Acquirell vs. JAGGAER

Acquirell is well-suited when it comes to running RFP events. The flexible configurations and broad functionality of the Acquirell eSourcing module allow us to run RFPs with ease. It is much more convenient to run RFPs in Acquirell than collecting the bids via email and analyzing them manually. Acquirell is less appropriate when it comes to collecting the requisitions. There are confusing terms "requirements" and "requisitions." And it is a bit complicated to configure these "requirements."

The SciQuest application helps guide users toward preferred suppliers. The efficiencies experienced in both sending out orders to suppliers as well as bringing back invoices helps our users maintain their inventories as well as allowing them to better understand the condition of their budgets and spend because of the quick turnaround

• Good PO processing capabilities
• A robust Sourcing Module where we run our RFI, RFQ, and RFP events
• Requisitioning module that allows keeping requisitions in electronic form instead of sending emails that are always being lost
• Communication that is recorded in the system
• Approval Routes features that let us handle our complex approval flow

• The workflow works great for routing requisitions to the appropriate approvers. It's also very customizable to adapt workflow to fit our current policies.
• SciQuest pushes requisitions straight into our ERP, eliminating the need for duplicate data entry.
• Punchouts are a great time saver for our end users to compare pricing within the same system.

Incentivized

• Requisitioning is not convenient. It seems a bit complicated.
• There is no invoicing. It is necessary to attach separate files. I hope that Acquirell team will develop invoicing capabilities, so we will not have to attach separate files.
• The tool is mostly designed for procuring physical items than services. We had to play with the evaluation criteria to tailor Acquirell to our processes. We are procuring services more than physical products.

• The UI is pretty dry form a user point of view (I've heard this many times by end users over the years)
• Documents look the same for the most part (for invoices, reqs and POs)
• Possibly some updates other types of data exports

Incentivized

It really helps us to handle almost all our procurement activities (except the CLM process)

Well, I put it in the middle because I hope someday we will get a chance to put eProcurement suite of needed products out for RFP one day. It will not happen anytime soon due to the current administration. But I'm hopeful, and if and when it happens, SciQuest no doubt will be a strong contender.

Incentivized

There is a 3 month learning curve and then the features are easy to use. My AP team processes 400 invoices daily through the system. The things to watch for are vendor billing mistakes (no/incorrect PO number, information discrepancies) and buyer purchase request inconsistencies. Those are part of AP anyway so maybe it is what it is. The Sciquest AP software performs as designed some improvements needed. In our system I have documented a list of 60 improvements that could increase throughput up to 50%. Those improvements include making the AP records GUI format more customized for AP purposes, and improving the QC tolerance functionality, which can be laborious to sync (Match).

They have had only a couple of very quick occasions where they were down for 1-2 minutes. One time they had a problem adding attachments. Very Reliable!

Having used SciQuest for over five years and having their competitors, SciQuest offers the best user experience and integration between vendors and ERP.

Acquirell team has conducted the Zoom sessions with us to explain and clarify all the details. Their manager Olivia and their product manager Dimitri were really approachable If there arise any issues related to working in the system the Acquirell team is always trying to respond ASAP

24/7 support. Never send you to India or some foreign country support line. Always get an answer, even if it's an answer you did not want. Always well formed conclusions/solutions to problems. They genuinely seem to care about the service they provide

Incentivized

SciQuest has changed its name to Jaggaer.https://www.jaggaer.com/

We had an internal project manager who was well versed in PMI methodologies. I think the implementation would have gone far less successfully, or may even have failed entirely, without her. She was able to do all the things a project manager is supposed to do, and in an ordered and organized manner.

Incentivized

I haven't evaluated any other procurement solutions. Before implementing Acquirell we were using emails, Word, and Excel in our procurement processes. Overall, it is much more convenient to conduct procurement activities in Acquirell rather than to collect the bids via email and keep a bunch of Word or Excel files.

As a supplier, SciQuest is selected by our customers - we are always confident when this selection is made. One appreciates working together with SciQuest when considering some of the issues we've encountered with other marketplace/procurement solutions: - Uneven support from staff who were less than fully trained - Non-adherence to standards such as cXML despite claims to be compliant - Difficulty garnering project resources necessary to complete an implementation - Outdated and error-prone catalog management portals

Highly reliable remotely hosted PTP solution that interfaces with our remote OCR vendor and with university sited operational servers. Twice a year over the last 3 years a SciQuest/OCR system file handling or network problem occurs that gets fixed within a day.

• Now the purchasing team saves a lot of time
• The number of errors has been reduced due to elimination of manual workflow
• Now we do not have to keep a lot of Word, Excel, or PDF files since most of the procurement data is stored in Acquirell. Therefore the data does not get lost

• Customers seem to be fine with selecting requisition items and having them pushed back via carts to a legacy system.
• Converting one's legacy ERP system to a SaaS solution may prove to be too much of an overhaul in regards to converting to a new set of rules which do not fit exactly with current business processes. The inability to enhance in great detail is also a drawback for customers coming from a highly modifiable system.

Incentivized