Accruent Lucernex vs. SkySlope

I believe Accruent is well suited for companies with a large amount of leased assets that need to be accounted for under the new accounting standard. Companies with fewer leases would not need an intricate tool of this size. It is suited for both real estate and equipment leases, which makes up the entirety of our portfolio.

Incentivized

If you don't want to spend months learning clumsy apps that are not user friendly, then get SkySlope

• The classroom and web-base training experience were very well-executed. Instructors and SME's in training were knowledgeable and helpful.
• Upper management oversight of the projects provides the customer with confidence knowing that if escalations need to occur, issues will be handled.
• Management was quick to make it right and switch our team when they recognized that there were some fundamental pieces missing from our initial SOW for our project.

Incentivized

• Broker compliance checklists
• Email to upload documents
• Emailing documents out of system
• eSignature

Incentivized

• We were misled that we would be utilizing Lucernex employees on our implementation. We have subcontractors from Sense Corp who do not seem that they are very familiar with the software. They often have to take questions away to ask (presumably Lucernex employees).
• The implementation process is very inefficient. The upload templates are not straightforward, and there are "required" fields that are not designated as "required". Also, the sheer number of upload templates that need to be populated does not seem like the best way to get our information into the software. A guide to denote what each field on the template actually represents would be helpful.
• You can tell that Lucernex is benefiting from the influx of business from ASC 842, and is trying to onboard as many clients as possible at the same time. This has caused a lack of attention to our implementation, and it shows with some frustration on our side with the implementation process.

Incentivized

• Their task manager is not good at all. It is clunky and not very intuitive. In principle, I like the ability to assign tasks to new transactions, but overall this functionality lacks.
• If a file is created, it canNOT be deleted. This is very annoying in the case of accidental file creation; it jumbles the archive. Seems like a very easy thing to implement, but support said there isn't currently a way.
• The quick audit function is great when files are new, but it is not available for completed files to do the final review. Again an easy implement you would think, but not having this makes reviewing files in the final stages very clunky. It takes forever. Support gave me a workaround, so that helps.

Incentivized

I get in, do what I need to do quickly and get out, the reports are helpful for end of year.

They have always been quick to respond to any potential issues I may be having.

Incentivized

The trainers were knowledgeable and engaging in presenting the materials, and their emphasis on important concepts was helpful (I would rate the trainers themselves a 9!). However, I do not believe there's anything we learned in the in-person training that could not have been taught via live web-classroom. Traveling a significant distance (in our case) to Austin, TX for only approx. 12 hours in the classroom was (in my opinion) not necessary, since the same material could have been presented via live web-classroom and saved us the expense and travel-time. I would encourage Lucernex to consider moving to a live web-classroom format in the future; an online live format would still allow for participation and questions from the participants while saving clients' time and money

Incentivized

We chose Lucernex based on the commitment of building and maintaining the customer/vendor relationship to grow the product, the end user ability to configure the system and the systems functionality to complete all of our lease management needs.

Incentivized

SkySlope just has a lot more functionality over this software. All three have a comparable digital signature and templating capabilities. but SkySlope has many additional purposes. I have not found another software like it. Other software I demo-ed was not even close, so SkySlope seems to have the market cornered, but I haven't evaluated again for a couple of years.

Incentivized

• Lease negotiation process has improved, we are able to make quicker, sound decisions with all the data at our fingertips
• Internal and external reporting has been enhanced through the use of the reporting module. Reports can be easily made and tailored for reporting needs
• Percent rent and straight line accruals are now automated through the system which cuts down on manual user error from previously using spreadsheets

Incentivized

• In our experience, we can't use the system at all as it is overcomplicated
• In our experience, our accounts were never setup correctly from day 1
• In my opinion, waste of energy, time, and money.