Adobe Acrobat vs. OpenText Documentum

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat
Score 8.8 out of 10
N/A
Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).
$19.99
per month
OpenText Documentum
Score 8.4 out of 10
N/A
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
Pricing
Adobe AcrobatOpenText Documentum
Editions & Modules
Acrobat Pro for Individuals
$19.99
per month
Acrobat Pro for Teams
$23.99
per month per user
Acrobat Studio for Individuals
$24.99
per month
No answers on this topic
Offerings
Pricing Offerings
Adobe AcrobatOpenText Documentum
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
Adobe AcrobatOpenText Documentum
Considered Both Products
Adobe Acrobat
Chose Adobe Acrobat
Both read documents through Adobe, which is better for security and because the service is more optimized.
Chose Adobe Acrobat
Adobe Acrobat is the gold standard and you pay for it. It is easy to use and works how you expect it to. The alternatives are cheaper, but don't offer as many features, and require retaining everyone to switch applications.
Chose Adobe Acrobat
In comparison to Smallpdf and iLovePDF, inevitably, Adobe Acrobat is the most popular and higher marketed software. Additionally, Smallpdf and iLovePDF are online conversion software, so your document needs to be uploaded to a cloud where it is converted and then you need to …
Chose Adobe Acrobat
This isn't really a good comparison, but Adobe Acrobat is more of a program that works among all of these, and I'll keep using it as long as it's a part of Adobe CC. Otherwise, I see DocuSign as suitable for secure/private documents, and Dropbox file previews allows a pretty …
Chose Adobe Acrobat
It offers functionality that the office suite just doesn't really seem to dabble in e.g. locking down documents or proper redaction abilities.
Chose Adobe Acrobat
Adobe Acrobat is light-years beyond GIMP. Not only is it a better way to view photos for documents, it is far easier to use at it is visually pleasing and easy to navigate. Adobe is more robust than Canva. Though Canva has more creative capabilities, Adobe has more …
Chose Adobe Acrobat
Adobe stacks up very well against Microsoft 365. In addition, it also integrates well with many of the tools offered through our Microsoft 365 subscription and in many cases increases the value and functionality of those tools and programs. Adobe Acrobat serves to fill out our …
Chose Adobe Acrobat
There's no comparison; Adobe does it better, faster and more reliable. It's interface is simpler, more intuitive and easier to use. Acrobat is an industry go to solution for business needs. We value its solid foundation, limited issues and dependability.
Chose Adobe Acrobat
I don't use any of the aforementioned anymore, so that pretty much says it all. They don't stack up. I use Salesforce, but not for document saving. Only for it's other CRM features. Microsoft 365 Business I use, but there is always a needed add on when it comes to document …
Chose Adobe Acrobat
The team has been able to streamline patient management using Cerner’s practice management tools. As a result, scheduling, billing, and documentation have become more efficient, reducing administrative burden and improving overall patient care. The team has been able to enhance …
Chose Adobe Acrobat
Adobe Acrobat stands out because its more powefull and feature rich as compared to these free tools. and it offers more compatibilty, security and many other editing options in a single software. which is much suitable for professional work rather than these cheap alternatives. …
Chose Adobe Acrobat
Not applicable. Acrobat is a legacy product for us.
Chose Adobe Acrobat
I have never used another product other than Adobe Acrobat and there is a reason for it. Adobe Acrobat is the best and it works with every system globally.
Chose Adobe Acrobat
Adobe Experience Manager and Asset Data Manager
Chose Adobe Acrobat
Adobe Acrobat has more functions that a lot of the PDF converters and editors that are web based. It's also easier to use than the Microsoft one.
Chose Adobe Acrobat
Adobe PhotoShop, Adobe After Effects, Adobe Illustrator CC and Adobe InDesign
Chose Adobe Acrobat
It was provided as a tool by company so no evaluation was done personally by me
OpenText Documentum
Chose OpenText Documentum
Sharepoint and others are a bit late to the party -- they have some nice features, but are leaders in the suite spot areas that we found OpenText helping us with.
