Accruent Lucernex vs. LeaseAccelerator

I believe Accruent is well suited for companies with a large amount of leased assets that need to be accounted for under the new accounting standard. Companies with fewer leases would not need an intricate tool of this size. It is suited for both real estate and equipment leases, which makes up the entirety of our portfolio.

Incentivized

Lease naming convention - Real Estate - Spacebase lease identifier along with an area indicator is used to identify real estate leases. The area indicator will appear as a suffix to the lease identifier as -AREA-XX where XX is a number. This convention is used in the event of a real estate lease that is tracked as a single lease in Spacebase that might be required to be a separate lease for accounting purposes in LeaseAccelerator. Note that for other integration requirements, the lease identifier is copied into the External Id field as well.

Incentivized

• The classroom and web-base training experience were very well-executed. Instructors and SME's in training were knowledgeable and helpful.
• Upper management oversight of the projects provides the customer with confidence knowing that if escalations need to occur, issues will be handled.
• Management was quick to make it right and switch our team when they recognized that there were some fundamental pieces missing from our initial SOW for our project.

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• Search and validation of lease information in LeaseAccelerator.
• User Maintenance
• Access Management
• Lessor invoice processing error in LeaseAccelerator

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• We were misled that we would be utilizing Lucernex employees on our implementation. We have subcontractors from Sense Corp who do not seem that they are very familiar with the software. They often have to take questions away to ask (presumably Lucernex employees).
• The implementation process is very inefficient. The upload templates are not straightforward, and there are "required" fields that are not designated as "required". Also, the sheer number of upload templates that need to be populated does not seem like the best way to get our information into the software. A guide to denote what each field on the template actually represents would be helpful.
• You can tell that Lucernex is benefiting from the influx of business from ASC 842, and is trying to onboard as many clients as possible at the same time. This has caused a lack of attention to our implementation, and it shows with some frustration on our side with the implementation process.

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• CA recon files
• NA
• NA

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Its easy and accurate.

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LeaseAccelerator is very user friendly and easy to understand. Even if there are some new people who wants to learn this application can easily learn it and work on it.

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Mostly its available. As there are not any outages, but as it's a software only so there are some errors which may have come but we they were not that much noticable.

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The performance is good but in some rare cases sometimes the leases don't load properly. But they are very rare.

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The LeaseAccelerator support is very helpful and quick responsive. They will address your query and will solve the issue as quick as possible.

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The trainers were knowledgeable and engaging in presenting the materials, and their emphasis on important concepts was helpful (I would rate the trainers themselves a 9!). However, I do not believe there's anything we learned in the in-person training that could not have been taught via live web-classroom. Traveling a significant distance (in our case) to Austin, TX for only approx. 12 hours in the classroom was (in my opinion) not necessary, since the same material could have been presented via live web-classroom and saved us the expense and travel-time. I would encourage Lucernex to consider moving to a live web-classroom format in the future; an online live format would still allow for participation and questions from the participants while saving clients' time and money

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Just simple few online documents and ask alex platform.

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We chose Lucernex based on the commitment of building and maintaining the customer/vendor relationship to grow the product, the end user ability to configure the system and the systems functionality to complete all of our lease management needs.

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LeaseAccelerator is more accurate and precise in calculating the leases. Also, LeaseAccelerator is more user friendly and easy to understand.

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Its scalable and of further areas are added it can be scalable too for leasing those areas.

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• Lease negotiation process has improved, we are able to make quicker, sound decisions with all the data at our fingertips
• Internal and external reporting has been enhanced through the use of the reporting module. Reports can be easily made and tailored for reporting needs
• Percent rent and straight line accruals are now automated through the system which cuts down on manual user error from previously using spreadsheets

Incentivized

• Lease data import error handling is done very well by using LeaseAccelerator
• GL Ledger segment validation : Integration issues between Oracle ERP and LeaseAccelerator w.r.t. GL posting is done very well using LeaseAccelerator
• Fx Rate related Issues between Oanda and LeaseAccelerator is solved using LeaseAccelerator

Incentivized