Adobe Connect vs. Amazon Chime

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Connect
Score 7.6 out of 10
N/A
Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.
$50
per host/per month
Amazon Chime
Score 5.6 out of 10
N/A
Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.
$0
per minute
Pricing
Adobe ConnectAmazon Chime
Editions & Modules
Meetings
$50
per host/per month
Webinars & Learning
$130
per host/per month
Small Meetings
Free
Forever free for up to 3 participants
Business Calling - Inbound
$0.002216
per minute
Business Calling - Phone Numbers
$1
per number per month, US Only
Meetings - Pro
$3
*per user per day
Meetings - Basic
Free
Business Calling - Outbound
Country Dependent
per minute
Business Calling - Receive Text
Free
US Only
Business Calling - Send Text
Country Dependent
Offerings
Pricing Offerings
Adobe ConnectAmazon Chime
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*up to $15.00 per user per month
More Pricing Information
Community Pulse
Adobe ConnectAmazon Chime
Considered Both Products
Adobe Connect
Chose Adobe Connect
I think Captivate stacks up against Zoom well. In particular we chose Connect for its accessibility features. As an organization we need to make sure everything we produce/push-out is accessible.
Chose Adobe Connect
More features and functionality if not always as aesthetically appealing.
Chose Adobe Connect
Adobe Connect is better. Connect allows us to customize the meeting space. It allows us to keep a running record of items discussed.
Chose Adobe Connect
We ultimately ended our use of Adobe Connect due to continued issues, lack of resolution & loss of participants. Currently we are using Microsoft Teams as it is our primary communication tool at our organization.
Chose Adobe Connect
Cisco Webex Experience Management
Chose Adobe Connect
I would say Adobe Connect is pretty similar to Teams. WebEx is left to be desired.
Chose Adobe Connect
There is no doubt that Adobe Connect is far and above the best platform for training. Its complexity is overshadowed by the benefits it offers. Two examples are multiple chats and polls at the same time make the learning experience better for the learner.
Chose Adobe Connect
I was not involved in purchasing Adobe Connect, but if I have to give one reason why I would select it among other similar apps it would be because of its device compatability.
Chose Adobe Connect
Adobe Connect is better for hosting online training sessions. It seems to provide more control over the virtual meeting environment when compared to Teams. Although both offer many of the same features it just seems that Adobe Connect is the easier product to use.
Chose Adobe Connect
Adobe Connect has a feature for event management, which ensures even a bigger number of players can be involved in any meeting. There is a private chat option from Adobe Connect, which is instant, and effective. Adobe Connect has a mobile access option, with high compatibility, …
Chose Adobe Connect
Skype for Business (formerly Lync) and Zoom Video Webinar
Chose Adobe Connect
Adobe Connect is more powerful than Skype. It keeps advanced kinds of functionalities and responsive customer support. Also, I like the way it is enhancing its services day by day.
Chose Adobe Connect
I feel that Adobe stacks up very favorably to Skype. They both have a lot of the same feature sets. I would say the main difference between the two is that Skype has the ability to operate in low bandwidth scenarios better and has had less of a problem with dropped calls. If …
Chose Adobe Connect
Adobe connect is cheaper than Zoom. There are so many features like multiple hosts and presenters who can collectively take over the meetings. You can also create polls or questionnaires in the form of quizzes. There is also a chat option. User engagement can easily be figured …
Chose Adobe Connect
Adobe Connect comes in last place compared to the other platforms. Aesthetically it is very outdated and does not seem as modern as compared to the other platforms.
