Adobe Acrobat vs. Jotform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat
Score 8.8 out of 10
N/A
Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).
$29.99
per month per seat
Jotform
Score 8.5 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Pricing
Adobe AcrobatJotform
Editions & Modules
Acrobat Pro for Individuals
$19.99
per month
Acrobat Pro for Teams
$23.99
per month per user
Acrobat Studio for Individuals
$24.99
per month
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Offerings
Pricing Offerings
Adobe AcrobatJotform
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe AcrobatJotform
Considered Both Products
Adobe Acrobat
Chose Adobe Acrobat
Adobe gives you more control over what you’re editing but at the cost of an annual fee. That said the features are more robust and high quality whereas some of the other browser-based tools are lacking.
Jotform
Chose Jotform
Jotform is easier for the customers to use. They don't require any plug-ins or special procedures to be able to fill out the form and send it back to us. Adobe was more steps, and didn't always work as we expected. Making changes to the forms were also difficult after the fact.
Chose Jotform
Jotform offers better integration where you can publicly list the form for anyone with a link can submit informaiton and we are able to get full PDF reports on those worksheets. Nothing currently does something as simple as this. Jotform's user experience is a whole lot better.
Chose Jotform
Adobe has very limited functionality in the free version. There isn't much that you can do. It's paid versions are also more expensive than Jotform in comparison. Albeit, Adobe is a lot more complex, but I've been able to find other sites that allow me to create and merge PDFs …
Features
Adobe AcrobatJotform
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
8.0
143 Ratings
0% above category average
Survey templates00 Ratings8.6122 Ratings
Themes00 Ratings7.4129 Ratings
Custom logo/branding00 Ratings8.2135 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
7.6
135 Ratings
11% below category average
Changes to live survey00 Ratings7.6114 Ratings
Question design help00 Ratings7.5111 Ratings
Multiple question types00 Ratings7.8132 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
7.3
111 Ratings
12% below category average
Survey logic flexibility00 Ratings7.3111 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
7.5
137 Ratings
8% below category average
Response tracking00 Ratings7.6128 Ratings
Data export00 Ratings7.9130 Ratings
Standard reports00 Ratings7.7116 Ratings
Custom reports00 Ratings7.4108 Ratings
Analytics00 Ratings7.2102 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
7.4
112 Ratings
16% below category average
Access controls00 Ratings7.3108 Ratings
Compliance00 Ratings7.4102 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
7.0
84 Ratings
16% below category average
Vendor-offered crowdsourcing00 Ratings7.066 Ratings
Respondent restrictions00 Ratings7.184 Ratings
Best Alternatives
Adobe AcrobatJotform
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.2 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.2 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
Qualaroo
Qualaroo
Score 6.1 out of 10
Enterprises
M‑Files
M‑Files
Score 8.9 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 10.0 out of 10
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User Ratings
Adobe AcrobatJotform
Likelihood to Recommend
9.0
(481 ratings)
8.8
(163 ratings)
Likelihood to Renew
9.7
(26 ratings)
9.4
(7 ratings)
Usability
9.3
(237 ratings)
9.4
(109 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
8.1
(8 ratings)
-
(0 ratings)
Support Rating
7.8
(56 ratings)
7.4
(81 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.5
(9 ratings)
8.9
(3 ratings)
Configurability
8.5
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
6.0
(3 ratings)
-
(0 ratings)
Ease of integration
9.0
(8 ratings)
9.1
(1 ratings)
Product Scalability
10.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
4.0
(3 ratings)
-
(0 ratings)
Vendor pre-sale
5.5
(2 ratings)
-
(0 ratings)
User Testimonials
Adobe AcrobatJotform
Likelihood to Recommend
Adobe
When given a very creative mind, Adobe has solutions that are tailored for you, and it has spent a great deal of time in end-user focus groups and surveys to consistently improve its products. In other words, someone is thinking at Corporate! Continue to make the quality of the product a major focus, as well as SMB pricing.
Read full review
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
Read full review
Pros
Adobe
  • For the business account, the Adobe Acrobat rep assigned to your account will actively look for ways to save you money.
  • We have found that our rep from Adobe Acrobat Business Account reviews our usage and related apps and has offered helpful tips on better ways to complete tasks we historically undertake with their software. They have saved us a great deal of time and money. They make us efficient.
  • The apps they offer that combine with the primary program are relevant to the tasks our business performs, and they function at a high level and never fail. It's really quite remarkable.
Read full review
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
Cons
Adobe
  • Fonts can default (but not always) if the designer doesn't perform due diligence before generating PDFs.
  • The one area Adobe Acrobat is not good at: generating PDFs straight from a website. The results are touch-and-go.
  • The basic nav controls take a little getting used to. What I initially expected to be in one spot could only be found elsewhere.
Read full review
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
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Likelihood to Renew
Adobe
Adobe Acrobat works seamlessly with the other Adobe products we use that are industry-standard. We will certainly continue to use Adobe InDesign, Photoshop, and Illustrator, meaning it will always be convenient to work seamlessly with Adobe Acrobat for our organization. We are happy with the performance of Acrobat and it's meets our expectations.
Read full review
Jotform
I need this software to run my business, it's built around it.
Read full review
Usability
Adobe
The features on the desktop version are all toolbar based, which makes it a little more cumbersome on a smaller device (and much simpler on a large screen). The web forms adjust well to different screen size so work well on mobile, tablet and computer
Read full review
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
Read full review
Reliability and Availability
Adobe
We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages
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Jotform
No answers on this topic
Performance
Adobe
One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
Read full review
Jotform
No answers on this topic
Support Rating
Adobe
For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.
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Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
Read full review
Online Training
Adobe
Easy to follow and understand
Read full review
Jotform
No answers on this topic
Implementation Rating
Adobe
I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split
Read full review
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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Alternatives Considered
Adobe
Adobe Acrobat integrated fully into our human resources processes and effectively helped consolidate multiple variations of employment documents which helped decrease HR costs and simplified recruitment. We can track the status of documents which means greater security and with the ability to sign HR documents electronically, anywhere and on any device, it gives us the speed and efficiency to process everything more quickly.
Read full review
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Contract Terms and Pricing Model
Adobe
The only thing I can think of that may be helpful would be a more flexible tiered pricing options based on usage or document volume.
Read full review
Jotform
No answers on this topic
Scalability
Adobe
I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
Read full review
Jotform
No answers on this topic
Return on Investment
Adobe
  • reduction of redundant tasks can be handled through Adobe Acrobat
  • esignatures save a significant amount of time when finalizing contracts versus printing, signing and faxing documents to clients or other parties
  • increased efficiencies by reviewing external document sources or images that require further analysis or repurposing.
  • improved security and compliance with the ability to redact documents and limit sharing to segmented users
Read full review
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
ScreenShots

Adobe Acrobat Screenshots

Screenshot of where to create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of Liquid Mode in Adobe Acrobat Reader mobile app, where users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of where to fill and sign PDF forms from anywhere and on any device. Here, users can collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of the Adobe Scan mobile app, used to capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared. This eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.

Jotform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of