Adobe Acrobat Sign vs. Formstack Forms

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat Sign
Score 8.5 out of 10
Mid-Size Companies (51-1,000 employees)
Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…
$14.99
per month license
Formstack Forms
Score 7.9 out of 10
N/A
Formstack is an online form building solution. Its drag-and-drop web form creator gives digital marketers a tool for online data collection and engagement. Users can collect payments and pass form data to popular marketing apps through third-party integrations. With Formstack, users can capture responses, store the information and share it with their teams.N/A
Pricing
Adobe Acrobat SignFormstack Forms
Editions & Modules
Acrobat Standard DC for teams
$14.99
per month license
Acrobat Pro DC with advanced e-sign
$16.99
per month license
Acrobat Sign Solutions
Call 800-685-4192 for pricing
Enterprise
Contact sales team
Offerings
Pricing Offerings
Adobe Acrobat SignFormstack Forms
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$34.99 license per monthNo setup fee
Additional DetailsPlans start at $50/month (billed annually), including: 20 Digital Forms 1,000 Submissions Per Form 14,400 API Calls Per Day Drag-and-Drop Form Builder Custom Themes Payment Integrations Salesforce Integration SSO User Management Form Prefill
More Pricing Information
Community Pulse
Adobe Acrobat SignFormstack Forms
Considered Both Products
Adobe Acrobat Sign
Chose Adobe Acrobat Sign
I chose Acrobat Sign over DocuSign based on cost. Having used DocuSign previously, it would have been worth the extra money to stay with them. PandaDoc seemed straightforward and cost-effective, but I wanted to use a brand that would have wider recognition.
Chose Adobe Acrobat Sign
DocuSign is a little more user-friendly and more updated that Adobe Acrobat Sign. Ultimately, we made the switch to Adobe due to their product offerings. By choosing Adobe, we can utilize other platforms within the suite that allow us to further edit documents. Which provides …
Chose Adobe Acrobat Sign
We were thinking about using DocuSign because it integrates with our HCM system, but it was so astronomically expensive that we couldn't justify the purchase.
Chose Adobe Acrobat Sign
Adobe Acrobat Sign is a little more robust than signwell. It easily categorizes all of your documents for tracking. It's also nice to be able to see what's signed, what is pending, when someone has viewed the document vs actually completed it and being able to send reminders …
Chose Adobe Acrobat Sign
Better integrates with our other systems, and allows employees to use it easier along other applications. We already use lots of adobe products so the decision was based heavily on that. I think Adobe Acrobat Sign can be a little clunky at times, but once a user has been …
Chose Adobe Acrobat Sign
We did not evaluate any other products since we were already using Creative Cloud and specifically Acrobat, however I have received DocuSign files from vendors for signature.
Chose Adobe Acrobat Sign
Using Docusign for years and then Adobe Acrobat Sign, the decision to try PandaDoc was a surprise but they quickly captured our teams interest and eventually our business. The analytics, drag and drop features for template creation and the ability to modify documents on the fly …
Chose Adobe Acrobat Sign
The biggest difference in why we chose Adobe was because of the pricing structure. DocuSign has a "envelope" cost and you pay for certain amounts of envelopes. However, if you send more envelopes than you have paid for, either you have to a pay a premium or extend your contract …
Chose Adobe Acrobat Sign
I feel Adobe Acrobat Sign holds their own to the DocuSign brand. I see more organizations using DocuSign, but feel I can easily use the toolset that Adobe Acrobat Sign offers. I really like the signature tracking feature that Adobe Acrobat Sign offers and combined with the …
Chose Adobe Acrobat Sign
They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for …
Chose Adobe Acrobat Sign
Pricing was within the budget, user friendly and the entire team was aware about Adobe solutions and usage (brand awareness). They have Trusted Security Standards implemented which met our needs for compliance and the tool users Simple Signing Instructions which make the life …
Chose Adobe Acrobat Sign
i am not a person selected Acrobat Sign as our company solution. i use both Acrobat Sign and DocuSign as end user. I am not comparing both feature but as end user, i think Adobe Acrobat Sign is easier to use since some menu on DocuSign is strange translation when i choose …
Chose Adobe Acrobat Sign
I have prior experience at a previous company with DocuSign, and while that platform may provide a smaller set of features & functionality, it is also more intuitive for first-time users.
Chose Adobe Acrobat Sign
We utilize DocuSign over Adobe Acrobat Sign for e-signature purposes. The functionality of DocuSign is much greater in its' self-contained application; usability appears superior, and, to my knowledge, costing is more beneficial for the total value package.
