Acronis Cyber Protect vs. Dell Avamar

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.

Incentivized

It's well suited when you are looking for something to keep your on-premise environment safe and you don't want to spend a lot of time doing the setup. It's easy to scale and a very reliable solution. I think it is not a really nice solution in terms of pricing, so the challenge here is to check if the value [is] worth it.

Incentivized

• It's really easy to automate a backup. You can choose where you want the back up to be stored (locally or online) and how frequent you want your backups to be. And then just let it run on schedule.
• It's very customizable. You can choose what you want to back up, where you want to back it up to and how frequently your backups should run.
• Recovery is (I have only had to do it once) really fast and smooth. I was able to get back to a working state without calling in for support and all my stuff was right where I expected it to be.
• It is very reliable. Backups very rarely fail and are easy to fix when they do.

Incentivized

• New and improved interface no longer requires separate program to run on a management server.
• The avamar interacts with the data domain device to allow for cloud storage.
• The Avamar AVE footprint is much easier to install and use, given the new GUI.

Incentivized

• Search function for restore points on boot media.
• After upgrading to a newer build, some fixed issues may reappear.
• Hard to cancel jobs, but it looks like version 16 is better on that. We have run version 16 for only a month.

Incentivized

• The technology is stagnant. It's had the same basic interface and feature set over all of the years we used it.
• A clunky java based management GUI.
• It only supports RedHat for the management console under Linux.
• Meta-data continues to grow even when backup sets do not cause nodes to fill, requiring professional services to clean it up.
• Fork-lift upgrades.
• It requires a lot of care and feeding with a lot of time on the phone with support.

Incentivized

We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.

Incentivized

I have been using the product for over five years. This has performed so well that with the current system reaching its End-of-Life with EMC next year, I have proposed replacing it with the latest version of the product. Now that it integrates with Data Domain, the cost has been greatly reduced. Instead of the need to purchase many nodes, one Data Domain can replace them creating a significant cost savings.

Incentivized

Although the capacity range for the price is impressive, the access to the user console is not trivial and it is necessary to be guided for the first visits. And also since there a broad support of data storage technologies for back-ups, the connection process can be sometimes tricky, not surprisingly. It is why the Professionnal Services teams is so important at Acronis to help facilitate the installation processes.

Incentivized

The system overall is easy to monitor and see your backup/restore status. The user interface could use updating as it relies on Java and any updates to Java cause the interface to stop working need to be reinstalled

Incentivized

I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low

Support is very convincing, always eager to solve issues from the root rather than workaround, don't hesitate to take webex, describe the issues to the core and recommend configuration to avoid further issues. We can ask few questions other than the main issue. They don't hesitate to answer.

Incentivized

I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.

Incentivized

Acronis allows us to use lower cost storage hardware and a reasonably priced cloud storage. Datto is a great product, but the cost is much higher. IDrive was not able to backup every type of endpoint.

Incentivized

Unfortunately, Avamar has stayed behind solutions like Solarwinds Backup and Datto in many different things, like the management of the applications being only desktop, the old fashion interfaces and configurations and specially the fact that it doesn't work as a business continuity tool, which makes it mostly and out-dated application when you compare it with how the market is evolving.

Incentivized

The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.

Incentivized

• Every times you restore a file, you see the value and the ROI of backup.
• Backup is a great protection against ransomware, you can always restore files that has been infected.
• When you want to go back in previous version of files, it can be life saver.

Incentivized

• Absolute Zero ROI
• This appliance does not work in its current state and to update we need to wait 2-3 months
• Can't wait to get rid of it and replace it with something else. (not even sure if we will be able to get it running before that)
• [I think] this is one of the worst mistakes we made

Incentivized