Adobe Acrobat vs. Jotform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat
Score 8.8 out of 10
N/A
Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).
$19.99
per month
Jotform
Score 8.5 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Pricing
Adobe AcrobatJotform
Editions & Modules
Acrobat Pro for Individuals
$19.99
per month
Acrobat Pro for Teams
$23.99
per month per user
Acrobat Studio for Individuals
$24.99
per month
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Offerings
Pricing Offerings
Adobe AcrobatJotform
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe AcrobatJotform
Considered Both Products
Adobe Acrobat
Chose Adobe Acrobat
Both read documents through Adobe, which is better for security and because the service is more optimized.
Chose Adobe Acrobat
Adobe Acrobat is the gold standard and you pay for it. It is easy to use and works how you expect it to. The alternatives are cheaper, but don't offer as many features, and require retaining everyone to switch applications.
Chose Adobe Acrobat
In comparison to Smallpdf and iLovePDF, inevitably, Adobe Acrobat is the most popular and higher marketed software. Additionally, Smallpdf and iLovePDF are online conversion software, so your document needs to be uploaded to a cloud where it is converted and then you need to …
Chose Adobe Acrobat
This isn't really a good comparison, but Adobe Acrobat is more of a program that works among all of these, and I'll keep using it as long as it's a part of Adobe CC. Otherwise, I see DocuSign as suitable for secure/private documents, and Dropbox file previews allows a pretty …
Chose Adobe Acrobat
It offers functionality that the office suite just doesn't really seem to dabble in e.g. locking down documents or proper redaction abilities.
Chose Adobe Acrobat
Adobe Acrobat is light-years beyond GIMP. Not only is it a better way to view photos for documents, it is far easier to use at it is visually pleasing and easy to navigate. Adobe is more robust than Canva. Though Canva has more creative capabilities, Adobe has more …
Chose Adobe Acrobat
Adobe stacks up very well against Microsoft 365. In addition, it also integrates well with many of the tools offered through our Microsoft 365 subscription and in many cases increases the value and functionality of those tools and programs. Adobe Acrobat serves to fill out our …
Chose Adobe Acrobat
There's no comparison; Adobe does it better, faster and more reliable. It's interface is simpler, more intuitive and easier to use. Acrobat is an industry go to solution for business needs. We value its solid foundation, limited issues and dependability.
Chose Adobe Acrobat
I don't use any of the aforementioned anymore, so that pretty much says it all. They don't stack up. I use Salesforce, but not for document saving. Only for it's other CRM features. Microsoft 365 Business I use, but there is always a needed add on when it comes to document …
Chose Adobe Acrobat
The team has been able to streamline patient management using Cerner’s practice management tools. As a result, scheduling, billing, and documentation have become more efficient, reducing administrative burden and improving overall patient care. The team has been able to enhance …
Chose Adobe Acrobat
Adobe Acrobat stands out because its more powefull and feature rich as compared to these free tools. and it offers more compatibilty, security and many other editing options in a single software. which is much suitable for professional work rather than these cheap alternatives. …
Chose Adobe Acrobat
Not applicable. Acrobat is a legacy product for us.
Chose Adobe Acrobat
I have never used another product other than Adobe Acrobat and there is a reason for it. Adobe Acrobat is the best and it works with every system globally.
Chose Adobe Acrobat
Adobe Experience Manager and Asset Data Manager
Chose Adobe Acrobat
Adobe Acrobat has more functions that a lot of the PDF converters and editors that are web based. It's also easier to use than the Microsoft one.
Chose Adobe Acrobat
Adobe PhotoShop, Adobe After Effects, Adobe Illustrator CC and Adobe InDesign
Chose Adobe Acrobat
It was provided as a tool by company so no evaluation was done personally by me
Jotform
Chose Jotform
Jotform works better for our small business with the excellent free features
Chose Jotform
Not used any other products besides Google Forms.
Chose Jotform
Jotform is easier for the customers to use. They don't require any plug-ins or special procedures to be able to fill out the form and send it back to us. Adobe was more steps, and didn't always work as we expected. Making changes to the forms were also difficult after the fact.
Chose Jotform
More question types, conditions, calculated fields.
Chose Jotform
Allows anyone to use this platform
Chose Jotform
Jotform is so much more versatile that Google Forms, which we originally used. Google Forms was blocked by some of our users, where we have not had that problem with Jotform.
