Adobe Experience Manager is a combined web content management system and digital asset management system. The combined applications of Adobe Experience Manager Sites and Adobe Experience Manager Assets is offered by the vendor as an end-to-end solution for managing and delivering marketing content.
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Image Relay
Score 9.5 out of 10
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Image Relay Marketing Delivery keeps digital assets and product information in one place with the goal of supporting fast, seamless creation and delivery.
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Pricing
Adobe Experience Manager
Image Relay
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adobe Experience Manager
Image Relay
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Adobe Experience Manager
Image Relay
Considered Both Products
Adobe Experience Manager
Verified User
Anonymous
Chose Adobe Experience Manager
End to end capabilities as well as integrations with upstream and downstream systems to make work flows, easier and faster time to market
SSO is one fits all, so we don't have to have a separate SSO for each application of Adobe The integration with Analytics works perfectly and bring directly value really quickly Target remains more complicated to set up, but can also bring a lot of value once integrated with …
Adobe Experience Manager is what I use most frequently. While the other tools I listed above are important, they are ultimately a secondary tool utilized on a need by need basis where as AEM is what we use daily for content creation, content updates, content optimization, etc.
AEM is comparable to Sitecore and less agile than Bynder, but Adobe products were already being used across the org and adding AEM allowed us to link it all together.
The decision really seemed to come down to the interface, the value, and the approach to innovating how the assets were stored and accessed. It was important to us that our DAM has plenty of features and options while also not being over-designed or overcomplicated. It needed …
The discovery process was by far the best with Image Relay. We did not have to waste time on several sales calls before they gave us a real demo and answered our specific questions. We got EVERYTHING we needed to know in the first meeting and that ultimately did help us make …
I find Image Relay to be superior to all three platforms mentioned above. IR is faster, has a cleaner interface, has outstanding support, and is highly customizable. Image Relay just makes sense for us on every level. While there are other options, some free, nothing stacks up …
I got a presentation from each and I felt the connection with Image Relay was better for me. Every need we had were covered by the Image Relay system. The presentation was really professional and we could feel that they knew what they were doing. Of course, the price was also a …
We were using our in-house storage NAS system and Backup on DVD and hard drive. The issue is that we lost a lot of data by it either crashing or becoming unreadable. And it's very difficult to organize and share data. To share data we were using WeTransfer, but the issue is …
Google Drive does not have the same capacity and functions that Image Relay has, so it is really no competition at all. I really enjoy all the functions that Image Relay has that other companies may not have considered.
We compared Image Relay to a couple of other digital asset management systems and chose Image Relay based on a strong recommendation from the company that digitized thousands of our archived photos and documents. They noted that many of the features are similar product to …
Image Relay's share function works similarly to these other products, which worked well enough for us. But Image Relay's share function makes the process of searching for, selecting, and sharing photos fast and seamless. There's also less need to clean out old files and photos. …
Drive is good but the way to find and organize folders is less user-friendly. Sharepoint is not user-friendly at all. We Transfer is easy to share and download once but not as a permanent online library. I really think Image Relay is the best option to create a common space …
We have always used dropbox or google drive and while they have served their purpose, they don't operate on the same level as Image Relay. The easy-to-use organization along with the ability to create your own APIs and do mass moves and uploads and distinct meta-tagging is key …
We used Kwikee (which is now Syndigo I believe) for many years. Clunky interface and it was very slow to get new assets up. Image Relay was a very refreshing change!
I have used several digital asset management systems in relation to archives work, and I think Image Relay is the most user-friendly and clean looking.
I created a rubric to compare IR with Intelligence Bank and PhotoShelter. Some of the comparisons were close, but ultimately the intuitive user interface, price, and back-end programming (as analyzed by our web guy) helped us select Image Relay.
Image Relay is much more user-friendly and easy to access. I struggled with Adobe Creative Cloud and Microsoft Teams because it is so much simpler in layout and structure. You do not need to hunt around forever to find what you're looking for. It is also more cost-effective …
Canto Cumulus was the best competition. It did a few of the things mentioned earlier a little better. We had chosen Image Relay before finding Canto, and have not felt compelled strongly enough to switch. If we were starting over, we might start with Canto.