Chose Adobe Acrobat Sign
Both Adobe Acrobat Sign and DocuSign are prominent e-signature solutions on the market. Adobe Acrobat Sign has much better integration with other Adobe Suite products such as Adobe Acrobat and Adobe Creative Cloud which are also used at Uniper. It also has a more user-friendly …
Chose Adobe Acrobat Sign
There is a file size limit of 5MB.
Chose Adobe Acrobat Sign
Adobe Acrobat Sign is simple to use, streamlines document creation, and makes documents look better. It allows users to customize fields, set required and optional fields, and quickly generate web forms and PDFs. Templates can be saved to make sending the same document to many …
Chose Adobe Acrobat Sign
Adobe is fully integrated with other Adobe products that the company uses already.
Chose Adobe Acrobat Sign
My benefits and frustrations with signing platforms are the same. Ease the preparation of documents or make template creation more intuitive, and this would be a big improvement on any e-signature product. I was not part of the selection process, but I'm sure Adobe brand …
Chose Adobe Acrobat Sign
I was looking for a tool which needs no approval (third party) as well as well aware of it. I was using acrobat so has fair knowledge of features and options
Chose Adobe Acrobat Sign
Adobe Sign is very even with the options evaluated in the top of tools for electronic signatures. One of the big things that set it apart is the previous implementation we had with other Adobe products. This greatly simplifies the implementation as well as the necessary …
Chose Adobe Acrobat Sign
I can't remember which products I've used, but I've tried several, and none of them compare to Adobe Acrobat Sign. It is the easiest to use and has the best UX/UI.
Chose Adobe Acrobat Sign
I would rate GetAccept as a superior product due to the collaborative aspect of the document, as well as the notifications and read receipts are much more robust.
Chose Adobe Acrobat Sign
For me, DocuSign is used when a standard form is already in play - nothing needs to be changed and it's a part of a larger template. Adobe Sign however is always used for forms which are unique to a client's particular situation, needs to be edited, or created from scratch. …
Formstack Forms
Chose Formstack Forms
SurveyMonkey, Constant Contact and HubSpot Marketing Hub
Chose Formstack Forms
I haven't used SurveyMonkey in a while, but in my recent experience, Formstack Forms offers great functionality and ALSO integrates with the other Formstack products we have, such as Formstack Documents and Formstack Sign. This additional perk of integrations makes the …
Chose Formstack Forms
Cheaper than most alternatives and very easy to use
Other systems can be more complicated to setup
The system can be access from most anywhere
Chose Formstack Forms
I feel like Formstack is Google forms on steroids. They both serve the same purpose and I have more experience using Google forms but feel like I have more resources at my disposal with Formstack. Honestly, these are 2 only products I would use in this category, with Formstack …
Chose Formstack Forms
Wufoo and Formstack are very similar - almost as if they were built by the same company or ex-employees. Except Formstack UI was better and modern at least when we selected it. While the team was happy with Wufoo and Surveymonkey, our IT team picked Formstack based on their …
Chose Formstack Forms
We used Survey Monkey previously and the process of pulling data, reporting, and integrating the data was much easier and faster. The page logic let us shorten the end-user experience, and the layout and design were significantly improved. Our end-users reported a better user …
Chose Formstack Forms
Flexibility, tools and ROI are the reasons we chose Formstack. Data being exportable to other tools and systems we use also helped to make this determination. The level of complexity and conditional logic it has even at its most basic levels gives it an edge over most …
Chose Formstack Forms
I found Blackbaud NetCommunity to have a much steeper learning curve, and to be fairly expensive. I opted to use Formstack instead, which meant exporting/importing data with some regularity.
Chose Formstack Forms
Formstack just had more versatility. We had to start in a rush and they gave us what we needed to hit the ground running. They didn't delay or bog us down with complicated sales pitches, and didn't leave us in the dark on what to do. We didn't need to google how to use the …
Chose Formstack Forms
I am not aware of other competitors out there to FormStack other than modules or plug-ins deployed on WordPress or Drupal built sites. I do think that forms deployed through marketing automation platforms (HubSpot, Marketo, Pardot) are better alternatives due to the if-then …
Chose Formstack Forms
I didn't evaluate any other products.
Chose Formstack Forms
Formstack proved to be more robust, easier to use and friendlier to work with when questions/issues emerged.
Chose Formstack Forms
Formstack was much easier to use. Drag and drop creation made organizing and reorganizing easy. Forms were easy to brand and looked professional. Easy field creation and the breadth of field options made Formstack the forerunner.
Chose Formstack Forms
I have never used anything like Formstack before!
Chose Formstack Forms
I have began switching over to Form Assembly for our new sales cycle but have not started using it yet. I cannot give a good product evaluation or comparison because Formstack is the only product I have used.
