Adobe Commerce vs. PrestaShop

We need to do a lot of quotes, and sometimes customers call and want to pay. Adobe Commerce (Magento) did not let you keep saved quotes, so you had to put people on hold whilst you started making the order from scratch rather than just taking payment, which was very annoying.

Incentivized

I really wouldn't recommend PrestaShop to every person or business. This service has very good features to be able to create an online store and allow customers to add products to their cart instantly, it allows to make electronic payments quickly and the money reaches the company's wallet instantly, without However, it has many disadvantages, PrestaShop does not have a technical service to help implement the software on the website, so if you are thinking of using PrestaShop, you must first have a good team of web developers who are capable of integrating PrestaShop with the Wordpress site without any problem, in addition, PrestaShop takes up a lot of space in the Hosting service, each product that you add to the PrestaShop catalog occupies much more Hosting space and this causes the catalog to take longer to load when the client comes to visualize it. To use PrestaShop I recommend a very powerful Hosting that is able to withstand the high consumption it has.

Incentivized

• Magento Commerce Cloud allows us to develop our own custom solutions for problems that we need solved.
• Magento Commerce Cloud can also be integrated with many of the third part vendors that we use. This has made many implementations go very smoothly and tends to be much quicker than developing our own custom solution.
• There are many features available right out of the box. Many of them we have not implemented yet, but it is great to have them available to us when we are ready.

Incentivized

• Quite easy to use compared to other open-source e-commerce software.
• Has lots of free plugins to help you set up a great basic shop.
• You can easily create your own unique site.
• Lots of payment option plugins and you can use them to sell globally.

Incentivized

• The Magento admin is not as user-friendly has other e-commerce platforms, and this is why I never recommend it for smaller ecommerce stores.
• You absolutely need a skilled developer to customize and extend Magento. A skilled developer can make Magento amazing, but if you're looking for a DIY website option, Magento will frustrate you.
• Magento takes a lot of server resources, so you will not be able to run on it a shared hosting account. You will need a dedicated server for it.

Incentivized

• Since it starts as ready to go platform it's difficult to protect your store from being copied by someone else
• Without a developer, you depend on Prestashop's modules marketplace that lacks free extensions
• Since it isn't an enterprise level platform the use of Prestashop is strictly related to the size of your business

Incentivized

Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it

Considering the problems we had and still have, 0.

As an experienced user of Adobe Commerce platform, i found the platform complex for beginners yet very flexible to customize as per the client requirements be it a integration with third party system, implementing any payment gateway, managing multiple stores or customising the Adobe Commerce default functionalities, we did not experience issue with it.

Incentivized

The lack of performance and the unstable system make it very hard to use it for a serious e-commerce application.

100s of implementation and so far no major security breaches.

Some caching and optimization is definitely needed. However, it is not as bloated as other CMSs with lots of plugins needed.

The technical service was impeccable. They were on point and were very knowledgeable.

Since we use PrestaShop OpenSource there is only community support. What we found is that many other users fight with the same problems and there seems no solution or input from the PrestaShop developers' side.

Great value for an flexible, open source platform.

Open source nature of Magento was a key consideration, particularly when launching in new markets. Cost is another key factor here and the GMV model is an important enabler for us as we continue to grow. Adobe Commerce is highly extensible and advanced customization and flexibility built in meaning that we can shape the product into exactly what we require.

Incentivized

As compared to other open-source systems, PrestaShop has the most elegant backend interface. Most of your standard eCommerce features come default: 1. Invoice and Delivery documents in PDF, 2. Promotion and discount mechanism, 3. SEO functionalities, 4. Quick access, 5. Statistics, 6. Categorization, Brands, Attributes, Features/Filters, sorting, pagination, list or grid view. The next best thing is the stability of versions. Currently, at only ver1.7, this is the only open-source CMS that doesn't require the constant nightmare of updating and breaking the site. The open-source community is still offering modules for ver1.5, 1.6 and 1.7. If you need modules to enhance the features, it is also a one-time cost since the versions are so stable. The experiences with 3rd party module developers are very good so far. Most modules are from EUR49-100.

This is the best example of "If it's not broken, don't fix it!".

• When we first went LIVE with Adobe Commerce our SEO / Organic traffic plummeted and so did our conversion so our initial take of Adobe Commerce wasn't great. This was partly to do with business decisions but also to do with out of box functionality not being as expected.
• Fast forward and we basically did a redesign on the platform and partnered with a fantastic SEO partner and improved results and now are doing extremely well on the Magento platform. Much improved!

Incentivized

• If you don't have open source developers on staff it will be costly.
• The out-of-the box solution is not really a solution. Be prepared to hunt down modules to do standard things you'll want to do.
• The interface is unlike the e-commerce usual. There will be a learning curve and don't count on online documentation.

Incentivized