Independently Invited by TrustRadius
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Accruent EMS | Score9 out of 10 | N/A | EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018. | N/A |
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| Editions & Modules | No answers on this topic | ||||||||||
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| Entry-level Setup Fee | Required | ||||||||||
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| Accruent EMS | |
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| Considered Both Products | ![]() AudioVisual Assistant in Customer Service at St. Boniface Hospital (Hospital & Health Care, 1001-5000 employees) Chose Accruent EMS We have not used other products and feel there is no need to as EMS takes care of all our needs. We are able to do all that we need to do. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Accruent EMS [Accruent] EMS is very robust, and a great all in one solution for hospitality and Event management needs. I have dealt with a few other software solutions in the past that try to handle event planning and management, but have run into the need to have multiple solutions to … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Accruent EMS The meeting room manager we used before only has the functionality to book meeting rooms. It does not support Outlook integration or Zoom integration, which EMS does. It is a lot easier and user-friendly to use EMS for daily conferencing tasks. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Conference Coordinator at Fredrikson & Byron, PA (Legal Services, 501-1000 employees) Chose Accruent EMS I really have not used other platforms. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Video Conference Coordinator in Legal at Bracewell LLP (Law Practice, 501-1000 employees) Chose Accruent EMS Our old software MRM was out of date and had many, many issues. I don't remember the other products we looked at, but they did not compare. We also talked with other law firms (about 4-5) and they all agreed they loved Accruent EMS as well. If we had problems we called them on … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose Accruent EMS This isn't an area where we found a lot of competitors, but those we did see all seemed oriented toward even larger organizations than ours. Pricing was universally outside of our budget scope, and all focused on features we don't have any use for. We need(ed) a very … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Applications and Deployment Administrator in Information Technology at McKool Smith (Law Practice, 201-500 employees) Chose Accruent EMS We used Meeting Room Manager before in some offices and other offices used Microsoft Outlook calendars. Accruent EMS allowed us to centralize our bookings. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Accruent EMS I was unable to select our last software used (Meeting Room Manager - MRM), but Accruent EMS is a whole other ballgame. We had so many issues with our previous scheduling software that we welcomed EMS tremendously. EMS is much more efficient and effective. It's easy to use and … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Office Administrator- Houston in Professional Services at Akin Gump Strauss Hauer & Feld LLP (Legal Services, 1001-5000 employees) Chose Accruent EMS MRM was clunky and not intuitive for the end-user. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Conference Services Manager at Capital One (Flik Hospitality) (Banking, 10,001+ employees) Chose Accruent EMS I haven't utilized any other reservation systems so it is hard to compare systems. I have seen demos of other systems but feel EMS offers a more robust system well suited for professional event planners. Some of the demos seemed to be more focused on client facing booking … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() LAN Administrator in Information Technology at Winterthur (Museums & Institutions, 201-500 employees) Chose Accruent EMS We had used MRM before finding Accruent EMS. Before finding EMS, I received demos from multiple other companies, but none fit our needs. When I finally found Accruent EMS, I was impressed immediately, but before deciding, I gathered 25 of our 'super users' together and had … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Accruent EMS EMS has more flexibility for configuring our unique needs as opposed to scheduling a room in Outlook. Outlook out of the box does not have the ability to do cost accounting and room configurations. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Accruent EMS I don't have experience with other similar products. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Accounts Payable in Finance and Accounting at San Diego Symphony (Performing Arts, 51-200 employees) Chose Accruent EMS PeopleSoft financial appears to be more advanced than EMS software due to his user-friendly interface, and it’s ability to create multiple queries. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info ![]() Sr. Program Coordinator at Tulane University (Higher Education, 1001-5000 employees) Chose Accruent EMS I have used scheduling programs for like Primevera and Microsoft Project but not as an event system scheduling software. The system was on the campus before I started here. Since learning the system, I've been pleased with the customer service and looking forward to the system … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Supervisor, Conference Services in Customer Service at CNA Corporation (Research, 501-1000 employees) Chose Accruent EMS EMS has more functionality and easier reporting. I initially thought ongoing configuration would be easier but that is still yet to be seen. I don't appreciate the recent pricing EMS has implemented for expanded customer services or CS (in other words, different tiers for … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Accruent EMS I have not tried other competing software similar to the EMS system. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose Accruent EMS Ease of use. Intuitive. Excellent reports. We use EMS in a number of capacities, so it is nice to be able to tailor things to a specific venue or business type. We also like the user-friendly ability of the product. We are able to work from home or different spaces easily, … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Director, Events & Academic Scheduling at University of Pennsylvania (Higher Education, 10,001+ employees) Chose Accruent EMS EMS has the functions we needed and the customer service is better. We had problems with customer service with R25. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Application Systems Coordinator in Information Technology at Wichita State University (Higher Education, 501-1000 employees) Chose Accruent EMS EMS provided better use all around Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Support Systems Administrator in Information Technology at University of Missouri (Higher Education, 10,001+ employees) Chose Accruent EMS We started with EMS and in-house systems. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Learning Coordinator in Human Resources at Primrose Schools (Events Services, 10,001+ employees) Chose Accruent EMS Easier to use and less people involved in the booking/scheduling process, and the fact that it is user-friendly. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Events Parking Coordinator at The University of Texas at Austin (Higher Education, 10,001+ employees) Chose Accruent EMS EMS is the only product that our department has researched. This program is used by multiple colleges and departments at UT Austin. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Center Operations Manager at PA State System of Higher Education @ Center City (Higher Education, 10,001+ employees) Chose Accruent EMS I have never used any other Software to compare to EMS Software. It's my very first and I can't imagine using other software for class scheduling and meeting/conference services. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Associate Director of Campus Life at SUNY Oswego (Higher Education, 1001-5000 employees) Chose Accruent EMS About 20 years ago we purchase the "lite" version of EMS. We then moved on to professional. At that point our chief technology officer more or less unilaterally moved us to CollegeNet and R25 (now 25 Live). We were miserable for a decade. With changes in staff, we are now back … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |
| Would buy again | |
No answers on this topic | |
| Delivers good value for the price | |
No answers on this topic | |
| Happy with the feature set | |
No answers on this topic | |
| Lived up to sales and marketing promises | |
No answers on this topic | |
| Implementation went as expected | |
No answers on this topic | |
| Accruent EMS | |
|---|---|
| Likelihood to Recommend | 9.3 (174 ratings) |
| Likelihood to Renew | 8.9 (31 ratings) |
| Usability | 8.9 (16 ratings) |
| Availability | 9.1 (3 ratings) |
| Performance | 3.6 (4 ratings) |
| Support Rating | 5.5 (16 ratings) |
| In-Person Training | 6.5 (2 ratings) |
| Online Training | 7.3 (3 ratings) |
| Implementation Rating | 8.1 (14 ratings) |
| Configurability | 8.0 (166 ratings) |
| Ease of integration | 1.0 (3 ratings) |
| Product Scalability | 8.0 (160 ratings) |
| Vendor post-sale | 5.4 (2 ratings) |
| Vendor pre-sale | 6.1 (2 ratings) |