Acquia DAM (Widen) vs. Dalet Flex

Acquia DAM is well suited for large companies that need to organize and control the flow of assets being used by their teams and vendors. It provides much better control than file storage sites like Dropbox, where there's little control over what goes where and almost non-functional search functionality. If you're a smaller company, you may be able to get by or have someone dedicated to doing so, but for larger companies, it really takes a lot of the manual work out of it!

Incentivized

Ooyala does the job for a newcomer entering the space. It currently does not represent a strong enough reason for someone with prior experience of an online video player to switch from a rival product, like say Brightcove.

Incentivized

• They offer valuable guidance and educational resources to Administrators
• Their I.T. support is knowledgeable and responsive. And friendly!
• They build community among Acquia DAM (Widen) Admins
• They aren't as salesy and pushy as many of the other DAM Vendors that we considered. I don't feel like they are constantly trying to upsell me or take advantage. I hope this continues to be the case with the acquisition by Acquia.
• They're just plain nice people to work with.

Incentivized

• It's intuitive and easy to use.
• Ooyala Now is the only product I have seen to date that shows me real-time usage.
• I like the people.

Incentivized

• The AI tagging is not very intuitive; if you upload 100 assets, you have to wait for ages to see if they have been tagged by constantly checking the field views over and over again. It would be good to have an AI tagging manager where you could submit and check tagging status.
• For image downloading, it would be good to be able to select an image size rather than an aspect and then adjust the image to the size.
• We would have jumped at the chance for SSO or Site Core integration, but the costs were so high it just was not worth it; we could have hired people to do it manually for cheaper.

Incentivized

• Ooyala's integration with the ad serving platform is not as good in terms of user interface and user experience.
• The user interface could be improved (making it more like YouTube and Vimeo).
• The feature that provides scheduling could be improved to be seamless for publishing to Instagram.

Incentivized

Acquia DAM (Widen) is changing its pricing model and at this point, we are unsure whether it is a good thing for us or not. While we consider this a robust tool, we will take our time to evaluate the competitors.

Incentivized

Acquia DAM (Widen) is very intuitive, it does not take extensive training as some tools do to use the tool. Uploading assets, creating portals, collections and sharing are all very simple. Acquia DAM (Widen) also does not force you to fill out all of the metadata. You can fill out as little or as much as you would like.

Incentivized

Never had an issue where I was unable to access Widen.

Incentivized

There have been a couple of rare instance where after I uploaded an asset, I was unable to rename it, or after uploading it it took a while before it actually appeared and can be viewed in the DAM.

Incentivized

The Acquia DAM support team is fantastic! Not only do we have an amazing customer support contact, the regular chat support is a great resource. Our CSM schedules meetings with our team regularly to ensure that we're meeting our goals. And the general support is great at responding quickly!

Incentivized

The training was very thorough. The recordings for all our traning sessions were provided to us so that we could go back and review. Our trainer was always available for follow up questions. Our trainer shared a spreadsheet with us as a checklist for all things that needed to be done to ensure proper import and setup of our assets and DAM.

Incentivized

It was a lot of work! But worth the effort to get our assets cleaned up and organized. Enough time and personnel need to be allotted for any implementation, but we had some advantage in having our assets in a previous DAM with attached metadata in XML, and our users were prepared with knowledge of our existing DAM at that time. Though old habits present their own issues, a company that is starting from scratch with no DAM has to think farther ahead about how it will organize and collect assets. Far more pre-planning with stakeholders would be needed for a company starting an implementation from scratch.

Incentivized

We started with the Widen system but ended up switching to Brandfolder. Brandfolder had the consistent interface across internal and external platforms. It was easier to use and search for assets for our internal team and brand partners. I preferred the Widen system's ability to share assets with direct links and the ability to add metadata upon upload.

Incentivized

Vimeo, Panopto and Kaltura are a few of Ooyala's strong competitors. We decided to select Ooyala based on the customer ratings, customer service offerings, and the cost we gained for the divisional requirements we had for our digital marketing group.

Incentivized

• Acquia DAM simplifies global access by offering an intuitive platform for easy asset uploads
• With centralized storage, sharing becomes seamless, fostering efficient collaboration worldwide.
• Utilizing Acquia DAM, I efficiently apply metadata for accurate categorization, enabling easy reference to past content whenever needed.

Incentivized

• Ooyala certainly helped improve ROI.
• It also provides a strong capability for integration with other marketing automation tools for improved digital marketing ROI.
• Reduction in cost of operations can be easily achieved with integrations with multiple software applications.

Incentivized