Activate vs. Cherwell Service Management (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Activate | N/A | N/A | N/A | N/A |
 Cherwell Service Management (discontinued) | Score4.3 out of 10 | N/A | Cherwell Software was a full suite of service management tools competing with BMC Remedy, ServiceNow, and IBM SmartCloud. It was acquired by Ivanti, and has reached EOL. | N/A |
| Activate | Cherwell Service Management (discontinued) | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Activate | Cherwell Service Management (discontinued) | |||||||||||||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| Activate | Cherwell Service Management (discontinued) | |
|---|---|---|
| Likelihood to Recommend | - | 10.0 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 8.9 |
| Availability | - | 8.2 |
| Performance | - | 6.4 |
| Support Rating | - | 7.7 |
| In-Person Training | - | 8.9 |
| Online Training | - | 9.1 |
| Implementation Rating | - | 9.1 |
| Configurability | - | 9.1 |
| Contract Terms and Pricing Model | - | 9.1 |
| Ease of integration | - | 9.1 |
| Product Scalability | - | 8.2 |
| Professional Services | - | 7.3 |
| Vendor post-sale | - | 6.4 |