Adobe Workfront vs. Roadmunk

Workfront enables us to manage all our projects effectively while providing a comprehensive overview of team resources. The Resource Planner helps the team identify their capacity to determine whether they are over- or under-allocated. This information is crucial for project planning and ensuring team members do not experience burnout.

Incentivized

Roadmunk allows us to configure and share customized views of our roadmaps. As a platform, it has demonstrated progress in its scalability and performance, which has accommodated the growth our team has seen over the last two-plus years. Particular strengths include configurability and customization, along with options for views, exports, and sharing with internal and external audiences.

Incentivized

• Routing. Workfront's capabilities to route tasks to multiple people far exceeds the capabilities of SharePoint in terms of back-end configuration required and ability to track task status.
• Form Creation. Workfront forms have a better UX than SharePoint as well as the ability to customize forms based on certain responses.
• Project Management Tracking & Reporting. The ability to track task and project statuses and send reminders/alerts when parameters are set are very helpful. Additionally, the reporting capabilities are very helpful when tracking multiple projects across multiple functions to deliver to leadership.

Incentivized

• Collaboration – Roadmunk makes it very easy to work and edit within a team structure.
• User Experience – The usability of the product made it quite easy for the entirety of the team to hit the ground running (i.e. very little training was required).
• Rollups – Each product line and therefore each product owner could easily focus on their particular roadmap without having to sort through the master roadmap making it highly efficient, while at the same time making it quite easy to pull all updates into one high-level document.

Incentivized

• Notifications (sometimes I am emailed when I am tagged, other times I am not)
• Certain file formats do not render correctly in Workfront Proof (eg, .XLS files)
• It can be difficult to manage projects if you have not been assigned the correct permissions.

Incentivized

• The fact that you have to add a date to everything; dates stick to people’s minds.
• Connecting bars to milestones; unclear which to use when.
• Collaboration isn’t great; can’t track changes, add comments, etc.

Incentivized

All that I've said already is why. I suppose the clearest way to say it is that at this point? I cannot imagine running the 300+ active projects in eMarketing without AtTask; it simply wouldn't be possible and even more; I wouldn't imagine why we'd try to find an alternative tool when we have one meeting our needs.

For my needs, it's easy to jump in and out of, make changes and update projects, and check in with my employers. I haven't used to it create my own projects, they're created by my employer as we go, I suspect it's not hard to use in that way, but I don't have first-hand knowledge.

Incentivized

Performance has improved meaningfully over the last 12 months or so, especially in our views that contain many roadmap items. Some challenges remain, however, particularly when changing the timeline and in scenarios of multiple users interacting with the roadmap simultaneously.

Incentivized

Maintenance is required, but usually after work hours, Some days the proofing tool function is not operational, but this is a new function of the tool that WF is working out. the kinks on. Chrome is the best browser to use the system in and we find Firefox and Explorer lose some view functionality - Gantt Chart, Resource Grid

Incentivized

Workfront's performance has been very good. Everything always feels very fast and snappy in my experience. We have integrated it with custom scripts to create folder structure for media managing our projects. It works very well.

Incentivized

I haven't directly interacted with the Workfront support team, but my sense, from speaking to the person in our organization who's job this is, is that they are generally very responsive to support requests, and very supportive an pro active in making sure that those requests are taken care of in a timely manner.

Incentivized

The Roadmunk team has been great to work with...whether proactive communications about new features or the occasional outage, or when we reach out to them with feature requests, assistance/support, or even license management and renewals - they are top notch.

Incentivized

It was from my boss, not a rep from AtTask.

The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.

We have implemented and integrated Workfront into three departments (R&D, Marketing, and IT). All have experience overall performance gains in productivity. R&D has developed a record number of new products, while streamlining and reducing workloads. Complex projects are now easily managed and delivered. Marketing has expanded the management of media and collateral, implemented more campaigns and increase brand value. IT projects are all now visible and managed. Helpdesk is being converted to the system allowing for better visibility and management of day to day requests from our growing company

While I consider Jira to have a somewhat different targeted use case from Adobe Workfront, they definitely overlap in some of their capabilities. As mentioned earlier, I find that Adobe Workfront is better at tracking progress and managing resources for larger projects that cross a number disparate teams or stakeholders. Meanwhile, Jira is better for tracking individual projects within a single team or smaller tasks, something that can be a bit harder to do at scale in Adobe Workfront.

Incentivized

Roadmunk has an actual product management workflow design built into it vs trying to use eg generic e-post-it software like Trello. Trello is better at free-forming prioritization, which is actually much better than (again) the awkward item navigation in Roadmunk, but the other Roadmunk advantages post-prioritization win out in the end.

Incentivized

We have been using Workfront for about 3 years. During this time they continue to be a very stable project management system. Workfront's overall scalability is able to handle increased loads of work. When using Workfront for a project management tool for the web team, we store documents, images & video's without any issues. They work with their customer's to provide the best project management system in the market today! I highly recommend Workfront for all project management needs. Workfront strives to deliver unique technology solutions to growing companies!

• Positive - we get more work done in a timely fashion because all team members are using Workfront.
• Negative - projects can get held up quickly due to user error (e.g., someone not using Workfront or checking notifications)
• Positive - we have a good gauge of where personally we are with projects, and how are team members are spending their time.

Incentivized

• Roadmunk has reduced the number of meetings that product needs to attend with customers by 20-25%
• Roadmunk has eliminated a whole set of churn in our workstream management tool (JIRA) by abstracting the planning step away from the steps where we monitor work progress

Incentivized