Adobe Acrobat Reader vs. Jotform

After creating a document, converting it into Adobe Acrobat Reader is usually very easy for storage in my computer, sending/sharing via emails, etc. This also saves a significant amount of unnecessary printing and paper waste, which is great for reducing waste. I don't have to worry about not having the right software/app to view, edit, and share with anyone.

Incentivized

With a vast selection of pre-designed templates to choose from, ranging from event registrations to customer feedback surveys, JotForm caters to a broad spectrum of needs. Each template is fully customizable, allowing you to align the form's aesthetics with your brand identity effortlessly. JotForm has arrived to streamline and elevate your processes to a whole new level.

Incentivized

• Edit PDFs. One of the biggest challenges faced in document heavy workflows is editing a PDF. Adobe Reader DC does a fantastic job of allowing you to edit pdfs on the fly without having to go back to the original form and reconverting it.
• Sign PDFs. I spend a lot of time signing contracts and approval forms. Adobe Reader DC allows me to do that quickly without having to use my mouse or another third party platform. I can do all I need right in the Adobe Reader DC workflow.
• Merge PDFs. I find quite often that I need to put two or more documents together in one form. I can do that with just a few clicks in the Adobe Reader DC merge workflow.

Incentivized

• The ease of use is my favorite part of the Jotform. You don't have to be an IT guru to use it, but the results of your creation will surely make people think you are.
• Jotform keeps all my event request organized and accurate.
• Editing forms is done with ease.

• Accurately exporting all fields correctly (including UI design) of a PDF into various formats. There tend to be quirks with some exports.
• Choosing the right encryption type. This can get a little tricky.
• Getting picky with Acrobat custom fields when you're trying to do something out-of-the-box (during PDF creation).

• I would love for Jotform to offer an a la carte for some of the products like maybe we pay for more form views and submissions but not all the other stuff.
• Flexibility in css.
• More options in the name field, maybe I want the last name first or for it to be a full one entry box.
• A phone number entry field.

Incentivized

To be honest, I do not have any say in the renewal of Adobe Acrobat Reader DC. It is managed at an enterprise level, and the decision to renew or not renew is handled well above my pay grade as an external consultant.

Incentivized

It's exceptional software

Again, Adobe Creative Suite is widely used and backed by an industry leader, making the experience very familiar and common for anyone who has used a PDF and wants more features to interact with it. It also makes copy text a lot easier than just previewing the file.

It is very user-friendly and intuitive. The interface is very simple and straightforward. The elements are easily accessible even without having any prior knowledge of the interface. The customer support is incredibly awesome. They respond to you within 24-48hrs tops. They also provide a list of questions and answers that have already been asked.

Incentivized

Their support is truly awful and negligent [in my opinion]. It's rare for me to get so mad as to write a review about it but given what we do, I think it's necessary to document it. We work in mental health and having client data [transmitted] through the API correctly can be a matter of life and death for someone in crisis. We have had repeated issues with this in JotForm and reset the integration multiple times and yet it continues. [In my experience] tags don't transmit, complete contacts are absent, or parts of data [are] missing despite being mapped. [Again, per my experience] their support will initially respond and then you hear nothing. It's been a huge issue and we are leaving them as a result. [I feel] it's truly infuriating and negligent.

The application is pretty much "plug and play"

Incentivized

Had to opt for Jotform to open in a separate window for some of my phones as being intergrated into my own site caused restricted viewing problems on some devices like mobiles.

Incentivized

The Word app included with Office 365 offers similar collaboration functionality when compared to Adobe reader but with the option to fully change the original document while reviewing. This is both an advantage and disadvantage when compared with the Adobe reader app. Documents left in the Microsoft Word format also have a tendency to appear different depending on screen size and device used and this can be frustrating for some users. Basically, if you need what you have created and formatted to stay put and to appear as you intended and be printed as you intended if needed, use the Adobe PDF format.

Incentivized

Compared to Google and Microsoft, Jotform has a lot more features. I particularly love the e-signature because it makes the form feel more trustworthy for our team.

When compared to the other form builders, it is frankly too expensive for us to use them, while Jotform has just enough features for casual users like us.

Incentivized

• It has had positive impact in that it has save considerable costs vs. investing in cloud-based/subscription based software.
• In terms of security, it also has had a positive impact, in that it doesn't really require IT staff to take the time to patch the software or work on issues with the software.
• It has also had a positive impact in that it has not required formal training for users to be able to use the software.

Incentivized

• It saved me time. Within minutes I was able to create and share forms to collect demographic data.
• While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
• I could not easily identify what new information was provided in a resubmission by a respondent.