Chose Jotform
Jotform is an all-inclusive platform. Google lacks the features, templates, and form fields that are crucial in a form builder for any business. The branding and customization is a level far above what Google offers. I wouldn't go back to Google after working with Jotform as I …
Chose Jotform
Jotform looks more professional when the form is complete, I like being able to have questions side by side and on cards, as opposed to the stacked option google forms provides. I also like the logo addition and customisation options on Jotform. But the main advantage over …
Chose Jotform
I think it's better than mailchimp. Similar to Zapier in that it's just very sleak and user friendly but Jotform even more so. Wix is awesome too to be fair but yeah I'd say Jotform is up there with all of these. Better than mailchimp which can be really frustrating for me. …
Chose Jotform
API integration is smooth and possibility of customization are really really complete. Above all also the final user does not have problem in using the form
Chose Jotform
Google Forms and Microsoft SharePoint
Chose Jotform
We just cannot compare. Jotform is way ahead of the others: much more customization, options, logic... Jotform is just way better.
Chose Jotform
Docusign is more well known for signing legal documents across large enterprise but it was difficult to setup and get started on. Compared to Docusign, Jotform was much easier to build, design and create our first form which we were able to embed on our website straight away. …
Chose Jotform
Jotform's free tier seems stronger than some of the entry-level tiers of other products, which is why we decided to test it.
Chose Jotform
Jotform vs Google
- Submissions are organized nicely in Jotform
- Jotform has creative freedom. Google doesn't have as many question options and editing abilities.
Chose Jotform
Jotform has so many more features to choose from when creating a form or survey and the way you get your data is unbeatable as far as it collecting it and putting it together to have and discuss the submissions. The basic free option is also better. You get way more submissions …
Chose Jotform
DigiSigner does not offer a free option.
Chose Jotform
Although Calendly excels in appointment scheduling, Jotform surpasses it by providing a comprehensive suite of features at an affordable rate, making it an ideal choice for emerging businesses looking to maximize value.
Chose Jotform
I have used Paperform which was hard to use and did not offer a free version. I have also tried Typeform but had to pay for the ability for my customers to upload a photo.
Chose Jotform
Jotform is abysmal and unintuitive compared to fillout.com. Its customer service is also abysmal. The feature set at Jotform is nothing special compared to alternatives. The service cost is on par with or more expensive than alternatives. There is no reason to use Jotform …
Chose Jotform
Jotform offers better integration where you can publicly list the form for anyone with a link can submit informaiton and we are able to get full PDF reports on those worksheets. Nothing currently does something as simple as this. Jotform's user experience is a whole lot better.
Features
Adobe AcrobatJotform
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
8.0
Ratings
0% above category average
Survey templates00 Ratings8.60 Ratings
Themes00 Ratings7.40 Ratings
Custom logo/branding00 Ratings8.10 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
7.6
Ratings
11% below category average
Changes to live survey00 Ratings7.60 Ratings
Question design help00 Ratings7.50 Ratings
Multiple question types00 Ratings7.70 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
7.3
Ratings
12% below category average
Survey logic flexibility00 Ratings7.30 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
7.5
Ratings
8% below category average
Response tracking00 Ratings7.60 Ratings
Data export00 Ratings7.90 Ratings
Standard reports00 Ratings7.70 Ratings
Custom reports00 Ratings7.40 Ratings
Analytics00 Ratings7.20 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
7.4
Ratings
16% below category average
Access controls00 Ratings7.40 Ratings
Compliance00 Ratings7.40 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
7.1
Ratings
14% below category average
Vendor-offered crowdsourcing00 Ratings7.00 Ratings
Respondent restrictions00 Ratings7.10 Ratings
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Adobe AcrobatJotform
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User Ratings
Adobe AcrobatJotform
Likelihood to Recommend
9.1
(0 ratings)
8.8
(0 ratings)
Likelihood to Renew
9.7
(0 ratings)
9.4
(0 ratings)
Usability
9.3
(0 ratings)
9.4
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
8.1
(0 ratings)
-
(0 ratings)
Support Rating
7.8
(0 ratings)
7.4
(0 ratings)
Online Training
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
9.6
(0 ratings)
8.9
(0 ratings)
Configurability
8.5
(0 ratings)
-
(0 ratings)
Ease of integration
9.0
(0 ratings)
9.1
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
4.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
5.5
(0 ratings)
-
(0 ratings)
User Testimonials
Adobe AcrobatJotform
Likelihood to Recommend
Adobe Acrobat is well-suited for editing documents and combining them into a single document if you have such a need. It is super easy, and you can even rearrange the order in which you combine them by simply dragging the documents into the desired order. Adobe Acrobat is great for adding contact documents to your website that customers fill out and complete. Adobe sends it to your email and alerts you so you can then manage the contact from there.
