Action1 vs. Ivanti Security Controls

For small teams having to deal with significant ammount of devices, I can't express how useful Action1 is. With very small effort, you can easily keep track of your devices, keep them up to date, deploy new software to your users, create recurring reports/alerts and so on. Initially, the 100 endpoints for free was also a nice touch. Now, even better since they increased to 200. For the forseeable future, I have not to worry about costs and still can't believe it's a full solution for free, not those freeware stuff where what you really desire is behind a cost.

Incentivized

Security Controls is particularly suitable for customers who are looking for a patch solution and need security to protect themselves from unknown malicious code. For customers who are already using the Workspace Manager Suite, we don't think the solution is that suitable. A patch for Windows would be sufficient.

• Provide a friendly and easy-to-use interface to manage all my endpoints
• Provide automated patch management that can be placed on a schedule. Patch approval is easy and intuitive
• Scan for available software updates and readily report critical updates
• Uploading and installing software via the Action1 console is very easy to use
• The app deployment works very well and fast

• Live status update on patch deployments with an agent and also agentless deployments.
• A large 3rd party patching inventory.
• Easy to navigate and troubleshoot.

Incentivized

• Lots of times Action1 will identify a program that needs to be patched, but then not really have a path laid out to get that done...so they just remain as they are, but are tagged as such.
• Really wants to replace the windows update mechanism. Resists (or did at least) you if you try to keep updates as they are and update occasionally from Action1
• Could develop the scripts section a bit more, looked pretty sparse last time I checked it out.

Incentivized

• Better search in the application control configuration
• User rights management for modern user interface settings dialog.
• For patching, a more intuitive console. Some features are hidden or not easy to find for users who are accessing the console for the first time.

Price, functionality, and continuous improvement of the product.

Incentivized

Agent deployment is simple (and silent) - once that is done, you're good to go. Everything is simple, centralized and very easy to work with. There isn't one aspect of this platform that requires crawling over forums and Google, it just works!

Incentivized

I never contacted support services

Incentivized

Support wasn't used as the cost didn't justify the expense. We have yet to use the support.

Incentivized

very easy to start using it.

Incentivized

After looking at different solutions, Action1 [Cloud Remote Monitoring and Management Solution] was the perfect fit for us that delivered all of the features we wanted without being as costly as some of the others alternatives we've looked at. There was no minimum endpoint count and they even offer up to 50 endpoints for free, which is really great for a small organization like us to help us lower our starting costs and still allows us to grow at our pace without having to commit to a defined amount of endpoints to start.

Ivanti allowed for the most control without using agent deployments. Ivanti also has the largest 3rd party patching. Easy to use.

Incentivized

• Saved hours per week on patching and able to ensure a 100% patching success rate.
• Able to create custom alerting on potential problems as well as able to create some automation to automatically address problems.
• Improved support to our remote locations and users.
• Custom deployments allow us to have a mechanism to deploy custom applications we build as well as other third party applications we need to distribute.

Incentivized

• Reduced amount of operating hours for administration of patching.

Incentivized