Chose OpenText Documentum
At the time it was purchased it was one of the best, most robust solutions available on the market.
Chose OpenText Documentum
Features and underlying technology and development roadmap are much better for both Docushare and Confluence. OpenText product was preselected when I came into the implementation of the project. It should not have been.
Chose OpenText Documentum
Subjective but here's how I see it:
Heavy duty (in order of how much they can do and how much they can handle): 1)Documentum, 2)FileNet 3)OpenText
Middle duty: 1)WCC-WebCenter Content, 2)Alfresco, 3)M-Files (3rd b/c it is Windows only), 4)Nuxeo (only b/c of its newish approach …
Chose OpenText Documentum
We have evaluated IBM Filenet, Alfresco and Oracle WCM. Documentum has a very strong business process management system, security and scalability. It's not just a web content management system, it's an enterprise content management system with very good capabilities for …
Chose OpenText Documentum
We selected EMC Documentum because of its robustness and scalability.
Chose OpenText Documentum
While Livelink has many more modules out of the box and provide some more functionality which can be applied to document lifecycle without writing any customizations, from the support perspective Documentum is much cheaper to support and it is much more stable than Opentext ECM …
Chose OpenText Documentum
There are numerous other products available including SharePoint, Stellent, FileNet, etc. Most offer many of the same solutions and modules that Documentum provides, however some, such as SharePoint, still have significant shortcomings when it comes to true, enterprise-level …
Chose OpenText Documentum
Robustness of Documentum is far better than SharePoint.
Features
Adobe AcrobatOpenText Documentum
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Adobe Acrobat
-
Ratings
OpenText Documentum
9.2
Ratings
14% above category average
Content capture & imaging00 Ratings10.00 Ratings
File sync, storage & archiving00 Ratings9.00 Ratings
Document management00 Ratings9.00 Ratings
Records management00 Ratings9.00 Ratings
Content search & retrieval00 Ratings9.00 Ratings
Enterprise content collaboration00 Ratings9.00 Ratings
Content publishing & creation00 Ratings9.00 Ratings
Security, risk management & information governance00 Ratings10.00 Ratings
Contract lifecycle management00 Ratings9.00 Ratings
Automated workflows00 Ratings9.00 Ratings
Artificial intelligence00 Ratings9.00 Ratings
Mobile support00 Ratings9.00 Ratings
Integration00 Ratings10.00 Ratings
Best Alternatives
Adobe AcrobatOpenText Documentum
Small Businesses
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Score 9.1 out of 10
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Square 9 Softworks
Score 9.1 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
MediaValet
MediaValet
Score 9.1 out of 10
Enterprises
Tungsten Capture
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Score 8.0 out of 10
MediaValet
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Score 9.1 out of 10
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User Ratings
Adobe AcrobatOpenText Documentum
Likelihood to Recommend
9.1
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
9.7
(0 ratings)
8.0
(0 ratings)
Usability
9.3
(0 ratings)
-
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
8.1
(0 ratings)
9.0
(0 ratings)
Support Rating
7.8
(0 ratings)
7.0
(0 ratings)
Online Training
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
9.6
(0 ratings)
9.0
(0 ratings)
Configurability
8.5
(0 ratings)
-
(0 ratings)
Ease of integration
9.0
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
4.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
5.5
(0 ratings)
-
(0 ratings)
User Testimonials
Adobe AcrobatOpenText Documentum
Likelihood to Recommend
Adobe Acrobat is well-suited for editing documents and combining them into a single document if you have such a need. It is super easy, and you can even rearrange the order in which you combine them by simply dragging the documents into the desired order. Adobe Acrobat is great for adding contact documents to your website that customers fill out and complete. Adobe sends it to your email and alerts you so you can then manage the contact from there.
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What are the document volume, the throughput - currently and expected in year, 3 years etc.? Is the company doing content management on international level, where access from multiple locations is needed - then Documentum can be good investment. What ECM system will be used for - document storage, document lifecycle or retention? Or all of the above? - Documentum works very well if all 3 items are combined, yet for storage there must be cheaper and more easily adaptable solutions available.