Chose Adobe Connect
i have in the past used webex, zoom, skpe, teams. For what I need it for, [Adobe Connect] works well. Webex, skype, teams are nice in the sense the audio is built in, however [Adobe Connect] offers more in the way of file sharing, link sharing, chats, polling and those are …
Chose Adobe Connect
More features. Reliability is a less. Is an additional cost compared to teams that is part of the Microsoft suite
Chose Adobe Connect
Adobe in terms of functionality is competitive with the other platforms out there. It has a strong reputation and seems to solve most of the organization's issues, however, it is more costly and isn't as user-friendly as it could be. It appears to have a lot of functionality …
Amazon Chime
Chose Amazon Chime
We like the Amazon Chime versus Teams - more features and easy to use. We are able to use instant messages - create rooms and do instant training with screen sharing immediately when needed. All of our users have picked it up quickly and really like it. We quit using teams …
Chose Amazon Chime
Amazon has a very good audio and video quality. Chime's video conferencing feature works as expected there is no lag in the audio. If the internet speed is about 50 mpbs + then it works as a charm! At times the desktop can get slow but the mobile application is pretty fast as …
Chose Amazon Chime
Our reason for the selection of Amazon Chime was a client recommendation. In a comparison of other competitor's products, Amazon Chime provides similar functionality and features. From a pricing perspective, you may opt for pay-per-use pricing which could be confusing for some …
Chose Amazon Chime
Users have a level of familarity with other market leading collaboration products.

However we selected this for the single dashboard for chat, calling, meeting and messaging specifically on phone app. There is a very simple interface with a minimum of clicks to launch the …
Chose Amazon Chime
It's slower and the user experience is much clunkier. It seems like it was developed by and for other developers, not the normal public.
Chose Amazon Chime
Better than skype for business in terms of loading the application onto your device. Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and …
Chose Amazon Chime
I have not tested Amazon Chime, against other market alternatives, as it is being used to meet a specific demand, which is communication with certain companies, as it is the preferred means of communication. But, it is a good tool and does not lose anything to the other tools …
Chose Amazon Chime
All the mentioned above products are better if not rated much higher with the features they have compared to Amazon Chime. Amazon Chime does not support well with google calendar and other negative features I mentioned compared to other products. Amazon Chime lacks features …
Chose Amazon Chime
We chose Amazon Chime due to better pricing, ease of implementation, and great customer support from their team. Better product overall in terms of reliability.
Chose Amazon Chime
Amazon Chime stacks up cleaner and much more intuitive to Google Hangouts Chat. In comparison to Slack, Amazon Chime is much better because Slack is not conducive to having a face-to-face conversation, much less, screen sharing. Microsoft Teams was hard to use when some of our …
Chose Amazon Chime
Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for …
Chose Amazon Chime
I believe the two products (Slack and Skype) are better suited for the situations where it is a smaller crowd. This is due to those systems being easier to chat within and collaborate in the smaller environment.
Chose Amazon Chime
Amazon Chime product stacks up pretty much equal to the other pieces of software that we have used in the past. What drives the use of the software over the others is purely preference. My team has adapted to using this software, and now it has become what they would rather …
Chose Amazon Chime
We used to use Go To Meeting/Go To Webinar for our web conferencing and AT&T Teleconferencing numbers, either separately or in conjunction with the Go To Meeting/Go To Webinar. I liked that Go To Webinar allowed people to pre-register, which gave us the opportunity to prepare. …
Chose Amazon Chime
Chime was a lot less expensive that WebEx. It was also easier to use and maintain.
Chose Amazon Chime
I would say Chime is step below Teams, but manages to get the job done. Chime is more straight forward and simplistic and meets all our basic needs for internal chat.
Chose Amazon Chime
They are all good products, but here is why we switched:

1. UberConf. This was the first conference software we used. It used to be great, it actually had a free version that worked perfectly. Then the service started to falter, mostly lag time between user and presenter. And …
Chose Amazon Chime
Amazon Chime WILL become an industry leader. Amazon is still behind WebEx and is gaining ground on Microsoft. The advantage Microsoft will have is the ability to embed in organizations through Office, and have that advantage over WebEx as well. We selected Amazon Chime as …
Chose Amazon Chime
I believe Amazon Chime is better, easier to use, and had better quality video/audio
Chose Amazon Chime
AWS Chime is very comparable to Zoom meeting. Monthly costs are usually cheaper but are variable and can fluctuate. Reporting on AWS Chime is great but needs some additional back-end set-up that could be cumbersome. Overall... ease, quality, look and set-up is very easy. …
Chose Amazon Chime
I have used GoToMeeting, which is a major competitor to Amazon Chime, and I can confidently say that GoToMeeting is literally ten times better. We rarely have any of the issues with GoToMeeting that we do with Amazon Chime. I highly recommend GoToMeeting over Amazon Chime …
Chose Amazon Chime
High quality of audio and video, and great meeting experiences.

