Action1 vs. PDQ Deploy & Inventory

For small teams having to deal with significant ammount of devices, I can't express how useful Action1 is. With very small effort, you can easily keep track of your devices, keep them up to date, deploy new software to your users, create recurring reports/alerts and so on. Initially, the 100 endpoints for free was also a nice touch. Now, even better since they increased to 200. For the forseeable future, I have not to worry about costs and still can't believe it's a full solution for free, not those freeware stuff where what you really desire is behind a cost.

Incentivized

PDQ Inventory is great if you have a local network of computers on or off a domain. As long as you have a way to log into them with common credentials. Great for large organizations, particularly ones interconnected with VPNs. PDQ Inventory isn't so great for PCs that aren't connected to the same LAN the server is on. (i.e. non-vpn remote users) They used to have a remote agent you could install, but it was removed after numerous issues.

Incentivized

• Provide a friendly and easy-to-use interface to manage all my endpoints
• Provide automated patch management that can be placed on a schedule. Patch approval is easy and intuitive
• Scan for available software updates and readily report critical updates
• Uploading and installing software via the Action1 console is very easy to use
• The app deployment works very well and fast

• Deploy updates to software like Adobe and Java
• Show which computers are currently connected and turned on
• Turn on computers that are off
• Turn off computers that are on
• View which hardware (RAM, HDD, processor, etc) is on each device

Incentivized

• Lots of times Action1 will identify a program that needs to be patched, but then not really have a path laid out to get that done...so they just remain as they are, but are tagged as such.
• Really wants to replace the windows update mechanism. Resists (or did at least) you if you try to keep updates as they are and update occasionally from Action1
• Could develop the scripts section a bit more, looked pretty sparse last time I checked it out.

Incentivized

• The scripting part could benefit from samples / examples
• Deployment scenarios could be included for ease on first use
• Including Inventory directly within Deploy would be great

Incentivized

Price, functionality, and continuous improvement of the product.

Incentivized

PDQ is very useful and one of the tools that we use a lot.

Incentivized

Agent deployment is simple (and silent) - once that is done, you're good to go. Everything is simple, centralized and very easy to work with. There isn't one aspect of this platform that requires crawling over forums and Google, it just works!

Incentivized

The interface is straight forward and guides you through the process there. PDQ keeps track of the when new updates are made available writes the scripts and all l you need to do is push the button. (Mr George Jetson) Now with the download done you just sit back worry free and watch the software install in 1% of the time it would take to take care of the PC manually.

Incentivized

I never contacted support services

Incentivized

I have not had to use PDQ Deploy support's process. In terms of the actual application, I haven't found an exe, msi or script that I can throw at it that it can't handle. Being able to call the config file for Office is an especially useful feature.

Incentivized

very easy to start using it.

Incentivized

After looking at different solutions, Action1 [Cloud Remote Monitoring and Management Solution] was the perfect fit for us that delivered all of the features we wanted without being as costly as some of the others alternatives we've looked at. There was no minimum endpoint count and they even offer up to 50 endpoints for free, which is really great for a small organization like us to help us lower our starting costs and still allows us to grow at our pace without having to commit to a defined amount of endpoints to start.

The only other product on the market is Ninite, the major disadvantaged of Ninite you need to build you own packages and scripts for deployment. I would much rather download the packages and manager the software in this fashion then to take all of the time to do it Ninites way. I would need to go find and keep update date in the industry when a vendor updates something... I have not time to do this Please Choice PDQ.

Incentivized

• Saved hours per week on patching and able to ensure a 100% patching success rate.
• Able to create custom alerting on potential problems as well as able to create some automation to automatically address problems.
• Improved support to our remote locations and users.
• Custom deployments allow us to have a mechanism to deploy custom applications we build as well as other third party applications we need to distribute.

Incentivized

• Convenience! Despite being a small team, PDQ Deploy has boosted our ability to deliver up-to-date Windows applications to our client PCs in a fraction of the time it took when the process was a manual one. Our reach has naturally improved; installing a simple application on a suite of 20 PCs no longer seems to be a daunting task.
• TIME-SAVING! I cannot emphasize enough the time savings one can enjoy with this product!

Incentivized