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Pros
  • The edit PDF tool is a game changer for our business. There is no other tool that is as easy to use for small, quick PDF edits.
  • Adobe Acrobat makes adding, deleting, and combining PDFs very simple and seamless.
  • The comment tools, and the function to share for my comments with my colleagues, makes it easy to collaborate with my team on the same PDF document.
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  • It's good at integration with external systems through standard industry supported APIs, including but not limited to web services integration and file system integration.
  • Good support from major up and downstream technologies such as image capturing and back end ERP, Database, and HR.
  • Highly configurable.
  • Very fast searching capabilities.
  • Highly scalable.
Read full review
Cons
  • Maintain the layout when converting; sometimes, it loses the layout, and things are misaligned.
  • This makes it easier to write in custom text on a PDF, but sometimes I have to convert it from a PDF to a doc to achieve.
  • Menu could be easier to find things.
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  • Expense. If Documentum costs less it would penetrate more markets. This is often the reason a lighter weight solution is chosen.
  • Web Publishing. Documentum is not a great solution for replacing CMSs like SiteCore or Drupal. Probably better as an archiving target for parallel publishing to both web and Documentum. Documentum is also not a web hosting solution like some other systems, it is possible to try and consume directly from the repository in real time but it is better to push web content out and consume from another platform.
  • Development. The price of broad functionality is complexity. Arguably, Documentum drank the kool-aid and tried to become like other enterprise solutions by adapting Java, Windows, etc. in the late '90s and it made them slower, more complex in design, and less stable. They recovered from that but it still requires developers with a few years of experience in Documentum to safely develop in Documentum. The issue is not knowing Java but knowing what to do or not do in an ECM system. This is even more important in regulated ECM/RM systems.
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Likelihood to Renew
Adobe Acrobat works seamlessly with the other Adobe products we use that are industry-standard. We will certainly continue to use Adobe InDesign, Photoshop, and Illustrator, meaning it will always be convenient to work seamlessly with Adobe Acrobat for our organization. We are happy with the performance of Acrobat and it's meets our expectations.
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Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
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Usability
The features on the desktop version are all toolbar based, which makes it a little more cumbersome on a smaller device (and much simpler on a large screen). The web forms adjust well to different screen size so work well on mobile, tablet and computer
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No answers on this topic
Reliability and Availability
We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages
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No answers on this topic
Performance
One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
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No answers on this topic
Support Rating
For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.
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Support is better than with ECM, but could use some improvement.
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Online Training
Easy to follow and understand
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No answers on this topic
Implementation Rating
I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split
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No answers on this topic
Alternatives Considered
In my opinion, both complement each other. Microsoft clearly has with Copilot the AI Edge. However, the visual dynamics of Adobe Creative are Outstanding and provide a balanced approach to creativity, utilizing both Excellent, user-friendly Tools.
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Subjective but here's how I see it: Heavy duty (in order of how much they can do and how much they can handle): 1)Documentum, 2)FileNet 3)OpenText Middle duty: 1)WCC-WebCenter Content, 2)Alfresco, 3)M-Files (3rd b/c it is Windows only), 4)Nuxeo (only b/c of its newish approach that may lead somewhere) Light duty: 1) BOX (not an ECM but it says it is), 2) EFSS (pick your poison, BOX is an enhanced EFSS), 3) CMSs (some have some ECM capability, none have much)
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Scalability
I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
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No answers on this topic
Return on Investment
  • Automation of contract offer generation enabled the HR team to reduce the time to process contracts by 97%.
  • The automated workflow is more accurate and decreased document errors by up to 90 percent.
  • The signature collecting process was cut from a minimum of 30 minutes to only 2 minutes.
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  • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
  • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
  • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
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ScreenShots

Adobe Acrobat Screenshots

Screenshot of where to create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of Liquid Mode in Adobe Acrobat Reader mobile app, where users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of where to fill and sign PDF forms from anywhere and on any device. Here, users can collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of the Adobe Scan mobile app, used to capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared. This eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.