Chose Amazon Chime
Amazon Chime is great for call and video quality. It's pretty comparable to Zoom both in cost and capabilities. It's definitely superior to UberConference and Join.Me, both of which are not particularly reliable. I have had call quality and the screen shares freeze up. …
Chose Amazon Chime
Chime and Biba are interchangeable to me, both accomplish the same task. We have transitioned to Chime as it was created by Amazon and we support Amazon, so it was an easy decision for us. I do enjoy Chime more as it just seems to work effortlessly. I would recommend it to all.
Features
Adobe ConnectAmazon Chime
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Adobe Connect
7.9
Ratings
1% below category average
Amazon Chime
10.0
Ratings
23% above category average
High quality audio8.60 Ratings10.00 Ratings
High quality video7.10 Ratings10.00 Ratings
Low bandwidth requirements6.80 Ratings10.00 Ratings
Mobile support9.00 Ratings10.00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Adobe Connect
7.6
Ratings
4% below category average
Amazon Chime
9.2
Ratings
15% above category average
Desktop sharing7.90 Ratings10.00 Ratings
Whiteboards7.40 Ratings8.30 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Adobe Connect
7.9
Ratings
5% below category average
Amazon Chime
9.7
Ratings
16% above category average
Calendar integration9.10 Ratings10.00 Ratings
Meeting initiation8.50 Ratings10.00 Ratings
Integrates with social media7.20 Ratings8.30 Ratings
Record meetings / events7.40 Ratings10.00 Ratings
Slideshows7.20 Ratings10.00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Adobe Connect
8.6
Ratings
5% above category average
Amazon Chime
10.0
Ratings
20% above category average
Live chat9.40 Ratings10.00 Ratings
Audience polling8.20 Ratings10.00 Ratings
Q&A8.20 Ratings10.00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Adobe Connect
8.8
Ratings
8% above category average
Amazon Chime
10.0
Ratings
21% above category average
User authentication7.90 Ratings10.00 Ratings
Participant roles & permissions9.20 Ratings10.00 Ratings
Confidential attendee list9.30 Ratings10.00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Adobe Connect
-
Ratings
Amazon Chime
10.0
Ratings
24% above category average
Video conferencing00 Ratings10.00 Ratings
Audio conferencing00 Ratings10.00 Ratings
Video screen sharing00 Ratings10.00 Ratings
Instant messaging00 Ratings10.00 Ratings
Best Alternatives
Adobe ConnectAmazon Chime
Small Businesses
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.1 out of 10
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.1 out of 10
Medium-sized Companies
JioMeet
JioMeet
Score 10.0 out of 10
JioMeet
JioMeet
Score 10.0 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.4 out of 10
Webex Meetings
Webex Meetings
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe ConnectAmazon Chime
Likelihood to Recommend
7.7
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
7.7
(0 ratings)
-
(0 ratings)
Availability
5.5
(0 ratings)
-
(0 ratings)
Support Rating
7.5
(0 ratings)
8.8
(0 ratings)
Online Training
7.5
(0 ratings)
-
(0 ratings)
Implementation Rating
7.9
(0 ratings)
-
(0 ratings)
Product Scalability
5.0
(0 ratings)
-
(0 ratings)
User Testimonials
Adobe ConnectAmazon Chime
Likelihood to Recommend
Adobe Connect is wonderful for repeatable branded learning experiences or webinars. They allow for creating an event with a series of similar layouts. The ability to alter these are easy, and duplicating layouts makes for fast alterations. Changing between layouts also creates visual interest as learners see things shift. Adobe Connect also is great for accessibility, the captions allow for resizing and placing the captions in various sections. The recordings also can have a searchable transcript to get to the information you want fast. Adobe Connect allows for running fun games/events as well, there are lots of apps that make the experience unique, and allows for managing content on screen as you'd like.