Chose Formstack Forms
For run of the mill data collection, I have used Google Forms, Office 365 Excel Forms, and SharePoint lists. And in WordPress I have used Gravity Forms.

Google Forms and Office 365 are nice tools with not nearly the same feature-set available from Formstack. While they are …
Chose Formstack Forms
We have found that no other software gives us the freedom that Formstack does to be creative in our form building. Formstack has by far the most user-friendly interface of any other product we have used. We especially like the Digital Signature, SubAccounts and Calculating …
Chose Formstack Forms
Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. …
Chose Formstack Forms
Formstack allows for multiple users and provides a cleaner UI with richer features and automatic data analysis. GoogleForms is a free alternative, but offers none of these features.
Chose Formstack Forms
I've created multiple webforms from scratch & the Formstack API is much more efficient in both creating and managing/updating forms. When I was initially evaluating products (about a dozen or so), Formstack had the cleanest interface and most third-party integrations (payments, …
Features
Adobe Acrobat SignFormstack Forms
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Adobe Acrobat Sign
-
Ratings
Formstack Forms
7.2
Ratings
10% below category average
Survey templates00 Ratings7.50 Ratings
Themes00 Ratings4.50 Ratings
Custom logo/branding00 Ratings9.50 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Adobe Acrobat Sign
-
Ratings
Formstack Forms
7.5
Ratings
13% below category average
Changes to live survey00 Ratings5.50 Ratings
Question design help00 Ratings8.00 Ratings
Multiple question types00 Ratings9.00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Adobe Acrobat Sign
-
Ratings
Formstack Forms
6.6
Ratings
22% below category average
Survey logic flexibility00 Ratings6.60 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Adobe Acrobat Sign
-
Ratings
Formstack Forms
8.3
Ratings
2% above category average
Response tracking00 Ratings10.00 Ratings
Data export00 Ratings10.00 Ratings
Standard reports00 Ratings5.60 Ratings
Custom reports00 Ratings5.60 Ratings
Analytics00 Ratings10.00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Adobe Acrobat Sign
-
Ratings
Formstack Forms
10.0
Ratings
14% above category average
Access controls00 Ratings10.00 Ratings
Compliance00 Ratings10.00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Adobe Acrobat Sign
-
Ratings
Formstack Forms
8.0
Ratings
3% below category average
Vendor-offered crowdsourcing00 Ratings8.00 Ratings
Respondent restrictions00 Ratings8.00 Ratings
Best Alternatives
Adobe Acrobat SignFormstack Forms
Small Businesses
Foxit eSign
Foxit eSign
Score 9.8 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.1 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
Qualaroo
Qualaroo
Score 6.1 out of 10
Enterprises
DocuSign
DocuSign
Score 8.3 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe Acrobat SignFormstack Forms
Likelihood to Recommend
7.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
9.1
(0 ratings)
Usability
7.3
(0 ratings)
8.5
(0 ratings)
Availability
9.0
(0 ratings)
10.0
(0 ratings)
Performance
9.0
(0 ratings)
-
(0 ratings)
Support Rating
7.3
(0 ratings)
4.1
(0 ratings)
Online Training
8.0
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(0 ratings)
10.0
(0 ratings)
Configurability
9.0
(0 ratings)
-
(0 ratings)
Ease of integration
5.0
(0 ratings)
-
(0 ratings)
Product Scalability
8.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
Adobe Acrobat SignFormstack Forms
Likelihood to Recommend
Organizations with heavy usage inside Adobe product suites will find adoption seamless. However as it is driven on Adobe's platform some users may face challenges but as a whole the same business philosophy drives this as other Adobe platforms - they want your business - all of your business and it presents challenges if you don't agree. Product inculturation has been successful for organizations like Apple and even BMW, but with the global economy it can provide an appearance of elitism, often duly earned, or present unnecessary hurdles for integration which always impacts adoption timing and usage. While I understand and agree (for the most part) with revenue driven product layering, I believe that easier integration and full product availability definitely affect both acquisition and retention numbers. Adobe has a mighty and well deserved pedigree, and if you are aware of and prepared for the challenges I listed - you will probably love this software. If you need to have an easier and larger adoption and rollout, there are other options that will be a better fit especially if one of your data points is monitoring the impact and efficacy of the software on your team's time, conversion metrics and the impact on your clients. Adobe doesn't appear fond of self report analytics. On a side note, Adobe is a HUGE corporation and I have managed several of their enterprise platforms and they are awesome at allowing access to and support of legacy products, but identifying direct support was moderately to extremely difficult and requires a patience and tenacity above what one might expect for a company with whom you contribute significant income for their products. In a time when a new software pops up by the minute, having the heritage of Adobe is rock solid but a little more flexibility would make this product more attractive. I would still recommend the product albeit with awareness and acceptance of aforementioned challenges
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Formstack makes it easy to create a variety of forms. I have used it for event interest and registrations, email list sign-ups, and surveys. I have found it easy to customize, and easy to export data for import into other systems (e.g., CRM).