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With a vast selection of pre-designed templates to choose from, ranging from event registrations to customer feedback surveys, JotForm caters to a broad spectrum of needs. Each template is fully customizable, allowing you to align the form's aesthetics with your brand identity effortlessly. JotForm has arrived to streamline and elevate your processes to a whole new level.
Read full review
Pros
  • The edit PDF tool is a game changer for our business. There is no other tool that is as easy to use for small, quick PDF edits.
  • Adobe Acrobat makes adding, deleting, and combining PDFs very simple and seamless.
  • The comment tools, and the function to share for my comments with my colleagues, makes it easy to collaborate with my team on the same PDF document.
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  • The ease of use is my favorite part of the Jotform. You don't have to be an IT guru to use it, but the results of your creation will surely make people think you are.
  • Jotform keeps all my event request organized and accurate.
  • Editing forms is done with ease.
Read full review
Cons
  • Maintain the layout when converting; sometimes, it loses the layout, and things are misaligned.
  • This makes it easier to write in custom text on a PDF, but sometimes I have to convert it from a PDF to a doc to achieve.
  • Menu could be easier to find things.
Read full review
  • I would love for Jotform to offer an a la carte for some of the products like maybe we pay for more form views and submissions but not all the other stuff.
  • Flexibility in css.
  • More options in the name field, maybe I want the last name first or for it to be a full one entry box.
  • A phone number entry field.
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Likelihood to Renew
Adobe Acrobat works seamlessly with the other Adobe products we use that are industry-standard. We will certainly continue to use Adobe InDesign, Photoshop, and Illustrator, meaning it will always be convenient to work seamlessly with Adobe Acrobat for our organization. We are happy with the performance of Acrobat and it's meets our expectations.
Read full review
It's exceptional software
Read full review
Usability
The features on the desktop version are all toolbar based, which makes it a little more cumbersome on a smaller device (and much simpler on a large screen). The web forms adjust well to different screen size so work well on mobile, tablet and computer
Read full review
It is very user-friendly and intuitive. The interface is very simple and straightforward. The elements are easily accessible even without having any prior knowledge of the interface. The customer support is incredibly awesome. They respond to you within 24-48hrs tops. They also provide a list of questions and answers that have already been asked.
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Reliability and Availability
We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages
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No answers on this topic
Performance
One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
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No answers on this topic
Support Rating
For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.
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Their support is truly awful and negligent [in my opinion]. It's rare for me to get so mad as to write a review about it but given what we do, I think it's necessary to document it. We work in mental health and having client data [transmitted] through the API correctly can be a matter of life and death for someone in crisis. We have had repeated issues with this in JotForm and reset the integration multiple times and yet it continues. [In my experience] tags don't transmit, complete contacts are absent, or parts of data [are] missing despite being mapped. [Again, per my experience] their support will initially respond and then you hear nothing. It's been a huge issue and we are leaving them as a result. [I feel] it's truly infuriating and negligent.
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Online Training
Easy to follow and understand
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No answers on this topic
Implementation Rating
I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split
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Had to opt for Jotform to open in a separate window for some of my phones as being intergrated into my own site caused restricted viewing problems on some devices like mobiles.
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Alternatives Considered
In my opinion, both complement each other. Microsoft clearly has with Copilot the AI Edge. However, the visual dynamics of Adobe Creative are Outstanding and provide a balanced approach to creativity, utilizing both Excellent, user-friendly Tools.
Read full review
Compared to Google and Microsoft, Jotform has a lot more features. I particularly love the e-signature because it makes the form feel more trustworthy for our team.
When compared to the other form builders, it is frankly too expensive for us to use them, while Jotform has just enough features for casual users like us.
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Scalability
I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
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No answers on this topic
Return on Investment
  • Automation of contract offer generation enabled the HR team to reduce the time to process contracts by 97%.
  • The automated workflow is more accurate and decreased document errors by up to 90 percent.
  • The signature collecting process was cut from a minimum of 30 minutes to only 2 minutes.
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  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
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ScreenShots

Adobe Acrobat Screenshots

Screenshot of where to create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of Liquid Mode in Adobe Acrobat Reader mobile app, where users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of where to fill and sign PDF forms from anywhere and on any device. Here, users can collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of the Adobe Scan mobile app, used to capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared. This eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.

Jotform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of