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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Accruent EMS

    Score9 out of 10
    N/AEMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.N/A
    Pricing
    Accruent EMS
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Accruent EMS
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeRequired
    Additional Details—
    More Pricing Information
    Community Pulse
    Accruent EMS
    Considered Both Products
    Accruent
    Chose Accruent EMS
    We have not used other products and feel there is no need to as EMS takes care of all our needs. We are able to do all that we need to do.
    Incentivized
    Chose Accruent EMS
    [Accruent] EMS is very robust, and a great all in one solution for hospitality and Event management needs. I have dealt with a few other software solutions in the past that try to handle event planning and management, but have run into the need to have multiple solutions to …
    Incentivized
    Chose Accruent EMS
    The meeting room manager we used before only has the functionality to book meeting rooms. It does not support Outlook integration or Zoom integration, which EMS does. It is a lot easier and user-friendly to use EMS for daily conferencing tasks.
    Incentivized
    Chose Accruent EMS
    I really have not used other platforms.
    Incentivized
    Chose Accruent EMS
    Our old software MRM was out of date and had many, many issues. I don't remember the other products we looked at, but they did not compare. We also talked with other law firms (about 4-5) and they all agreed they loved Accruent EMS as well. If we had problems we called them on …
    Incentivized
    Chose Accruent EMS
    This isn't an area where we found a lot of competitors, but those we did see all seemed oriented toward even larger organizations than ours. Pricing was universally outside of our budget scope, and all focused on features we don't have any use for. We need(ed) a very …
    Incentivized
    Chose Accruent EMS
    We used Meeting Room Manager before in some offices and other offices used Microsoft Outlook calendars.

    Accruent EMS allowed us to centralize our bookings.
    Incentivized
    Chose Accruent EMS
    I was unable to select our last software used (Meeting Room Manager - MRM), but Accruent EMS is a whole other ballgame. We had so many issues with our previous scheduling software that we welcomed EMS tremendously. EMS is much more efficient and effective. It's easy to use and …
    Incentivized
    Chose Accruent EMS
    MRM was clunky and not intuitive for the end-user.
    Incentivized
    Chose Accruent EMS
    I haven't utilized any other reservation systems so it is hard to compare systems. I have seen demos of other systems but feel EMS offers a more robust system well suited for professional event planners. Some of the demos seemed to be more focused on client facing booking …
    Incentivized
    Chose Accruent EMS
    We had used MRM before finding Accruent EMS. Before finding EMS, I received demos from multiple other companies, but none fit our needs. When I finally found Accruent EMS, I was impressed immediately, but before deciding, I gathered 25 of our 'super users' together and had …
    Incentivized
    Chose Accruent EMS
    EMS has more flexibility for configuring our unique needs as opposed to scheduling a room in Outlook. Outlook out of the box does not have the ability to do cost accounting and room configurations.
    Incentivized
    Chose Accruent EMS
    I don't have experience with other similar products.
    Incentivized
    Chose Accruent EMS
    PeopleSoft financial appears to be more advanced than EMS software due to his user-friendly interface, and it’s ability to create multiple queries.
    Incentivized
    Chose Accruent EMS
    I have used scheduling programs for like Primevera and Microsoft Project but not as an event system scheduling software. The system was on the campus before I started here. Since learning the system, I've been pleased with the customer service and looking forward to the system …
    Incentivized
    Chose Accruent EMS
    EMS has more functionality and easier reporting. I initially thought ongoing configuration would be easier but that is still yet to be seen. I don't appreciate the recent pricing EMS has implemented for expanded customer services or CS (in other words, different tiers for …
    Incentivized
    Chose Accruent EMS
    I have not tried other competing software similar to the EMS system.
    Incentivized
    Chose Accruent EMS
    Ease of use. Intuitive. Excellent reports. We use EMS in a number of capacities, so it is nice to be able to tailor things to a specific venue or business type. We also like the user-friendly ability of the product. We are able to work from home or different spaces easily, …
    Incentivized
    Chose Accruent EMS
    EMS has the functions we needed and the customer service is better. We had problems with customer service with R25.
    Incentivized
    Chose Accruent EMS
    EMS provided better use all around
    Incentivized
    Chose Accruent EMS
    We started with EMS and in-house systems.
    Incentivized
    Chose Accruent EMS
    Easier to use and less people involved in the booking/scheduling process, and the fact that it is user-friendly.
    Incentivized
    Chose Accruent EMS
    EMS is the only product that our department has researched. This program is used by multiple colleges and departments at UT Austin.
    Incentivized
    Chose Accruent EMS
    I have never used any other Software to compare to EMS Software. It's my very first and I can't imagine using other software for class scheduling and meeting/conference services.
    Incentivized
    Chose Accruent EMS
    About 20 years ago we purchase the "lite" version of EMS. We then moved on to professional. At that point our chief technology officer more or less unilaterally moved us to CollegeNet and R25 (now 25 Live). We were miserable for a decade. With changes in staff, we are now back …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Accruent EMS
    Likelihood to Recommend
    9.3
    (174 ratings)
    Likelihood to Renew
    8.9
    (31 ratings)
    Usability
    8.9
    (16 ratings)
    Availability
    9.1
    (3 ratings)
    Performance
    3.6
    (4 ratings)
    Support Rating
    5.5
    (16 ratings)
    In-Person Training
    6.5
    (2 ratings)
    Online Training
    7.3
    (3 ratings)
    Implementation Rating
    8.1
    (14 ratings)
    Configurability
    8.0
    (166 ratings)
    Ease of integration
    1.0
    (3 ratings)
    Product Scalability
    8.0
    (160 ratings)
    Vendor post-sale
    5.4
    (2 ratings)
    Vendor pre-sale
    6.1
    (2 ratings)