Adobe Commerce vs. SAP Commerce Cloud

Adobe Commerce

241 Reviews and Ratings

SAP Commerce Cloud

184 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Adobe Commerce	Score8.1 out of 10	N/A	Adobe Commerce delivers personalized shopping at scale. Delivered as Adobe Commerce as a Cloud Service (ACCS), it boosts conversion with an AI-powered storefront, built-in merchandising, and GenAI-driven content. ACCS supports rapid expansion through multi-site, multi-language, and multi-brand capabilities, handling millions of SKUs, complex catalogs, and custom pricing. Always-on SaaS innovation lowers total cost of ownership by removing upgrade overhead and minimizing…	N/A
SAP Commerce Cloud	Score7.9 out of 10	N/A	SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.	N/A

Pricing

Adobe Commerce

SAP Commerce Cloud

No answers on this topic

No answers on this topic

Pricing Offerings
Adobe Commerce	SAP Commerce Cloud
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

Must contact sales team for pricing.

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Community Pulse
Key User Insights
	Adobe Commerce	SAP Commerce Cloud
Considered Both Products	Adobe Verified User Chose Adobe Commerce Shopify has the bad habit of charging transaction fees unless you use Shopify Payments, and this aspect only is usually a no-go if you have a big eCommerce to handle. Salesforce has very similar capabilities and probably has a better ecosystem, but it's customization capability … Incentivized Helpful? Jeff McRitchie Vice President of Ecommerce in Marketing at MyBinding.com (Retail, 51-200 employees) Chose Adobe Commerce Magento is a great mid market product. It give you the ability to customize and can handle more complex business needs than both Shopify and BigCommerce. The ability to host the platform yourself and have full access to the source code allows for larger more complex catalogs, … Incentivized Helpful? Verified User Chose Adobe Commerce - Strong community support - Flexibility on customization - Easy API setup Incentivized Helpful? Verified User Chose Adobe Commerce We recommend Magento because it serves a specific market. All these tools have a similar feature set but can be consumed in different ways for different reasons. ATG and hybris are large enterprise class solutions. Magento and Demandware are typically for SMBs. Not to say there … Helpful? Verified User Chose Adobe Commerce Shopify, BigCommerce, oscommerce, etc - Magento, provides merchants with lower budgets and less manpower, the ability to have a fully-featured web storefront without the cost of flexibility. Magento allows merchants the ability to fully customize their platform as they see fit We… Helpful?	SAP Verified User Chose SAP Commerce Cloud Commerce Cloud has significantly better SEO capabilities out of the box. We had to use a third-party plugin tool with Magento to resolve issues with metadata, canonical tags, and other related problems. Given the critical importance of SEO to an e-commerce site, it was the … Incentivized Helpful? Gonzalo Sanchez Head of Product Innovation in Marketing at Seguros Monterrey New York Life (Insurance, 1001-5000 employees) Chose SAP Commerce Cloud I have worked with Salesforce Commerce Cloud and Adobe Commerce. As for the alternatives, SAP Commerce Cloud is much more adaptable with other SAP systems, as it becomes a part of a single data environment. The reason for selecting SAP Commerce Cloud was considered because of … Incentivized Helpful? Verified User Chose SAP Commerce Cloud Better, native integration with other SAP products and almost the same functionalities. Less time spent in integrations means more time available for customization and training. Incentivized Helpful? Oscar Alcalá Software Architect in Information Technology at Vauxoo (Internet, 51-200 employees) Chose SAP Commerce Cloud Against Odoo: SAP Commerce Cloud is primarily an e-commerce platform as we call it, a vertical solution. Odoo on the other hand is a Monolithic ERP with an E-commerce app not specifically designed for high performance on the web. Against Shopify: Shopify is more of an … Incentivized Helpful? Charles Ahn Director in Professional Services at KPMG (Information Technology & Services, 10,001+ employees) Chose SAP Commerce Cloud SAP Commerce Cloud is best suited for companies that already have a SAP heavy back office. Incentivized Helpful? Brian Wemple SAP Technical Manager in Information Technology at FFF Enterprises, Inc. (Pharmaceuticals, 501-1000 employees) Chose SAP Commerce Cloud Vastly superior Incentivized Helpful? Chetan Chopade SAP Cx Manager in Information Technology at PwC India (Information Technology & Services, 10,001+ employees) Chose SAP Commerce Cloud SAP Commerce cloud stack is based on the Java and Spring framework. This helps the client to customize easily and build custom integrations with any 3rd party systems. SAP ERP is being used in most of the industries as their backend ERP, which helps them to build the e-commerce … Incentivized Helpful? Verified User Chose SAP Commerce Cloud SAP Commerce Cloud has tight integration with the backend SAP allowing for our specific business requirements to be tied into the platform. The site user friendliness was intuitive and received nothing but positive feedback from the user community. Data integration and … Incentivized Helpful? Verified User Chose SAP Commerce Cloud We usually select SAP Commerce Cloud for its great customization capacity, scalability, and support levels, however, it lags behind some of its competitors in aspects such as price and production golive complexity. Incentivized Helpful? Sumit Bisht Technical Manager in Engineering at EY (Consumer Services, 10,001+ employees) Chose SAP Commerce Cloud This is more customizable than its competitors and is much more customizable and possesses greater flexibility as well as a multi-channel environment for flexibility in its delivery. It comes with Out of The Box setup for B2B, B2C, Telecom, Utility, Marketplace, and … Incentivized Helpful? Yeo Sueiro Lee Lead Software Test Engineer in Information Technology at Shopee (Telecommunications, 5001-10,000 employees) Chose SAP Commerce Cloud It may be customized and is simple to combine with other apps and open-source software. Incentivized Helpful? Verified User Chose SAP Commerce Cloud It is the best suited platform for large business to business organizations looking to lean into digital commerce and scale their organizations for the long term. Other platforms are better suited for early stage or mid market businesses in retail and other verticals. Incentivized Helpful? Jamaal Dickerson Certified Personal Trainer in Professional Services at Brick Bodies Fitness Services, Inc. (Health, Wellness and Fitness, 501-1000 employees) Chose SAP Commerce Cloud SAP is a very complex and well-put-together software and there are a plethora of platforms available. SAP Commerce Cloud was chosen as the software for our organization to use because every application can be integrated across all platforms. The training is extensive but there … Incentivized Helpful? Verified User Chose SAP Commerce Cloud Hybris is a massive enterprise-grade system that is built for scale. If your business has <1000 SKUs in the catalog and lacks a large full-stack +java e-commerce dev team, stick to a lighter, more agile solution. Hybris is a nuclear aircraft carrier, and it will take a lot of … Incentivized Helpful? Ivan Boada Jefe de Consultoría in Information Technology at LUBO Consulting (Computer Software, 1-10 employees) Chose SAP Commerce Cloud In terms of price is not comparable with Open Source platforms, but not in capabilities, functionality, security, customization and many other things either. I use this system for different clients, and I can assure you that every project has his right solution. Sometimes SAP … Incentivized Helpful? Oleksandr Sholokh Senior Software Engineer in Engineering at EPAM Systems (Retail, 10,001+ employees) Chose SAP Commerce Cloud Hybris becomes a leader in e-commerce platforms as SAP continuously improves it. Each half year we can see a new version for a lot of solutions for the most rerecent-commerce challenges: configurable promotions, coupons, wish lists, unbounded carts, live edits, responsive … Incentivized Helpful? Mustafa Yildirim, MSc, PMP, PSM Java Developer in Information Technology at Koton Mağazacılık (Retail, 5001-10,000 employees) Chose SAP Commerce Cloud I did not select it and actually, i was not in elimination process Incentivized Helpful? Verified User Chose SAP Commerce Cloud SAP Commerce cloud solution is bit expensive than Magento Commerce Solution. Incentivized Helpful? Verified User Chose SAP Commerce Cloud While SAP Commerce Cloud may not offer the flexibility and technology other solutions liek e.g. commercetools offer, it has a better overall value. At least for our B2B customer portal requierements. It gains also in points if in the company other SAP solutions like ERP or CRM … Incentivized Helpful? Verified User Chose SAP Commerce Cloud good integration with SAP S/4 HANA and other SAP CX application like CPQ Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Adobe Commerce

