Acctivate Inventory Management vs. DEAR Systems, by Cin7

Acctivate is best suited for very basic inventory needs. It syncs up well with Standalone Quickbooks and tracks physical inventory really well. I wouldn't recommend it if you need a complex suite for a larger business. Needs a lot of improvement. If you need a vendor, purchasing, PO system - I would suggest looking elsewhere.

Incentivized

The software was well suited to small businesses who manufacture and sell on line and who have to manage batch codes however they are now pricing themselves out of the market. Customer service is terrible

• Tracks inventory
• Easily create invoices
• Scan products directly from package without having to print out barcodes

Incentivized

• Inventory tracking
• Invoicing
• Ecommerce synch

Incentivized

• Better training program when first introduced to the software
• Help screens are improving but still could be better
• Reports and customization in reporting can be difficult to learn

• Support
• Bugs
• Website Functionality
• Down-time
• Glitchiness

It does what it says on the tin.

Incentivized

Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it".

Better history, inventory control and PO re-ordering capabilities than the old Sage100 and Mas90 software

DEAR Systems is much better software compared to Xero. The inventory tracking within Xero doesn't record batch dates and isn't really capable of production modules. Additionally, Xero doesn't have pricing tiers within invoicing, which is a very helpful feature offered by DEAR Systems. If a business has any level of complexity than DEAR Systems is a significantly more capable software.

Incentivized

• Very slow
• Outdated
• Hard to maintain

Incentivized

• Lost company time
• Effective inventory management
• Mostly does the job it's supposed to