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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADAPTcrm

    Score7.2 out of 10
    N/AADAPTcrm is an integrated customer relationship management (CRM) designed specifically for mid-sized manufacturers and distributors.N/A
    Pricing
    ADAPTcrm
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    ADAPTcrm
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    ADAPTcrm
    Considered Both Products
    ADAPT Software Applications, Inc.
    Chose ADAPTcrm
    Agile might be good for some firms but in our case, we didn’t have a very good experience as we were highly unsatisfied with the price range of Agile and it didn’t fit well with our business demands as was not good enough to be a part of our business because of limited and some …
    Incentivized
    Chose ADAPTcrm
    Adapt CRM has many positive points in comparison to our previous experience. As its integration is very efficient, it is user-friendly and its customer service has proved itself as highly efficient and professional people with maximum knowledge of the product and all these …
    Incentivized
    Chose ADAPTcrm
    ADAPTcrm is a bit different than other programs with similar feature sets. It offers a more well-rounded set of features that can be beneficial for an organization looking for an in all-in-one solution without much customization. On the other hand, if customization or changes …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    ADAPTcrm
    Sales Force Automation
    Comparison of Sales Force Automation features of ADAPTcrm
    Feature
    ADAPTcrm
    9.0
    3 Ratings
    Customer data management / contact management8.73 Ratings
    Workflow management9.73 Ratings
    Territory management8.73 Ratings
    Opportunity management8.73 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.03 Ratings
    Contract management9.03 Ratings
    Quote & order management9.73 Ratings
    Interaction tracking8.43 Ratings
    Channel / partner relationship management9.03 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of ADAPTcrm
    Feature
    ADAPTcrm
    9.2
    3 Ratings
    Case management9.73 Ratings
    Call center management9.03 Ratings
    Help desk management9.03 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of ADAPTcrm
    Feature
    ADAPTcrm
    8.9
    3 Ratings
    Lead management9.03 Ratings
    Email marketing8.73 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of ADAPTcrm
    Feature
    ADAPTcrm
    9.1
    3 Ratings
    Task management9.73 Ratings
    Billing and invoicing management8.73 Ratings
    Reporting9.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of ADAPTcrm
    Feature
    ADAPTcrm
    9.1
    3 Ratings
    Forecasting9.03 Ratings
    Pipeline visualization8.73 Ratings
    Customizable reports9.73 Ratings
    Customization
    Comparison of Customization features of ADAPTcrm
    Feature
    ADAPTcrm
    8.7
    3 Ratings
    Custom fields8.73 Ratings
    Custom objects8.43 Ratings
    Scripting environment8.73 Ratings
    API for custom integration9.02 Ratings
    Security
    Comparison of Security features of ADAPTcrm
    Feature
    ADAPTcrm
    9.1
    3 Ratings
    Single sign-on capability9.03 Ratings
    Role-based user permissions9.23 Ratings
    Social CRM
    Comparison of Social CRM features of ADAPTcrm
    Feature
    ADAPTcrm
    8.7
    3 Ratings
    Social data9.03 Ratings
    Social engagement8.43 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of ADAPTcrm
    Feature
    ADAPTcrm
    8.9
    3 Ratings
    Marketing automation9.03 Ratings
    Compensation management8.72 Ratings
    Platform
    Comparison of Platform features of ADAPTcrm
    Feature
    ADAPTcrm
    8.7
    2 Ratings
    Mobile access8.72 Ratings
    User Ratings
    ADAPTcrm
    Likelihood to Recommend
    9.0
    (3 ratings)
    Usability
    9.0
    (2 ratings)
    Support Rating
    9.0
    (2 ratings)