TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Action1

    Score9.5 out of 10
    N/AAction1 is an autonomous endpoint management platform that is cloud-native, scalable, and configurable in 5 minutes. It is free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching - AEM’s foundational use case - through peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates costly, time-consuming routine labor, preempts ransomware and security risks, and protects the digital…N/A

    ConnectWise Automate

    Score8.3 out of 10
    N/AConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.

    $700

    Pricing
    Action1ConnectWise Automate
    Editions & Modules
    No answers on this topic
    Agents
    $1.00-$6.00
    per month/per agent
    Implementation Fee
    $700
    Offerings
    Pricing Offerings
    Action1ConnectWise Automate
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Action1ConnectWise Automate
    Considered Both Products
    Action1
    Chose Action1
    Action1 is cheaper then the competitors that I have used.
    Incentivized
    Chose Action1
    Action1 is a similar but less feature-filled product than ConnectWise or Kaseya. However, Action1 can fulfill the main use-case scenarios of both products at a much lower cost per endpoint. Action1 is also constantly innovating and working with its users to improve upon the …
    Incentivized
    ConnectWise
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Action1ConnectWise Automate
    Application Performance Management
    Comparison of Application Performance Management features of Action1 and ConnectWise Automate
    Feature
    Action1
    -
    Ratings
    ConnectWise Automate
    8.5
    1 Ratings
    Virtualization monitoring00 Ratings8.01 Ratings
    IT Asset Discovery00 Ratings9.01 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Action1 and ConnectWise Automate
    Feature
    Action1
    -
    Ratings
    ConnectWise Automate
    7.4
    22 Ratings
    Remote monitoring00 Ratings10.022 Ratings
    Network device monitoring00 Ratings8.021 Ratings
    Activity Monitoring00 Ratings8.01 Ratings
    Management Tasks
    Comparison of Management Tasks features of Action1 and ConnectWise Automate
    Feature
    Action1
    -
    Ratings
    ConnectWise Automate
    7.8
    22 Ratings
    Patch Management00 Ratings10.021 Ratings
    Policy-based automation00 Ratings9.022 Ratings
    Remote Access
    Comparison of Remote Access features of Action1 and ConnectWise Automate
    Feature
    Action1
    -
    Ratings
    ConnectWise Automate
    8.0
    1 Ratings
    Attended device access00 Ratings10.01 Ratings
    Unattended device access00 Ratings8.01 Ratings
    Mobile device access00 Ratings5.01 Ratings
    Virtual device access00 Ratings8.01 Ratings
    Multiple-display support00 Ratings9.01 Ratings
    Multiple concurrent sessions00 Ratings8.01 Ratings
    User Ratings
    Action1ConnectWise Automate
    Likelihood to Recommend
    9.4
    (10 ratings)
    10.0
    (59 ratings)
    Likelihood to Renew
    9.4
    (2 ratings)
    10.0
    (4 ratings)
    Usability
    9.2
    (3 ratings)
    9.0
    (5 ratings)
    Performance
    -
    (0 ratings)
    3.0
    (4 ratings)
    Support Rating
    5.0
    (1 ratings)
    7.0
    (14 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (3 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    5.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (1 ratings)