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Pros
  • Adobe Acrobat Sign tracks whether or not a signer has viewed a document
  • Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
  • Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
  • Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
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  • Formstack allowed us to customize the look and feel of our forms to match our branding. It was easy for our engineers to integrate the forms within our onboarding process to deliver a seamless experience.
  • Formstack integrates well with HubSpot, our marketing automation platform of choice.
  • Formstack offered us a lot of flexibility in the types/formats of questions we could deploy (open-ended text, multi-choice, single choice, etc.). This made it easy to get data the way we wanted and facilitated getting that data into HubSpot.
Read full review
Cons
  • I've noticed if I am sent a link to sign through Adobe Acrobat Sign and I have several Acrobat windows open (especially if there is a prior sign window still open) the program freezes when it tries to open the new signature link (my firm uses Macs, so not sure how or if that is related to the glitch).
  • I have had times when one of the parties in the email string sent to gather signatures either encountered issues or are unable to sign and the integrated help menus don't seem to be sufficient to walk a novice through the process.
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  • Buggy Updates: Formstack tends to make on-the-fly updates that break features. We run into this about once a year
  • Appearance: the forms are starting to look dated compared to some of the competitors (looking at you, Typeform)
  • Dynamic Data: passing data from one field to another is not-exactly doable
  • Paid Add-Ons: the price for Formstack is already an arm and a leg; the fact that they have additional monthly paid add-ons is frustrating
  • User Limits: user accounts barely do anything outside of 'view/edit' permissions, thus the low volume allocated seems a bit greedy at $10/user/mo for more
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Likelihood to Renew
EchoSign has without a doubt helped our company to become more economic and time efficient. We can provide our customers with an entire documentation packet filled with all of the required paperwork they will ever need to sign in one quick email. The return time is at least four times quicker than sending through traditional mail methods, and is just as easy to instruct as flagging a hard copy. Our company is in the renewable energy industry, and it's great to know that there's a product like this that can help reduce waste. EchoSign diligently secures all documents and signatures, and provides an audit trail that is integral to keeping our customers' information private
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Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.
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Usability
I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out.
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I give it this rating because Ali feel like just about anyone can use this. Now with 7 billion people in the work I understand that’s not the case but I feel like Formstack get it pretty simple where a majority of humans could use it and navigate through. The only reason I didn’t give it a higher rating is because I think Google Forms is a little easier to use and that it’s pretty much impossible for any product to get a 10 on usability in my opinion.
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Reliability and Availability
I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
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No answers on this topic
Performance
The Adobe Acrobat Sign's performance are excellent.
When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
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No answers on this topic
Support Rating
It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
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Formstack has awesome support! They are always quick to respond and genuinely care for their clients' success. They will work with you to find a solution or let developers know about your feature request. There are a few things on the feature request forum that I wish they would implement sooner, but I am at least grateful that they give clients a space to voice their ideas and take them into consideration.
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Online Training
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
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No answers on this topic
Implementation Rating
Our IT team implemented and the implementation was fine. The only lesson learned is that the integration with Salesforce.com is great, but if you use the product for something other than sales orders (e.g. timesheets, client correspondence etc.), you need to plan with that in mind. They have a very good web based interface for that
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We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.
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Alternatives Considered
DocuSign is a little more user-friendly and more updated that Adobe Acrobat Sign. Ultimately, we made the switch to Adobe due to their product offerings. By choosing Adobe, we can utilize other platforms within the suite that allow us to further edit documents. Which provides capabilities beyond what DocuSign offers
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Formstack just had more versatility. We had to start in a rush and they gave us what we needed to hit the ground running. They didn't delay or bog us down with complicated sales pitches, and didn't leave us in the dark on what to do. We didn't need to google how to use the program!
Read full review
Scalability
At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
Now we are using it also in other situation because it help us with time and we can also reduce cost
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No answers on this topic
Return on Investment
  • Significantly reduced the time required for document signing processes reducing wasted time and effort
  • Cost savings since there is no longer any need to print and post/scan traditional signed paper-based documents
  • Faster decision-making since time-sensitive decisions and approvals can now be processed much more quickly by using e-signatures.
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  • Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
  • Immediate response - those that submit forms receive immediate response that their form has been submitted.
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ScreenShots

Adobe Acrobat Sign Screenshots

Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.