business system can create the files needed for automation with Billtrust, or can create payables from properly formatted data from Billtrust, then it's worth looking into what Billtrust can do for you. They are especially skilled in helping to convert paper-only customers to e-mail or online invoicing with dedicated "campaign" managers and reporting on e-invoice adoption rates to help you meet your goals.
The payment portal is of the highest security, giving our participating customers piece of mind.
By offering electronic methods of billing statement, and other documents, electronically (email, ebill, ebank presentations) we are able to save on printing an postage costs.
Always on the cusp of emerging technologies, and willing to share their experience, Billtrust offers webinars, Twitterviews, classes, and conferences to keep you in the know and ahead in your industry.
Billtrust has a crack customer service team that always responds promptly, and with through follow up. Even better yet, when you respond to a survey on their customer service, they will donate to charity - that shows a willingness to hear what their customers have to say.
If you ever think of an idea, Billtrust is accepting of considering its implementation and how it can be incorporated into their services and systems, making the growth of services organically functional.
Sometimes when creating a receipt it can't seem to find the company I am searching for in the drop-down, I have to go out to the company and enter from there.
Some of the accounting reports seem to be limited, though at times this may just be the user! Still learning as I go! But there have been some reports that state I would need to add another partner app to do, which would mean more cost.
UI - Billtrust could've had a better design and overall user interface. Everything worked, but at times it could be challenging to navigate to the feature you needed to use.
Internal Dashboard - The internal dashboard was outdated and hard to navigate at times. The data produced by the dashboard was congested and didn't provide the most efficient view for gathering certain customer information.
We have a longstanding good record of invoice delivery and a high number of customers who are accustomed to the look and feel for logging to make payments
Accounting Seed was easy to implement and use without third-party service providers' intervention. Furthermore, the vendor forwarded us a copy of articles and documentation on implementation, customization and integration, which made it much easier for us to integrate it with company API and other external programs.
We seldom have had to use their support but when we have, they have been responsive and actually were able to answer our questions in a simple, nontech language. You don't have to be a programmer to talk to them!
After 15 years I have only had a handful of support cases each year. When I have created support cases for issues the response time is under 24 hours. And the initial response is typically enough for me to close the case. I do not remember a case that needed to be escalated. For cases I opened to request changes (subject line, logo, etc.) the case is typically resolved within 7 days, and always includes examples for me to verify before the change is put into production. There are not typically any issues with Billtrust itself - my support cases typically involve issues that we caused with bad data, or requests for information we do not have access to through any of the existing reports.
I have never used Xero at my current organization, but I used it at Alliance Data before Implementing Accounting Seed. Xero wasn’t updated much during the years that we were using it. Also, Xero failed to integrate with some of third-party applications that we were using. Finally, Accounting Seed was highly navigable, had clean UI/UX unlike Xero.
For a less tech-educated workforce, Billtrust did the job and required minimal developer resources on our end. Also, while Billtrust lacked in several arenas relative to Stripe, it was good for us since we were not a subscription-based business. For the price, Billtrust was a good solution for our invoice-to-pay business.
We are currently using it to reconcile two large vendor accounts.
We have been making electronic payments through our p-card for the past several months - allowing us to earn rebates of 1.17 - 1.25% on the payments made.
The downside is. The data isn't that clean, and we have spent hours and hours trying to get to the real number we owe to these vendors.