SAP Commerce Cloud

Comparison of Online Storefront features of Adobe Commerce and SAP Commerce Cloud
Feature	Adobe Commerce 7.6 34 Ratings	SAP Commerce Cloud 7.9 79 Ratings
Product catalog & listings	8.233 Ratings	8.375 Ratings
Product management	9.034 Ratings	7.875 Ratings
Bulk product upload	8.829 Ratings	7.572 Ratings
Branding	6.130 Ratings	8.569 Ratings
Mobile storefront	5.232 Ratings	7.469 Ratings
Product variations	7.132 Ratings	7.669 Ratings
Website integration	9.132 Ratings	7.874 Ratings
Visual customization	9.034 Ratings	8.470 Ratings
CMS	6.133 Ratings	7.871 Ratings

Comparison of Online Shopping Cart features of Adobe Commerce and SAP Commerce Cloud
Feature	Adobe Commerce 6.2 33 Ratings	SAP Commerce Cloud 8.2 71 Ratings
Abandoned cart recovery	5.228 Ratings	8.014 Ratings
Checkout user experience	7.133 Ratings	8.470 Ratings

Comparison of Online Payment System features of Adobe Commerce and SAP Commerce Cloud
Feature	Adobe Commerce 6.3 33 Ratings	SAP Commerce Cloud 7.2 62 Ratings
eCommerce security	6.333 Ratings	7.262 Ratings

Comparison of eCommerce Marketing features of Adobe Commerce and SAP Commerce Cloud
Feature	Adobe Commerce 7.3 32 Ratings	SAP Commerce Cloud 7.5 71 Ratings
Promotions & discounts	7.332 Ratings	7.870 Ratings
Personalized recommendations	8.129 Ratings	7.263 Ratings
SEO	6.429 Ratings	7.661 Ratings

Comparison of eCommerce Business Management features of Adobe Commerce and SAP Commerce Cloud
Feature	Adobe Commerce 8.9 34 Ratings	SAP Commerce Cloud 8.2 72 Ratings
Multi-site management	10.027 Ratings	8.267 Ratings
Order processing	8.233 Ratings	8.269 Ratings
Inventory management	8.233 Ratings	8.264 Ratings
Shipping	8.931 Ratings	8.564 Ratings
Custom functionality	9.133 Ratings	7.668 Ratings

User Ratings
	Adobe Commerce	SAP Commerce Cloud
Likelihood to Recommend	7.3 (42 ratings)	8.3 (81 ratings)
Likelihood to Renew	9.0 (9 ratings)	10.0 (2 ratings)
Usability	4.0 (2 ratings)	8.2 (14 ratings)
Availability	10.0 (2 ratings)	- (0 ratings)
Performance	9.0 (1 ratings)	- (0 ratings)
Support Rating	8.0 (1 ratings)	10.0 (3 ratings)
Online Training	8.0 (2 ratings)	- (0 ratings)
Implementation Rating	8.0 (1 ratings)	9.1 (2 ratings)
Ease of integration	- (0 ratings)	9.6 (48 ratings)
Product Scalability	- (0 ratings)	9.6 (48 ratings)