ActiveWords vs. Kayako
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 ActiveWords | Score6.9 out of 10 | N/A | N/A | $37.32 per year |
 Kayako | Score6.8 out of 10 | N/A | Kayako is a help desk and customer support platform that helps businesses automate workflows, improve agent productivity, and deliver personalized customer experiences across email, chat, and social media. | $79 per month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Incident and problem management |
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| Multi-Channel Help |
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| ActiveWords | Kayako | |
|---|---|---|
| Likelihood to Recommend | - | 1.0 |
| Likelihood to Renew | - | 7.8 |
| Usability | - | 10.0 |
| Availability | - | 7.5 |
| Support Rating | - | 2.1 |
| Implementation Rating | - | 9.0 |