Read full review
Great tool which can be used for collaborating and sharing screens. It helps in integrating with calendar effortlessly and send invitations for the meeting. Sometimes it takes time to load the application on your device and is not compatible with all browsers. It has different options of muting and sharing screen during presenting.
Read full review
Pros
  • It's a quick method to exchange files, file, documents, and videos from a web app. Real-time conversation, and screen-sharing are all supported. It has a highly user-friendly interface. It is really simple to assist the teams.
  • Even team engagements is beneficial since it allows them to share their expertise with others, and the big benefit is the security of the rooms' access is fairly simple to manage.
  • The interface, which include features like notes, chat, pods, etc. When we're trying to gather rapid and exact information, simplify our work as much as possible.
  • Adobe Connect's features since they allow team members to express their ideas during meetings without causing disruptions, thereby bypassing the current international boundary of distance.
Read full review
  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
Read full review
Cons
  • No virtual background option
  • Without multiple screens, you can't really see the room while you're screen sharing, making it harder (but not impossible) to monitor chat, and, I think, not possible to see others' webcams.
  • No "call me" feature.
  • Very expensive!
Read full review
  • I'd like to see more sentiment analysis around the conversation between the salesperson and the prospect. This would make great for coaching opportunities after the call to make our sales reps better.
  • In a few instances, members of our sales team had issues with sharing call recording links with their prospects. Our product team came to the conclusion it was coming from the Amazon Chime end.
Read full review
Likelihood to Renew
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
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No answers on this topic
Usability
I give this rating because the connectivity issue is way too big of an issue for me. The reception connectivity issue even though I'm hardwired to my internet is constantly dropping to the point where my trainer is constantly cutting out. And I know it's not an internet issue on my end because I have a very high amount of connectivity with my internet provider here in Ontario Canada. I have one of the highest download and upload packages that you can get with my service provider. And I'm able to surf the Internet and use all of the programs connected to our VPN without any issues whatsoever.
Read full review
No answers on this topic
Support Rating
The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
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They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
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Online Training
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Read full review
No answers on this topic
Implementation Rating
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
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No answers on this topic
Alternatives Considered
Adobe Connect has a feature for event management, which ensures even a bigger number of players can be involved in any meeting. There is a private chat option from Adobe Connect, which is instant, and effective. Adobe Connect has a mobile access option, with high compatibility, and other programs may lack the ability. Finally,. Adobe Connect supports surveys, and polls can easily be executed from the program
Read full review
Our reason for the selection of Amazon Chime was a client recommendation. In a comparison of other competitor's products, Amazon Chime provides similar functionality and features. From a pricing perspective, you may opt for pay-per-use pricing which could be confusing for some users. There are also basic and Pro subscription plans depending upon what you need. We did a free trial for 30 days and then procured a few accounts for internal and external use.
Read full review
Return on Investment
  • Overall, the investment has been alright and has made sense. I'm not privy to all of the numbers, but it seems like the ROI has been fine. It's resolved most issues regarding virtual conferencing.
  • It does sound like Adobe is on the expensive end versus other competitor platforms, so smaller organizations may not be suited for this platform.
  • Some competitor platforms may offer more features and more robust experiences, with a more user-friendly user interface as well.
Read full review
  • Amazon Chime has been an incredibly cost effective way to add video and conference line services (with screen sharing) to our day to day operations because we have an account for free for being Vonage customers.
  • A pro account only costs $15 a month, and you only need one pro account for a small office. If others in your organization need to join, all you need is a basic account to join. You need a pro account in order to launch and administer meetings.
Read full review
ScreenShots