Adobe Commerce vs. LemonStand (Discontinued)

We need to do a lot of quotes, and sometimes customers call and want to pay. Adobe Commerce (Magento) did not let you keep saved quotes, so you had to put people on hold whilst you started making the order from scratch rather than just taking payment, which was very annoying.

Incentivized

• Good alternative to Shopify and similar services.
• More than basic template adjustments will require programmer hours.
• If you want a slick store with great features LemonStand's for you.

Incentivized

• Magento Commerce Cloud allows us to develop our own custom solutions for problems that we need solved.
• Magento Commerce Cloud can also be integrated with many of the third part vendors that we use. This has made many implementations go very smoothly and tends to be much quicker than developing our own custom solution.
• There are many features available right out of the box. Many of them we have not implemented yet, but it is great to have them available to us when we are ready.

Incentivized

• LemonStand is cloud based on AWS.
• You get: Instant deployment whenever you choose to publish, automatic software updates, Site-wide SSL, and PCI/DSS compliant infrastructure.

Incentivized

• The Magento admin is not as user-friendly has other e-commerce platforms, and this is why I never recommend it for smaller ecommerce stores.
• You absolutely need a skilled developer to customize and extend Magento. A skilled developer can make Magento amazing, but if you're looking for a DIY website option, Magento will frustrate you.
• Magento takes a lot of server resources, so you will not be able to run on it a shared hosting account. You will need a dedicated server for it.

Incentivized

• LemonStand has a limited number of templates. Each template has a different set of features that can be modified in the back office theme customization area.
• LemonStand claims their templates are highly customizable. To accomplish this, they expose individual web page code in page templates and widget blocks. These are windows into the template where you can modify, add and delete html code. However, as in all PHP/CSS/HTML templates, even those written with Twig as LemonStand templates are, the coding goes very deep through many files. I don't think it would be cost or time effective for a small company to attempt more than superficial customization. This is pretty much the same for Shopify and PrestaShop. As a store front and blogging platform, LemonStand is elegant but it is not a website development tool like Wix, Weeble or even Squarespace.
• LemonStand manages this expectation with excellent email support. There is no user forum and no third party templates for LemonStand, and this is a good thing. When I wanted to modify a specific aspect of the template, I emailed the issue/question to LemonStand support and consistently received advise including instructions on how to adjust the widget or exposed page code to resolve my problem.
• Documentation is out of date and could use a good proofread. Videos and tutorials are too simple to be really helpful.

Incentivized

Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it

As an experienced user of Adobe Commerce platform, i found the platform complex for beginners yet very flexible to customize as per the client requirements be it a integration with third party system, implementing any payment gateway, managing multiple stores or customising the Adobe Commerce default functionalities, we did not experience issue with it.

Incentivized

The technical service was impeccable. They were on point and were very knowledgeable.

Great value for an flexible, open source platform.

Open source nature of Magento was a key consideration, particularly when launching in new markets. Cost is another key factor here and the GMV model is an important enabler for us as we continue to grow. Adobe Commerce is highly extensible and advanced customization and flexibility built in meaning that we can shape the product into exactly what we require.

Incentivized

I looked closely at every e-commerce product I could find.

• LemonStand had very high satisfaction from current users.
• Email support is polite, accurate and fast.
• Company is located in Canada.
• Refund policy appears to be ethical.
• Shopping experience is sharp! I like it a lot.

Incentivized

• When we first went LIVE with Adobe Commerce our SEO / Organic traffic plummeted and so did our conversion so our initial take of Adobe Commerce wasn't great. This was partly to do with business decisions but also to do with out of box functionality not being as expected.
• Fast forward and we basically did a redesign on the platform and partnered with a fantastic SEO partner and improved results and now are doing extremely well on the Magento platform. Much improved!

Incentivized

• I expect ease of use and mobile look and feel will increase customer sales.

Incentivized