Acronis Cyber Protect vs. Cove Data Protection

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.

Incentivized

Solarwinds Backup is ideal for individuals looking to keep a consistent backup of devices in their environment. We used it primarily for networking equipment. It is easy to set up, as it is one of the steps available when adding a new device to solarwinds. It is probably not an ideal product to use for long-term (1 month+) backups.

Incentivized

• It's really easy to automate a backup. You can choose where you want the back up to be stored (locally or online) and how frequent you want your backups to be. And then just let it run on schedule.
• It's very customizable. You can choose what you want to back up, where you want to back it up to and how frequently your backups should run.
• Recovery is (I have only had to do it once) really fast and smooth. I was able to get back to a working state without calling in for support and all my stuff was right where I expected it to be.
• It is very reliable. Backups very rarely fail and are easy to fix when they do.

Incentivized

• Daily backups are easy to create and activate and run on schedule as desired by the client.
• Easy SQL backups no matter your SQL favor, it's just a few clicks to back them up.
• Very good system state backups that several of our older clients have used (out of necessity) to recover systems and data from dead machines.

Incentivized

• Search function for restore points on boot media.
• After upgrading to a newer build, some fixed issues may reappear.
• Hard to cancel jobs, but it looks like version 16 is better on that. We have run version 16 for only a month.

Incentivized

• To perform restores on a different location, there's a need to install a standalone application call the Recovery Console, which makes it too much trouble. Instead, this should have been performed over the same backup management portal, where you should have been able to select in which location you want to restore.
• The business continuity features, available for the system state backups, like restoring a backup as a virtual machine or performing a bare-metal restore, also require to install different standalone applications for each. And in disaster scenarios, both tasks take too much time to get everything running.
• The retention of the backups (the archiving feature) needs to be set up individually for each server at a time, when this is something that should be more easily managed by the service provider (not expecting to be set up by the customer in each device) as a general setting within the Backups Profiles or Product Management.
• There should be a better reporting tool, that would allow to export backup and restore events, as well as user activities.
• The configurations for Backup Profiles and Product Management could be redundant and confusing.

Incentivized

We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.

Incentivized

Although the capacity range for the price is impressive, the access to the user console is not trivial and it is necessary to be guided for the first visits. And also since there a broad support of data storage technologies for back-ups, the connection process can be sometimes tricky, not surprisingly. It is why the Professionnal Services teams is so important at Acronis to help facilitate the installation processes.

Incentivized

Cove Data Protection is very usable as it's easy to tell that it is made to not only do backup very well, but it's also easy to deploy. The agent-based deployment allows for flexible deployment options while ensuring a minimal amount of manual work is needed on the dashboard end. Recovery is also very easy, especially as it relates to one-off file recovery

I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low

We have an Italian support partner, they are been very good b7y the first moment.

All the partners are followed with a lot of attention, even the little ones.

there is a site where you can learn everything, the single parts of the product are described perfectly.

Every it specialist should evaluate it.

Incentivized

I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.

Incentivized

Acronis allows us to use lower cost storage hardware and a reasonably priced cloud storage. Datto is a great product, but the cost is much higher. IDrive was not able to backup every type of endpoint.

Incentivized

Solarwinds Backup provides the most comprehensive backup system. After testing all other systems the weaknesses of Solarwinds Backup are much less severe or risky compared to others. As well the overall cost of Solarwinds Backup's value is the main reason for choosing Solarwinds Backup as the primary backup/DR provider.

Incentivized

The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.

Incentivized

• Every times you restore a file, you see the value and the ROI of backup.
• Backup is a great protection against ransomware, you can always restore files that has been infected.
• When you want to go back in previous version of files, it can be life saver.

Incentivized

• I can't speak to every dollar and cent involved, but I can tell you that the daily task of checking backup status has changed from at least an hour just to check VEEAM and Windows Backup statuses for multiple clients, to checking two pages and then digging into any problems. So as far as productivity goes, it's been wonderful!

Incentivized