Adobe Acrobat vs. Hubdoc

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat
Score 8.8 out of 10
N/A
Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).
$29.99
per month per seat
Hubdoc
Score 8.4 out of 10
N/A
Hubdoc, a Xero company since the 2018 acquisition, is a bill management software solution, allowing users to capture and sync bills, receipts, bank statements and related documents to the user's preferred accounting software (e.g. Quickbooks, Xero, etc.).
$12
per month
Pricing
Adobe AcrobatHubdoc
Editions & Modules
Acrobat Pro for Individuals
$19.99
per month
Acrobat Pro for Teams
$23.99
per month per user
Acrobat Studio for Individuals
$24.99
per month
Starting Price
$12.00
per month
Offerings
Pricing Offerings
Adobe AcrobatHubdoc
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe AcrobatHubdoc
Best Alternatives
Adobe AcrobatHubdoc
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.2 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.2 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
M‑Files
M‑Files
Score 8.9 out of 10
M‑Files
M‑Files
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe AcrobatHubdoc
Likelihood to Recommend
9.0
(481 ratings)
10.0
(14 ratings)
Likelihood to Renew
9.7
(26 ratings)
-
(0 ratings)
Usability
9.3
(237 ratings)
10.0
(1 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
8.1
(8 ratings)
-
(0 ratings)
Support Rating
7.8
(56 ratings)
3.0
(3 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.5
(9 ratings)
-
(0 ratings)
Configurability
8.5
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
6.0
(3 ratings)
-
(0 ratings)
Ease of integration
9.0
(8 ratings)
-
(0 ratings)
Product Scalability
10.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
4.0
(3 ratings)
-
(0 ratings)
Vendor pre-sale
5.5
(2 ratings)
-
(0 ratings)
User Testimonials
Adobe AcrobatHubdoc
Likelihood to Recommend
Adobe
When given a very creative mind, Adobe has solutions that are tailored for you, and it has spent a great deal of time in end-user focus groups and surveys to consistently improve its products. In other words, someone is thinking at Corporate! Continue to make the quality of the product a major focus, as well as SMB pricing.
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Xero
When I am out purchasing items for my business I can quickly take photos of receipts and upload via the app and not have to worry if I lose or damage a receipt. This is very handy for me. Hubdoc also allows me to get all my invoices, payments and statements to my bookkeeper very easily which saves me money and time. I only use Hubdoc for business purposes which is where I feel it is most suitable. I probably wouldn't use it for personal stuff as I don't track personal that strictly.
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Pros
Adobe
  • For the business account, the Adobe Acrobat rep assigned to your account will actively look for ways to save you money.
  • We have found that our rep from Adobe Acrobat Business Account reviews our usage and related apps and has offered helpful tips on better ways to complete tasks we historically undertake with their software. They have saved us a great deal of time and money. They make us efficient.
  • The apps they offer that combine with the primary program are relevant to the tasks our business performs, and they function at a high level and never fail. It's really quite remarkable.
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Xero
  • Extracts data from documents both from a feed and a scan really quick.
  • Availability of automated feeds directly from the supplier.
  • Integration with accounting software e.g. Xero (now owned by them) and QBO.
  • Ability to auto-archive to many different cloud storage locations such as Google Drive and ShareFile.
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Cons
Adobe
  • Fonts can default (but not always) if the designer doesn't perform due diligence before generating PDFs.
  • The one area Adobe Acrobat is not good at: generating PDFs straight from a website. The results are touch-and-go.
  • The basic nav controls take a little getting used to. What I initially expected to be in one spot could only be found elsewhere.
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Xero
  • Although it is great that they can automatically get bank statements and transactions once linked, these links have been very unreliable historically.
  • Figuring out how to set up the automatic feed is cumbersome. You can land up being inundated with useless transaction data.
  • you have to upload each document separately. The program cannot differentiate/split PDFs.
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Likelihood to Renew
Adobe
Adobe Acrobat works seamlessly with the other Adobe products we use that are industry-standard. We will certainly continue to use Adobe InDesign, Photoshop, and Illustrator, meaning it will always be convenient to work seamlessly with Adobe Acrobat for our organization. We are happy with the performance of Acrobat and it's meets our expectations.
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Xero
No answers on this topic
Usability
Adobe
The features on the desktop version are all toolbar based, which makes it a little more cumbersome on a smaller device (and much simpler on a large screen). The web forms adjust well to different screen size so work well on mobile, tablet and computer
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Xero
I think this is one of the easiest apps to use on both mobile and desktop. Once it was all set up by my bookkeeper all I needed to do was upload things. I recall the set up being quite simple and we've only made a few small changes over the years.
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Reliability and Availability
Adobe
We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages
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Xero
No answers on this topic
Performance
Adobe
One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
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Xero
No answers on this topic
Support Rating
Adobe
For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.
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Xero
At the time we implemented Hubdoc (more than 2 years ago) it was quite cutting edge and did have strong advances from the competition plus its pricing was definitely more competitive (flat rate vs price per data extraction model). However, currently the competition has caught up and now many of Hubdoc's core features are being built into online accounting software natively.
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Online Training
Adobe
Easy to follow and understand
Read full review
Xero
No answers on this topic
Implementation Rating
Adobe
I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split
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Xero
No answers on this topic
Alternatives Considered
Adobe
Adobe Acrobat integrated fully into our human resources processes and effectively helped consolidate multiple variations of employment documents which helped decrease HR costs and simplified recruitment. We can track the status of documents which means greater security and with the ability to sign HR documents electronically, anywhere and on any device, it gives us the speed and efficiency to process everything more quickly.
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Xero
We did not get far into evaluating other solutions we were looking at because Hubdoc came highly recommended from peers, coupled with Xero and Gusto. The cost for Thompson-Reuters is high. We quickly honed in on Hubdoc due to cost and recommendation and are very glad that we did.
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Contract Terms and Pricing Model
Adobe
The only thing I can think of that may be helpful would be a more flexible tiered pricing options based on usage or document volume.
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Xero
No answers on this topic
Scalability
Adobe
I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
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Xero
No answers on this topic
Return on Investment
Adobe
  • reduction of redundant tasks can be handled through Adobe Acrobat
  • esignatures save a significant amount of time when finalizing contracts versus printing, signing and faxing documents to clients or other parties
  • increased efficiencies by reviewing external document sources or images that require further analysis or repurposing.
  • improved security and compliance with the ability to redact documents and limit sharing to segmented users
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Xero
  • We are processing much faster than expected
  • Clients are getting receipts in faster and allowing us not to stalk them to process their banking
  • It is a file for us besides attaching to the invoice we also have the history of bills/receipts in Hubdoc
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ScreenShots

Adobe Acrobat Screenshots

Screenshot of where to create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of Liquid Mode in Adobe Acrobat Reader mobile app, where users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of where to fill and sign PDF forms from anywhere and on any device. Here, users can collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of the Adobe Scan mobile app, used to capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared. This eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.