Adobe Business Catalyst (Discontinued) vs. WebWave

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.

The WYSIWYG web builder marketspace is saturated, but there
are not many solutions out there that eschew table-based design in favor of letting
creators build sites where anything goes wherever you want. You’ll likely want
to skip this product if you need a plug-and-play solution where everything is
automatically responsively. However, if you have an eye for design, love
creative control, and like to sweat the details until you have made the perfect
website, WebWave is a must buy.

• The Web Apps element of Business Catalyst is unique among hosted CMS systems. It helps us solve unique challenges without involving heavy-duty programmers.
• As a Hosted CMS, it has a lot of great features without a ton of cost or liability being taken on which is important to us.
• BC has a growing developer community and has made significant upgrades over the past few years, which don't end up costing us more, and would be very expensive or time consuming in a traditional CMS
• Our client's like that it is from "Adobe" and that it has Dreamweaver integration. This provides them with a level of comfort that helps us sell the project.

Incentivized

• WebWave's site builder is the platform's truly innovative feature. I've never come across another service that deploys a layer-based approach in web design, as most of them usually deploy a grid-based system. This is an incredible alteration that ensures WebWave behaves much like a traditional graphic design tool, thereby resulting in an experience that is a lot more intuitive and instinctive. I believe this has the potential to radically change the way people approach no-code web design.
• WebWave provides automatic, daily backups and a free SSL certificate for every website. This results in excellent security.
• WebWave's support team is first-class! I had some teething-issues in the beginning, but the support team quickly got me back on track.
• WebWave's community/forum is an excellent place to vote and request new features. This proves the development team is committed to making WebWave better by listening to their users.

• I love web apps but it can be time consuming to get the bulk import file just right the first time
• Support is good, but the effort to research can be massive for unusual issues
• Metadata on blog posts and pages can require lots of content editing at a slow pace

Incentivized

• Some scope for improvement in UX (colors are not very appealing). It is simple to use but design is a little dated. Especially in the builder section, I'd like to see modern design for buttons and maybe gradients also: as this is where visual motivation is also important
• Some edits take effect only after pressing OK. That should be eliminated as it's an unnecessary addition. It's also kind of annoying to do that again and again, which can add up to a lot as we do so many small tweaks while building the website.
• Few things (maybe glitches) in design. The rectangle below the footer was uneditable for me. I spent quite some time trying to figure it out so I'm convinced it's a glitch.
• Website speed should be increased.

Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.

Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.

Incentivized

Very easy to use, intuitive, has many options and plug-ins, and is cheap.

very few issues with availability

Incentivized

Very few issues

Incentivized

The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.

1. The support person does not seem to understand the issues, and seems like they go off to talk to somebody and revert back every 5 to 10 minutes. It takes up a lot of time. 2. There is a lack of reading material to address simple issues like changing the website name in the dashboard, pasting a code, etc.

Incentivized

bcgurus.com kiyuco

Incentivized

Pretty easy to do

Incentivized

I would say that all things considered Adobe Business Catalyst is an excellent product. It does have some short-comings, but it is fantastic all around. It has a nice way of tying everything in your digital presence together nicely. If you do not have a ton of money to spend on a company website, and want things like e-mail marketing, analytics, a reliable web-site, then this is probably a very real option that should be considered. If you want a website that can grow with your company, this is also a great possibility. For smaller companies with less technical resources, I don't know if you could ask for a much better all in one solution. If you want something that can be completely customized, then there are better options out there, but they will be more expensive and require more technical knowledge to use well.

Incentivized

Fast load times: WebWave's websites have fast load times, which is critical for ensuring a positive user experience and better SEO performance. Responsive design: WebWave's websites are optimized for mobile devices, ensuring that they look great and function well on any screen size. Wix simply just doesn't have that and I was really struggling with this issue. Cost-effective: WebWave's pricing plans are affordable and provide excellent value for money, making it a cost-effective option for small businesses and entrepreneurs.

Incentivized

It's easy to build small sites or large sites and there is lots of templating.

Incentivized

• Surprisingly enough and despite having a second, less expensive hosting solution, a majority of our clients prefer to use the Adobe Business Catalyst solution. We are then able to enjoy the commissions that are returned as we sign up new customers for annual contracts.
• Being able to store and utilize data that comes from web form submissions has been very helpful in customer retention since we became a partner in 2011. Since that time, we have only lost two clients. That's 3 times better than our other hosting solution.
• Our largest negative impact has come from having only one choice in SSLs. For example, we had a great client in a local and growing bank. We spent 2 months getting the web site built to their specifications and we were very clear on the SSL situation. However, once the site went live, problems arose. In the past they had submitted their site to search engines with their secure URL and that was all that was indexed. Then when their customers searched for their site and clicked on the secure URL, it either showed that the site could not be found OR it said that they were entering to a site with an unverified SSL. People would then call the bank and complain. We then had to quickly move their site to another solution costing us days of re-development time and resources.

Incentivized

• saved 30 hours per year per site (previously I had to manually run updates and check if everything is fine)
• earns money for me without a touch (thanks to automatic billing of my customers for hosting and support) - additional (ca.) 120 USD per year per site
• no negatives so far