I'll answer the second one because I mean, the first one I don't have an issue with. The second scenario is we oftentimes have the need to spin off very small campaign style sites or sites that generate leads but are unbranded and that sort of thing. So that's hard to do in AEM because you have to then create another organization within AEM to do that. And we're talking about sites that are maybe five to 10 pages in size. So we've been investigating Edge, but then that's a different workflow, so we'd have to train people on that. So it would be nice if there was something within the AEM structure that could allow you to do something very similar to Edge, where you make some small micro sites that are not necessarily branded, that you could still host within the platform and not have to retrain everybody on a completely different platform.
Image Relay is perfect for a creative team that is putting out a lot of content and always creating more. It works great with freelancers and has customizable access for different groups of individuals. I have not seen the PIM side of things with Image Relay. Management chose a different system for our PIM but it was prior to learning about Image Relay. The system we have for PIM seemed more robust for syndicating to multiple channels, however, it does not have the collaboration a creative team needs as Image Relay does.
It allows us to scale so that we can make a change on a global footer. And it applies to all of the different property websites. It allows us to set up components and compartmentalize things in a way. The big thing is that it's scalable. And then it also ties into Adobe Analytics and other Adobe products. So we are a complete Adobe shop. Every Adobe product that we can use, we use. I don't think we do it for marketing so much, but for doing target testing and analytics, data scientists are using the same product and so it all speaks.
It's SO easy to create upload links and send them to people when you need materials from them. I love that you are emailed when someone uploads to a folder you created.
The support team is great at Image Relay too—I've rarely had any problems, but when I do or have questions they respond very quickly!
easier way to make universal changes for multiple websites at a time (ie pushing out a new experience fragment to all as opposed to having to individually add to each site)
easier way to get site images to look and be sized exactly as I want directly from the site page editor
The AI tagging terms are too generic to really be helpful to us.
When we did our initial upload the system couldn't pull in old dates, so everything has a date of the day it was uploaded. It will be a while before searching by "most recent" works properly.
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
I believe once all of our staff see how efficient Image Relay is in managing our digital assets, there will be no question that the cost vs. value will mandate continued use moving forward. It literally will pay for itself in saved staff time, I believe.
Sure there are a few quirks in the interface, but once you learn them, building and editing pages is fast and efficient. Once you have the content and the planned design decided (how the pages will look and which components you will use), page builds and publishing are quick. I was able to build a 10-page specialized site with cards built using the list component in an afternoon
I didn't have to be trained to figure out how to use it, everything is straight forward which is important when you have a lot of external-facing users on this platform. The folders help you navigate what you have but I also use the search feature a lot if I'm not sure what I'm looking for.
Being part of Adobe Suite means you are already notified when the tool has any outages. However, I have never faced unplanned outages. Whenever you face any issue with the site, it is clearly stated if there were any planned outages and how quickly you will be back to normal. So, I will say that even the outages are planned and managed in a great way like their other services.
With respect to performance, Adobe experience manager is one of the best in the CMS space. We didn't observe frequent slowness on platform, however the systems which are accessing experience manager should be of good specifications without which slowness would be observed. Adobe experience manager works well in integration with other solutions, unless the destination application is designed to trigger frequent calls to AEM.
Adobe Experience Manager, in all its capacity, is a great alternative to any other CMS you are using. It helps in rapid development and makes life easier for maintaining the website for multi-language sites. Technical know-how is eliminated at content authoring. Better documentation in terms of live examples with videos would be appreciated.
Amazing. We are having a quick call once a week to be sure we are right on track. They answer all our questions right away and if they are missing something they will just find the answer and get back to us as fast as possible. There is no need to look elsewhere!
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
SSO is one fits all, so we don't have to have a separate SSO for each application of Adobe The integration with Analytics works perfectly and bring directly value really quickly Target remains more complicated to set up, but can also bring a lot of value once integrated with the rest of the Adobe platform The fact that the solution is Cloud services is also a big advantage for maintenance
The decision really seemed to come down to the interface, the value, and the approach to innovating how the assets were stored and accessed. It was important to us that our DAM has plenty of features and options while also not being over-designed or overcomplicated. It needed to have a flow and logic to it so that we could do more while not being overwhelmed or lost in the product. In all of these areas, Image Relay really seemed to stand out among the rest.
